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Windows update stuck at "checking for the latest updates for you computer on Exchange 2007 CA/HT servers

    Question

  • Doing monthly updates to Exchange 2007 servers.  Both of the Mailbox servers updated fine.  Both of the Client Access/Hub Transport Servers sit at the "Checking for the latest updates for your computer" screen (right after clicking on the custom button to check for updates).  They have been checking for over 30 minutes now.

    All the exchange servers are running Server 2003 R2 and are fully patched as of a month ago.

    have tried rebooting

    have tried disable-antispamupdates as suggested on another thread.

    patched 30 other servers today with no problems

     

    Friday, December 02, 2011 10:37 AM

Answers

  • It probably was an Exchange antispam update error.  Should be cleared now.
     
     
    • Marked as answer by cbany Tuesday, December 06, 2011 1:14 PM
    Tuesday, December 06, 2011 3:00 AM

All replies

  • Disable-antispamupdates worked for me, however, I needed to kill the update services first.

    I ended up setting them to disabled, making these changes then enabling it.

     

    I removed the WuAuServ from the shared svchost and put it on it's own, this stopped the excessive cpu usage.

    sc config wuauserv type= own

    Then using the Exchange management shell disable-antispamupdates

    After this I was able to restart the wuauserv and update the first machine.

    The second machine required the same steps from above but I had to rename c:\windows\softwaredistribution to softwaredistribution.bak

    After doing that, it took over an hour, but the system did finally pull updates from Microsoft.

    Friday, December 02, 2011 2:11 PM
  • Hi
        It is windows update service error not exchange error.
    1.Internet Explorer temporary files corrupted.

    2. Background Intelligent and Event Log service not started

    3. SoftwareDistribution folder has become corrupted

    4. You may need to re-registered some dlls files

    5. You may need to add Windows Update to the Trusted Sites Zone:

    6. Spyware.

    7. Third party programs running in background.

    You can get professional support from server forum
    http://social.technet.microsoft.com/Forums/en-US/winservergen/threads

    Terence Yu

    TechNet Community Support

    Monday, December 05, 2011 2:37 AM
  • It probably was an Exchange antispam update error.  Should be cleared now.
     
     
    • Marked as answer by cbany Tuesday, December 06, 2011 1:14 PM
    Tuesday, December 06, 2011 3:00 AM
  • hadn't had a change to try any suggested changes.  Tried again this morning and it worked.

    Tuesday, December 06, 2011 1:15 PM