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Sharepoint "Sharepoint_config" database error : VSS application writer or the VSS provider is in a bad state. 0x800423F4

    Question

  • hi,

    We have DPM 2012 SP1, Windows 2012,

    We are taking SharePoint 2010 backup with DPM , and its often failed with VSS error.

    The VSS application writer or the VSS provider is in a bad state. Either it was already in a bad state or it entered a bad state during the current operation. (ID 30111 Details: VssError:The writer experienced a non-transient error.  If the backup process is retried, the error is likely to reoccur. (0x800423F4)).

    Friday, October 18, 2013 9:33 AM

All replies

  • Hi

    If you open an elevated prompt and run the following command are all your writers in a good state:

    vssadmin list writers

    Have you tried to reboot SharePoint server and then retrying the backup?

    Tuesday, November 05, 2013 9:58 AM
  • Hi,

    1. "vssadmin list writers" all are stable state and no error

    2. I have tried to reboot the server also but no luck

    BTW , we have 4 to 5 SharePoint databases and this error occurs on random databases every day.

    Thursday, November 28, 2013 6:47 AM
  • Hi,

    Check for alerts in the event log on the protected server, this could be related to problems with the storage layer, more probably if errors are not consistent and happen randomly:

    - disk bottleneck

    - vss writer timeouts

    - i/o errors...

    Thursday, November 28, 2013 12:13 PM