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DVD/CD ROM in Laptop not working

    Question

  • My HP laptop's DVD drive isn't working. This is a diff. Computer.

    No sound, doesn't even open the  disc tray, I have to insert a pin to get it to open to test a disc.

    I checked drivers - drivers are up to date, according to system 'drive is working fine & drivers are up to date'.

    However  its not lighting up or spinning to attempt to open.

    I even checked registry, removed data pertaining to drive, rebooted to allow system to re-install -

    Drivers appears fine but CD-ROM is still dead.

    Any advice is greatly appreciated.

    Thank you in advance.

    Thursday, December 12, 2013 3:36 AM

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