Cannot start MOM Service
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Wednesday, February 20, 2013 6:45 PM
Hello,
Suddenly the Collection Server is having troubles... the MOM Service refuse to start anymore and I have the following error:
Log Name: Application Source: Microsoft Operations Manager Date: 2/20/2013 10:42:49 AM Event ID: 9015 Task Category: None Level: Error Keywords: Classic User: N/A Computer: VOTFCSCS1.ad.medctr.ucla.edu Description: The Microsoft Operations Manager service (MOMService.exe) received an unexpected exception. Thread Id: 0x1684 Thread Name: ForefrontClientSecurityDTS5764 Exception code: 0x00000000c0000005 Exception description: Access Violation Exception address: 016DAE6A Exception flags: 0x0 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft Operations Manager" /> <EventID Qualifiers="0">9015</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2013-02-20T18:42:49.000Z" /> <EventRecordID>9290071</EventRecordID> <Channel>Application</Channel> <Computer>VOTFCSCS1.ad</Computer> <Security /> </System> <EventData> <Data>0x1684</Data> <Data>0x00000000c0000005</Data> <Data>Access Violation</Data> <Data>016DAE6A</Data> <Data>0x0</Data> <Data>ForefrontClientSecurityDTS5764</Data> </EventData> </Event>What does this mean? Access violation?
Thanks,
DOm
System Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager
All Replies
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Wednesday, February 20, 2013 7:14 PM
review log
Delete all files under the following folders:
C:\Users\All Users\Microsoft\Microsoft Operations Manager\ForefrontClientSecurity
C:\Users\All Users\Microsoft\Microsoft Operations Manager\ForefrontClientSecurityDTS
Start the MOM Service successfully
System Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager
- Marked As Answer by Felyjos Wednesday, February 20, 2013 7:14 PM

