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pin entry attempts

    Question

  • Hello,

    My issue is:

    When I try to do Offline unblock to the card and/or retire to the card its out puts the error:

    "The card cannot be accessed because the maximum number of pin entry attempts has been reached".

    What the reason can be for this issue?

    Thanks for help.

    Tuesday, November 27, 2012 9:40 AM

All replies

  • On Tue, 27 Nov 2012 09:40:38 +0000, OLGN wrote:

    When I try to do Offline unblock to the card and/or retire to the card its out puts the error:

    "The card cannot be accessed because the maximum number of pin entry attempts has been reached".

    What the reason can be for this issue?

    What kind of card is it? You may need to check with the card vendor, some cards will lock permanently after a certain number of incorrect PIN attempts.


    Paul Adare
    MVP - Forefront Identity Manager
    http://www.identit.ca
    Manual Writer's Creed:  Garbage in, gospel out.

    Tuesday, November 27, 2012 9:54 AM
  • Hello Paul,

    We use Athena SC , when I try to Unblock SC via FIM , I reached to popup "Enter New PIN" Code for SC and then after this stet I get the following message:

    "The card cannot be accessed because the wrong PIN was presented"

    Tuesday, November 27, 2012 11:41 AM