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win 8 get whea uncorrectable error

    Question

  • ==================================================
    Dump File         : 110513-22921-01.dmp
    Crash Time        : 2013/11/5 18:13:57
    Bug Check String  : 
    Bug Check Code    : 0x00000124
    Parameter 1       : 00000000`00000000
    Parameter 2       : fffffa80`0dfe7028
    Parameter 3       : 00000000`fe200000
    Parameter 4       : 00000000`00021136
    Caused By Driver  : hal.dll
    Caused By Address : hal.dll+2d965
    File Description  : 
    Product Name      : 
    Company           : 
    File Version      : 
    Processor         : x64
    Crash Address     : ntoskrnl.exe+5a440
    Stack Address 1   : 
    Stack Address 2   : 
    Stack Address 3   : 
    Computer Name     : 
    Full Path         : C:\Windows\Minidump\110513-22921-01.dmp
    Processors Count  : 4
    Major Version     : 15
    Minor Version     : 9200
    Dump File Size    : 298,152
    ==================================================

    File is here https://www.dropbox.com/s/wd9pv1kqvpkdp8c/110513-22921-01.dmp

    Help me please.

    Tuesday, November 05, 2013 11:24 PM

Answers

  • your Intel(R) Core(TM) i5-3570K has L2 Cache issues.

    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800dfe7028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000fe200000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000021136, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    PROCESS_NAME:  avp.exe
    
    CURRENT_IRQL:  f
    
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    
    STACK_TEXT:  
    nt!KeBugCheckEx
    hal!HalBugCheckSystem
    nt!WheaReportHwError
    hal!HalpMcaReportError
    hal!HalpMceHandlerCore
    hal!HalpMceHandler
    hal!HalpMceHandlerWithRendezvous
    hal!HalHandleMcheck
    nt!KxMcheckAbort
    nt!KiMcheckAbort
    0x0
    
    
    IMAGE_VERSION:  
    
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
    
    
    
    ===============================================================================
    Common Platform Error Record
    -------------------------------------------------------------------------------
    Record Id     : 01ceda7a13621055
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 11/5/2013 23:11:47 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800dfe70a8
    Section       @ fffffa800dfe7180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Data Read
    Flags         : 0x00
    Level         : 2
    CPU Version   : 0x00000000000306a9
    Processor ID  : 0x0000000000000006
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800dfe70f0
    Section       @ fffffa800dfe7240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000006
    CPU Id        : a9 06 03 00 00 08 10 06 - bf e3 9a 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ fffffa800dfe7240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800dfe7138
    Section       @ fffffa800dfe72c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : DCACHEL2_DRD_ERR 
    
    
    
    

    Update the BIOS from 1502 to Version 2204 which improves stability:

    BiosVersion = 1502
    BiosReleaseDate = 11/09/2012
    BaseBoardManufacturer = ASUSTeK COMPUTER INC.
    BaseBoardProduct = P8Z77-V LX

    P8Z77-V LX BIOS 2204
    Improve memory stability.

    Also make sure the CPU cooler is correctly installed and the temperature is fine.


    "A programmer is just a tool which converts caffeine into code"

    Wednesday, November 06, 2013 5:56 AM