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Exchange 2010 Issue Delivery is delayed to these recipients or groups

    Question

  • Action: delayed
    Status: 4.4.7
    Diagnostic-Code: smtp;400 4.4.7 Message delayed
    Will-Retry-Until: Fri, 18 Jan 2013 12:03:17 +0300
    X-Display-Name: name of person
    Wednesday, January 16, 2013 10:01 PM

Answers

  • Hello, Muzzuahmed,

    A search for information on this error message provides the following from http://support.microsoft.com/kb/284204:

    Numeric Code: 4.4.7

    Possible Cause: The message in the queue has expired. The sending server tried to relay or deliver the message, but the action was not completed before the message expired. This NDR may also indicate that a message header limit was reached on a remote server or that some other protocol time-out occurred during communication with the remote server.
    Troubleshooting: This code typically indicates a problem on the receiving server. Verify the validity of the recipient address, and verify that the receiving server is configured to receive messages correctly. You may have to reduce the number of recipients in the header of the message for the host from which you are receiving this NDR. If you resend the message, the message is added to the queue again. If the receiving server is online, the message is delivered.

    Clearly, further diagnosis will be required and the t-shooting steps indicated are recommended for your consideration.

    Regards,

    Chuck

    Wednesday, January 16, 2013 11:18 PM
  • Hi,

    The delay message is as said nothing more than a warning the that the message is not deliverd at that time, but the server will keep trying. By default you will get this message after 24 hours if the message cannot be delivered within 48 hours you will receive an error message why the mail is not delivered.

    Are you have this problem to all recepients or only to one or two? In the last case there might be a problem by the receiver. If you have this by all there might be a problem with your server or your server is blacklisted. You could do a blacklist check here: http://mxtoolbox.com/blacklists.aspx (enter the external ip adres of your exchange server)

    Also check your event viewer system and application log for Exchange related warnings and or errors.

    Last open Exchange management console go to toolbox and open the queue viewer, here you would see all messages in the queue there might also be an error code on the far right behind the messages.


    Regards Ronny
    -------------
    Visit my Blog or follow me on Twitter

    Thursday, January 17, 2013 7:56 AM

All replies

  • Hello, Muzzuahmed,

    A search for information on this error message provides the following from http://support.microsoft.com/kb/284204:

    Numeric Code: 4.4.7

    Possible Cause: The message in the queue has expired. The sending server tried to relay or deliver the message, but the action was not completed before the message expired. This NDR may also indicate that a message header limit was reached on a remote server or that some other protocol time-out occurred during communication with the remote server.
    Troubleshooting: This code typically indicates a problem on the receiving server. Verify the validity of the recipient address, and verify that the receiving server is configured to receive messages correctly. You may have to reduce the number of recipients in the header of the message for the host from which you are receiving this NDR. If you resend the message, the message is added to the queue again. If the receiving server is online, the message is delivered.

    Clearly, further diagnosis will be required and the t-shooting steps indicated are recommended for your consideration.

    Regards,

    Chuck

    Wednesday, January 16, 2013 11:18 PM
  • Hi,

    The delay message is as said nothing more than a warning the that the message is not deliverd at that time, but the server will keep trying. By default you will get this message after 24 hours if the message cannot be delivered within 48 hours you will receive an error message why the mail is not delivered.

    Are you have this problem to all recepients or only to one or two? In the last case there might be a problem by the receiver. If you have this by all there might be a problem with your server or your server is blacklisted. You could do a blacklist check here: http://mxtoolbox.com/blacklists.aspx (enter the external ip adres of your exchange server)

    Also check your event viewer system and application log for Exchange related warnings and or errors.

    Last open Exchange management console go to toolbox and open the queue viewer, here you would see all messages in the queue there might also be an error code on the far right behind the messages.


    Regards Ronny
    -------------
    Visit my Blog or follow me on Twitter

    Thursday, January 17, 2013 7:56 AM