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Internet-Based Client can't download SUP 3rd party updates from Internet-published DP

    Question

  • Hello,

    I just extended my SCCM infrastructure to support my roaming laptops from intranet to internet. MP, DP, SUP, and FSP have been installed on dedicated DMZ servers, and published/activated over Internet.

    From there, I properly validated that an internet-client (domain laptop temporary moving outside my internal network) is:

    - able to download policies

    - install software trigger by software deployment (therefore, they are able to properly download required packages from DMZ DP)

    - execute software update assessment against the SUP/WSUS DMZ server

    - install approved Microsoft updates doing a direct download from Microsoft websites

    - Send inventory, status, etc. as required

    But only one thing does not work. Deployment of 3rd party updates.

    I already successfull used SCUP to publish Adobe catalog updates (Flash Player, Adobe Reader)... It works perfectly fine when the client is located on Intranet.

    But when the client is roaming to Internet, it properly detects it must install the Adobe updates but it is not able to get them from the DMZ DP...

    Anybody with the same issue ?

    Regards.

    Wednesday, September 25, 2013 9:35 AM

All replies

  • it is not able to get them from the DMZ DP...


    Why not? Any error messages? What's in the logs?

    Torsten Meringer | http://www.mssccmfaq.de

    Wednesday, September 25, 2013 9:39 AM
    Moderator
  • Here is an extract of DataTransferService.log when the SCCM client located on Internet tries to download the related package from the DMZ DP to update Acrobat Reader. Especially it looks to complain about proxy for BITS but I don't use proxy.

    All proxy types and no proxy have been tried for times but failed. DataTransferService 25/09/2013 13:18:28 3892 (0x0F34)
    Failed to set proxy to bits job for url 'https://EXTERNAL-DP-FQDN:443/SMS_DP_SMSPKG$/c50ca6f6-03a7-46f6-903c-fe7d420683af'. Error 0x87d00215 DataTransferService 25/09/2013 13:18:28 248 (0x00F8)
    All proxy types and no proxy have been tried for times but failed. DataTransferService 25/09/2013 13:18:28 248 (0x00F8)
    Raising event:
    instance of CCM_CcmHttp_Status
    {
     ClientID = "GUID:CA312926-1442-4B97-92BB-4DCBEFB1D650";
     DateTime = "20130925111828.617000+000";
     HostName = "EXTERNAL-DP-FQDN";
     HRESULT = "0x00000000";
     ProcessID = 3764;
     StatusCode = 0;
     ThreadID = 5880;
    };
     DataTransferService 25/09/2013 13:18:28 5880 (0x16F8)
    UpdateURLWithTransportSettings(): OLD URL - https://EXTERNAL-DP-FQDN/SMS_DP_SMSPKG$/sccm?/bb713b66-6528-4778-adac-cbe315de908a/ DataTransferService 25/09/2013 13:18:28 5880 (0x16F8)
    UpdateURLWithTransportSettings(): NEW URL - https://EXTERNAL-DP-FQDN:443/SMS_DP_SMSPKG$/sccm?/bb713b66-6528-4778-adac-cbe315de908a/ DataTransferService 25/09/2013 13:18:28 5880 (0x16F8)
    UpdateURLWithTransportSettings(): OLD URL - https://EXTERNAL-DP-FQDN/SMS_DP_SMSPKG$/bb713b66-6528-4778-adac-cbe315de908a/sccm?/AdbeRdrUpd11004.cab DataTransferService 25/09/2013 13:18:28 5880 (0x16F8)
    UpdateURLWithTransportSettings(): NEW URL - https://EXTERNAL-DP-FQDN:443/SMS_DP_SMSPKG$/bb713b66-6528-4778-adac-cbe315de908a/sccm?/AdbeRdrUpd11004.cab DataTransferService 25/09/2013 13:18:28 5880 (0x16F8)
    DTSJob {44AFAFFA-0CF1-46EF-B3C8-F92CB2784A8F} in state 'RetrievedManifest'. DataTransferService 25/09/2013 13:18:28 5880 (0x16F8)
    DTSJob {44AFAFFA-0CF1-46EF-B3C8-F92CB2784A8F} in state 'PendingDownload'. DataTransferService 25/09/2013 13:18:28 248 (0x00F8)
    DTSFlag is 0x0000010f DataTransferService 25/09/2013 13:18:28 5880 (0x16F8)
    Exclude file list:  DataTransferService 25/09/2013 13:18:28 5880 (0x16F8)
    Not using branch cache option DataTransferService 25/09/2013 13:18:28 5880 (0x16F8)
    Failed to set proxy to bits job for url 'https://EXTERNAL-DP-FQDN:443/SMS_DP_SMSPKG$/bb713b66-6528-4778-adac-cbe315de908a'. Error 0x87d00215 DataTransferService 25/09/2013 13:18:28 5880 (0x16F8)
    All proxy types and no proxy have been tried for times but failed. DataTransferService 25/09/2013 13:18:28 5880 (0x16F8)

    Wednesday, September 25, 2013 11:39 AM
  • Any suggestion on my problem ?

    In the meantime, I also confirmed that the following URL is valid. When I try to manually download it from Internet, it works fine. So the DP looks in a good state.

     https://EXTERNAL-DP-FQDN/SMS_DP_SMSPKG$/bb713b66-6528-4778-adac-cbe315de908a/sccm?/AdbeRdrUpd11004.cab

    Thursday, September 26, 2013 4:22 PM