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AnswerAny way to determine which clients have been uninstalled?

  • Monday, July 13, 2009 4:19 PMDan Chiasson Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    We noticed in the FCS Management console that the number of managed computers fluctuates (usually because of newly installed FCS Clients.) However recently we noticed this number decrease , causing to be concerned that certain end-users (with administrative privileges on their PC) have possibly uninstalled the FCS Client.

    Is there a way to see the recent "uninstall activity", either with a report or via a SQL query?  (I looked through the MOM logs, but couldn't decipher anything useful.)

    Thanks,
    Dan Chiasson

Answers

  • Tuesday, July 14, 2009 3:51 AMCraig Wiand - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    Hey Dan,

    The Connectivity report shows computers which have or have not reported in the last 30 days.  You can see clients here which have not reported in a long time; for example clients which have had the MOM agent uninstalled.  If perhaps they chose to leave the MOM agent installed and uninstall other Forefront Client components they would show up in the MOM consoles as a managed agent but would not be a Client Security client.  If you open the MOM Operators console and choose the State view, you should see a column showing FCS agents.  All of your clients should have a check mark.

    Lastly, a script runs daily on Client Security agents and updates the client state(version, definition info, IP, etc).  That information is visible in the Deployment and Computer Details reporting(among others).  Uninstalling some Client Security components, but not others, should be visible in these reports.

    Hopefully these will help shed light on any uninstalled agents,
    Craig
    Forefront Client Security Support

All Replies

  • Tuesday, July 14, 2009 3:51 AMCraig Wiand - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    Hey Dan,

    The Connectivity report shows computers which have or have not reported in the last 30 days.  You can see clients here which have not reported in a long time; for example clients which have had the MOM agent uninstalled.  If perhaps they chose to leave the MOM agent installed and uninstall other Forefront Client components they would show up in the MOM consoles as a managed agent but would not be a Client Security client.  If you open the MOM Operators console and choose the State view, you should see a column showing FCS agents.  All of your clients should have a check mark.

    Lastly, a script runs daily on Client Security agents and updates the client state(version, definition info, IP, etc).  That information is visible in the Deployment and Computer Details reporting(among others).  Uninstalling some Client Security components, but not others, should be visible in these reports.

    Hopefully these will help shed light on any uninstalled agents,
    Craig
    Forefront Client Security Support
  • Wednesday, July 15, 2009 3:28 PMDan Chiasson Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Thanks Craig. It's a lot clearer now.

    Regards,
    Dan