CloudMark always issues?
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Wednesday, December 05, 2012 9:26 PM
Hi,
We receive around 20.000 emails / day and have always issues with false/positive response. Mostly from US Universities and newsletters in general. Now we do not have the manpower to manually report all these issues, they are hundreds of these every week. For now I have disabled the content filtering agent as Cloudmark do not do a good job helping us there where the logging options and "approve" functionality is just not there.
What are your views on the product? Should we look elsewhere? We have tried F-Secure Exchange Protection that offered us even less reporting/log digging options.
sTUDIOX
All Replies
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Wednesday, December 05, 2012 9:58 PM
Hi,
I suggest you to open a case with Microsoft to fix this issue.
Here is the link to for further support options:
http://support.microsoft.com/ph/14783/en-us
Greetings
Christian
Christian Groebner MVP Forefront
- Proposed As Answer by Nick Gu - MSFTMicrosoft Contingent Staff, Moderator Monday, December 10, 2012 2:37 AM
- Marked As Answer by Nick Gu - MSFTMicrosoft Contingent Staff, Moderator Wednesday, December 12, 2012 4:02 PM
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Wednesday, December 12, 2012 4:30 PM
I´ve the exactelly this case.
How can i disable CLOUDMARK engine ?
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Wednesday, December 12, 2012 4:51 PM
Hi,
you can disable the Cloudmark engine by deactivating it:
http://technet.microsoft.com/en-us/library/dd639396.aspx
Greetings
Christian
Christian Groebner MVP Forefront

