none
SharePoint 2010 Intermittent 403 errors

    Question

  • Hi,

    Working on fixing an inherited farm where users using a list in respective site collections randomly get 403.  Unable to recreate the issue.  

    3WFE
    1SQL

    Build:
    14.0.6134.5000

    Anyone ever resolve this issue or have an idea of what could be the cause.   

    "System.Runtime.InteropServices.COMException: Cannot complete this action.  Please try again.    at Microsoft.SharePoint.Library.SPRequestInternalClass.GetFileAndMetaInfo"

    ULS:

    09/06/2013 12:56:06.32	w3wp.exe (0x2C28)	0x2AD8	SharePoint Foundation	Logging Correlation Data	xmnv	Medium	Name=Request (GET:https://sharepoint.com:443/sites/sc10/pages/item.aspx?ItemID=2013008070)	0784e638-8245-40df-8742-c3ba518075bc
    09/06/2013 12:56:06.34	w3wp.exe (0x2C28)	0x2AD8	SharePoint Foundation	General	8kh7	High	Cannot complete this action.  Please try again.	0784e638-8245-40df-8742-c3ba518075bc
    09/06/2013 12:56:06.34	w3wp.exe (0x2C28)	0x2AD8	SharePoint Foundation	Monitoring	b4ly	High	Leaving Monitored Scope (PostResolveRequestCacheHandler). Execution Time=13.9577049741984	0784e638-8245-40df-8742-c3ba518075bc
    09/06/2013 12:56:06.34	w3wp.exe (0x2C28)	0x2AD8	SharePoint Foundation	Runtime	tkau	Unexpected	System.Runtime.InteropServices.COMException: Cannot complete this action.  Please try again.    at Microsoft.SharePoint.Library.SPRequestInternalClass.GetFileAndMetaInfo(String bstrUrl, Byte bPageView, Byte bPageMode, Byte bGetBuildDependencySet, String bstrCurrentFolderUrl, Int32 iRequestVersion, Boolean& pbCanCustomizePages, Boolean& pbCanPersonalizeWebParts, Boolean& pbCanAddDeleteWebParts, Boolean& pbGhostedDocument, Boolean& pbDefaultToPersonal, Boolean& pbIsWebWelcomePage, String& pbstrSiteRoot, Guid& pgSiteId, UInt32& pdwVersion, String& pbstrTimeLastModified, String& pbstrContent, Byte& pVerGhostedSetupPath, UInt32& pdwPartCount, Object& pvarMetaData, Object& pvarMultipleMeetingDoclibRootFolders, String& pbstrRedirectUrl, Boolean& pbObjectIsList, Guid& pgListId, UInt32& pdwItemId, Int64& pllListFlags, Boolean& pbAccessDenied, Guid& pgDocid, Byte& piLevel, UInt64& ppermMask, Object& pvarBuildDependencySet, UInt32& pdwNumBuildDependencies, Object& pvarBuildDependencies, String& pbstrFolderUrl, String& pbstrContentTypeOrder)     at Microsoft.SharePoint.Library.SPRequest.GetFileAndMetaInfo(String bstrUrl, Byte bPageView, Byte bPageMode, Byte bGetBuildDependencySet, String bstrCurrentFolderUrl, Int32 iRequestVersion, Boolean& pbCanCustomizePages, Boolean& pbCanPersonalizeWebParts, Boolean& pbCanAddDeleteWebParts, Boolean& pbGhostedDocument, Boolean& pbDefaultToPersonal, Boolean& pbIsWebWelcomePage, String& pbstrSiteRoot, Guid& pgSiteId, UInt32& pdwVersion, String& pbstrTimeLastModified, String& pbstrContent, Byte& pVerGhostedSetupPath, UInt32& pdwPartCount, Object& pvarMetaData, Object& pvarMultipleMeetingDoclibRootFolders, String& pbstrRedirectUrl, Boolean& pbObjectIsList, Guid& pgListId, UInt32& pdwItemId, Int64& pllListFlags, Boolean& pbAccessDenied, Guid& pgDocid, Byte& piLevel, UInt64& ppermMask, Object& pvarBuildDependencySet, UInt32& pdwNumBuildDependencies, Object& pvarBuildDependencies, String& pbstrFolderUrl, String& pbstrContentTypeOrder)	0784e638-8245-40df-8742-c3ba518075bc
    09/06/2013 12:56:06.36	w3wp.exe (0x2C28)	0x2AD8	SharePoint Foundation	General	8kh7	High	Cannot complete this action.  Please try again.	0784e638-8245-40df-8742-c3ba518075bc
    09/06/2013 12:56:06.36	w3wp.exe (0x2C28)	0x2AD8	SharePoint Foundation	General	8kh7	High	Cannot complete this action.  Please try again.	0784e638-8245-40df-8742-c3ba518075bc
    09/06/2013 12:56:06.37	w3wp.exe (0x2C28)	0x2AD8	SharePoint Foundation	General	8kh7	High	Cannot complete this action.  Please try again.	0784e638-8245-40df-8742-c3ba518075bc
    09/06/2013 12:56:06.37	w3wp.exe (0x2C28)	0x2AD8	SharePoint Foundation	General	8kh7	High	Cannot complete this action.  Please try again.	0784e638-8245-40df-8742-c3ba518075bc
    09/06/2013 12:56:06.39	w3wp.exe (0x2C28)	0x2AD8	SharePoint Foundation	General	8kh7	High	Cannot complete this action.  Please try again.	0784e638-8245-40df-8742-c3ba518075bc
    09/06/2013 12:56:06.39	w3wp.exe (0x2C28)	0x2AD8	SharePoint Foundation	General	8kh7	High	Cannot complete this action.  Please try again.	0784e638-8245-40df-8742-c3ba518075bc
    09/06/2013 12:56:06.40	w3wp.exe (0x2C28)	0x2AD8	SharePoint Foundation	General	8kh7	High	Cannot complete this action.  Please try again.	0784e638-8245-40df-8742-c3ba518075bc
    09/06/2013 12:56:06.40	w3wp.exe (0x2C28)	0x2AD8	SharePoint Foundation	General	8kh7	High	Cannot complete this action.  Please try again.	0784e638-8245-40df-8742-c3ba518075bc
    09/06/2013 12:56:06.40	w3wp.exe (0x2C28)	0x2AD8	SharePoint Foundation	General	8kh7	High	Cannot complete this action.  Please try again.	0784e638-8245-40df-8742-c3ba518075bc
    09/06/2013 12:56:06.42	w3wp.exe (0x2C28)	0x2AD8	SharePoint Foundation	General	8kh7	High	Cannot complete this action.  Please try again.	0784e638-8245-40df-8742-c3ba518075bc
    09/06/2013 12:56:06.42	w3wp.exe (0x2C28)	0x2AD8	SharePoint Foundation	Monitoring	b4ly	Medium	Leaving Monitored Scope (Request (GET:https://sharepoint.com:443/sites/sc10/pages/item.aspx?ItemID=2013008070)). Execution Time=88.0661968930267	0784e638-8245-40df-8742-c3ba518075bc
    

    Thursday, September 12, 2013 3:29 AM

Answers

All replies

  • no takers huh...  :)
    • Edited by _Bryan Friday, September 13, 2013 3:25 AM
    Friday, September 13, 2013 3:24 AM
  • Hi,

    According to your post, my understanding is that you got intermittent 403 error.

    This issue is associated with lack of permissions to the temporary folder.

    We can add server\users Read & Execute, List Folder Contents and Read permissions.

    For more details, you can refer to the following similar article: http://blogs.msdn.com/b/johnwpowell/archive/2008/05/23/sharepoint-intermittent-403-forbidden-errors.aspx

    If you have any problems, please feel free to reply me.

    Thanks & Regards,

    Jason

    Jason Guo
    TechNet Community Support

    Friday, September 13, 2013 5:15 AM
    Moderator
  • Hi,

    According to your post, my understanding is that you got intermittent 403 error.

    This issue is associated with lack of permissions to the temporary folder.

    We can add server\users Read & Execute, List Folder Contents and Read permissions.

    For more details, you can refer to the following similar article: http://blogs.msdn.com/b/johnwpowell/archive/2008/05/23/sharepoint-intermittent-403-forbidden-errors.aspx

    If you have any problems, please feel free to reply me.

    Thanks & Regards,

    Jason

    Jason Guo
    TechNet Community Support

    Hi Jason,

    Thanks for responding and I apologize for the delay but the thread reply notification was in my spam folder!

    Your response is the where I left off in my troubleshooting.  There were in fact no file system access denied on the bin directories.  I was actually hoping there would be because it would be an easy fix.  I will make another pass to see if I see anything different. 

    Interesting thing is, the issue cannot be replicated it just happens randomly which makes it more exciting :)

    Any other ideas?

    Thanks again!

    b

    Wednesday, September 25, 2013 3:30 AM