Antigen Service Failure

Fri, 29 May 2009 13:09:43 Z

Hi

I had two node active/passive exchange 2003 cluster, where antigen 9 SP1 in also installed and all were working fine. I have added additional active node on cluster and installed same antigen on this node. After the installation tested all combination of failover/failback. After few days, it's found that, the exchange virtual instance movement from old active node to passive node is not working and found the cause is due to antigen. The antigen service was not starting due to corruption of scanjobs.adb. Deleted this file and tried again. but the issue persist. Following are the relevant events.

Event Type: Error
Event Source: AntigenService
Event Category: (1)
Event ID: 1000
Date:  5/20/2009
Time:  12:45:02 AM
User:  N/A
Computer: TRVMSPW004
Description:
The description for Event ID ( 1000 ) in Source ( AntigenService ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: ScanJobs.adb settings file is corrupt.

Event Type: Error
Event Source: AntigenService
Event Category: (1)
Event ID: 1000
Date:  5/20/2009
Time:  12:45:02 AM
User:  N/A
Computer: TRVMSPW004
Description:
The description for Event ID ( 1000 ) in Source ( AntigenService ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: System can be started with default settings by deleting or renaming the scanjobs.adb.

Event Type: Error
Event Source: AntigenService
Event Category: (1)
Event ID: 1001
Date:  5/20/2009
Time:  12:45:02 AM
User:  N/A
Computer: TRVMSPW004
Description:
The description for Event ID ( 1001 ) in Source ( AntigenService ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: AntigenService failed to start.

Antigen Service Failure

Fri, 29 May 2009 13:30:57 Z

Hi Suhas,

Was Antigen installed on the new node while it was active?

Alex

Antigen Service Failure

Fri, 29 May 2009 15:05:32 Z

Hi Alex.

Thanks for your reply..

Yes. It was installed while exchange was active on new node

Suhas Koroth