"Windows PC Defender" Malware Not Detected
I have a user who has managed to get infected with the Windows PC Defender malware.
She's running as a standard user, so I'm assuming the damage will be minimal. However, her machine is running the latest version of FCS with the latest definitions.
How is it that FCS allowed this software to install? And why, when I run a full scan of the system, is no malware detected?
Answers
Hi,
Thank you for your post.
Due to the complexity of this issue, would you please upload the information to the Malware Protection Center(https://www.microsoft.com/security/portal/default.aspx?wa=wsignin1.0)?
Meanwhile, I would like to suggest that you contact Microsoft Product Support Services via telephone so that a dedicated Support Professional can assist with this request. To obtain the phone numbers for specific technology request please take a look at the web site listed below.
http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
If you are outside the US please see http://support.microsoft.com for regional support phone numbers.
Thank you for your patience and understanding.
Regards,
Nick Gu - MSFT- Proposed As Answer byNick Gu - MSFTMSFT, ModeratorTuesday, September 22, 2009 5:50 AM
- Marked As Answer byNick Gu - MSFTMSFT, ModeratorMonday, September 28, 2009 1:48 AM
All Replies
Hi,
Thank you for your post.
Due to the complexity of this issue, would you please upload the information to the Malware Protection Center(https://www.microsoft.com/security/portal/default.aspx?wa=wsignin1.0)?
Meanwhile, I would like to suggest that you contact Microsoft Product Support Services via telephone so that a dedicated Support Professional can assist with this request. To obtain the phone numbers for specific technology request please take a look at the web site listed below.
http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
If you are outside the US please see http://support.microsoft.com for regional support phone numbers.
Thank you for your patience and understanding.
Regards,
Nick Gu - MSFT- Proposed As Answer byNick Gu - MSFTMSFT, ModeratorTuesday, September 22, 2009 5:50 AM
- Marked As Answer byNick Gu - MSFTMSFT, ModeratorMonday, September 28, 2009 1:48 AM
I am having the same issue, and serious a show stopper for forefront security software. I was inform by my manager that this defender removed the forefront client from the PC involved! I want to forefront deploy to my exchange, sharepoint and IAG servers but NOT while it (forefront) can be uninstalled the listed.
