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AnswerRAS VPN problem following windows updates

  • Thursday, July 16, 2009 8:09 AMEl Zilcho Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    We run ISA 2006 SP1 on Windows 2003 Std. SP2. It's a Celestix firewall appliance. Everything was running perfectly until recently when we applied a raft of Windows critical and security updates (about 30+). Since then if you restart the firewall PPTP MS VPN clients cant connect. Restarting the RAS service within ISA Manager doesn't clear the problem, if you restart the firewall service, then RAS it all works again and is stable.

    I need to find out which Windows update has messed the VPN up but removing each of the 30 updates one by one and restarting will be a pain. Can anyone suggest any updates that might be at fault here post Server 2003 SP2?

    I was wondering if I would have claim to a free support issue from Microsoft on this, given the circumstances.

    Any help appreciated.

    Paul

     

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  • Thursday, July 16, 2009 3:56 PMJim Harrison IsaDewd Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Please call CSS - they have the tools to help you sort this out.
    Jim Harrison Forefront Edge CS
    • Marked As Answer byEl Zilcho Saturday, July 18, 2009 7:08 PM
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  • Saturday, July 18, 2009 7:09 PMEl Zilcho Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Thanks, it turns out the Celestix ISA has 'hardening' already and to update it you must use the Celectix update utility. It's likely this is the reason the VPN started acting up with the standard windows 2003 MS security updates. I will roll them back and see if it cures the problem. Paul