Error code: 0x80070643
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Friday, May 11, 2012 8:31 PM
I have read all the forms on this Error but to no avail have any of the solutions worked... does anyone know how to resolve this problem?
Endpoint shows up in my start menu but then removes it self when the installation comes back with, "cannot complete the system center Endpoint Protection installation." The system does a roll back does not install. Something is keeping it from installing and I cannot pin point what it might be.
Its happening on XP machines 32bit and Win 7 64 bit computers (professional)
I am not using SCCM to push it onto these computer I am doing a manual install from a flash drive. Can anyone provide a resolution I had read forums over and over but cannot solve this problem.
Thanks for any help provided!
All Replies
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Friday, May 11, 2012 9:30 PM
Can you post the error data in the logs found in C:\ProgramData\Microsoft\Microsoft Security Client\Support ?
(or the equivalent location from an XP machine - C:\Documents and Settings\All Users\... if I still remember correctly.)
- Edited by KevinMJohnston Friday, May 11, 2012 9:31 PM
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Monday, May 14, 2012 8:16 AMModerator
Hi,
Thank you for the post.
First, please copy FEPInstall.exe to the client disk and install FEP from disk not flash drive.
Then verify FEP installation prerequisites (include no other AV software), Base Filter Engine service status started, no Image File Execution Options entry, use Procmon to find the access denied errors. Here are the check points details threads.
http://technet.microsoft.com/en-us/library/ff823900.aspx
http://social.technet.microsoft.com/Forums/en-US/Forefrontclientgeneral/thread/23614273-1305-497f-98cd-b900014d375b
http://social.technet.microsoft.com/Forums/en-US/FCSNext/thread/5e38a210-2924-458f-90f2-863bdcb0c440
http://social.technet.microsoft.com/Forums/en-US/FCSNext/thread/13460a38-3ca9-44df-8545-c182a2c473abIf there are more inquiries on this issue, please feel free to let us know.
Regards
Rick Tan
TechNet Community Support
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Tuesday, May 15, 2012 2:39 PM
I have tried the following and still the issue with installing Endpoint continues not to work.
The services for the Base Filtering are not starting in services. They are in the registry but Give me an Error when I try and start them. Error 1053: The service did not respond to the tart or control request in a timely fashion. Please let me know what steps I need to take next.
MSI (s) (80:F4) [08:39:59:312]: Unlocking Server
Action ended 8:39:59: INSTALL. Return value 3.
MSI (s) (80:F4) [08:39:59:312]: Note: 1: 1725
MSI (s) (80:F4) [08:39:59:312]: Note: 1: 2205 2: 3: Error
MSI (s) (80:F4) [08:39:59:312]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1725
MSI (s) (80:F4) [08:39:59:312]: Note: 1: 2205 2: 3: Error
MSI (s) (80:F4) [08:39:59:312]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (s) (80:F4) [08:39:59:312]: Product: Microsoft Application Error Reporting -- Removal failed.
MSI (s) (80:F4) [08:39:59:312]: Cleaning up uninstalled install packages, if any exist
MSI (s) (80:F4) [08:39:59:312]: MainEngineThread is returning 1603
MSI (s) (80:A8) [08:39:59:312]: Destroying RemoteAPI object.
MSI (s) (80:08) [08:39:59:312]: Custom Action Manager thread ending.
=== Logging stopped: 5/15/2012 8:39:59 ===
MSI (c) (34:8C) [08:39:59:312]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (34:8C) [08:39:59:312]: MainEngineThread is returning 1603
=== Verbose logging stopped: 5/15/2012 8:39:59 ===
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Tuesday, May 15, 2012 2:44 PMThe log is to long for me to post.
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Tuesday, May 15, 2012 5:23 PMCan you upload them somewhere else and link to them?
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Wednesday, May 16, 2012 3:15 AMModerator
Hi,
I have tried the following and still the issue with installing Endpoint continues not to work.
So the Base Filter Engine service is started now?
FEP client also require KB981889, please try to install it on your clients.
http://social.technet.microsoft.com/wiki/contents/articles/fep-2010-deploying-client-kb981889-ahead-of-time.aspxTo the FEP client setup log file, please use Windows Live SkyDrive (http://windowslive.com/online/skydrive ) to upload the file.
Regards
Rick Tan
TechNet Community Support
- Edited by Rick TanModerator Wednesday, May 16, 2012 3:16 AM
- Marked As Answer by Rick TanModerator Friday, May 25, 2012 6:05 AM
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