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Upgrading DPM 2010UR5 Agent to DPM2012R2UR1 Agent

    Question

  • Hi all,

    we are running DPM 2010UR5 Protection Agent on a Win2008R2 Server with Exchange 2010.

    I have to upgrade the Agent in order to move backups to DPM 2012R2 UR1.Previously I wanted to uninstall the old Agent .

    Unfortunately there is no option in Control Center/Software to uninstall the Agent - it is just listed under Updates.

    Because of that I tried:
    "Msiexec /x {72BF00D8-53E0-1539-F523-4347082BCC11}" an

    "Msiexec /x {72BF00D8-53E0-1539-F523-4347082BCC11} /qn /REBOOT=ReallySupress"

    But i did not work either.
    So, what would be a good way to upgrade DPM 2010UR5 Agent to DPM 2012R2 UR1 Agent?

    Thanks in advane

    regards

    /bkpfast


    My postings are provided "AS IS" with no warranties and confer no rights

    Friday, April 18, 2014 7:41 AM

Answers

  • Thanks, we reactivated the Server and uninstalled the agents through the DPM console

    My postings are provided "AS IS" with no warranties and confer no rights

    • Marked as answer by bkpfast Thursday, July 17, 2014 3:47 PM
    Thursday, July 17, 2014 3:47 PM

All replies

  • Bump

    My postings are provided "AS IS" with no warranties and confer no rights

    Tuesday, April 22, 2014 3:25 PM
  • By the way uninstalling through DPM Console is not possible because the DPM Server is dead.


    My postings are provided "AS IS" with no warranties and confer no rights

    Wednesday, April 23, 2014 2:20 PM
  • Bump

    My postings are provided "AS IS" with no warranties and confer no rights

    Thursday, May 22, 2014 9:08 AM
  • Can you try something like this?

    $reg = Get-ItemProperty "HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\*" | ? {$_.DisplayName -ne $null -and $_.DisplayName -like "*DPM Protection Agent*"}

    if ($reg -ne $null)
    {
     $pkey = $reg.PSChildName
     cmd.exe /q /c "start /wait msiexec /x $pkey /quiet"
    }

    Thanks.

    BTW, how can you determine that the agent is still installed when you can't see it on "Add/Remove programs" window?

    This posting is provided "AS IS" with no warranties, and confers no rights.


    Thursday, May 22, 2014 12:52 PM
  • Thanks, we reactivated the Server and uninstalled the agents through the DPM console

    My postings are provided "AS IS" with no warranties and confer no rights

    • Marked as answer by bkpfast Thursday, July 17, 2014 3:47 PM
    Thursday, July 17, 2014 3:47 PM