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URL Filtering license WPS (Web Protection Services License) has expired. Can't renew subscription?

Answered URL Filtering license WPS (Web Protection Services License) has expired. Can't renew subscription?

  • Thursday, January 24, 2013 6:34 PM
     
     
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    Hello,

     We are using the TMG as a URL filtering proxy for our company. But the WPS license has expired and I am getting the error when I do a Category Query in TMG: "Microsoft Forefront TMG firewall Service failed to connect to the Microsoft reputation service server."

    I found this article on purchasing a WPS license: blogs.technet.    com/b/isablog/archive/2010/02/02/forefront-tmg-2010-web-protection-services-licensing.aspx . But all the links to purchase the subscription are expired and don't work. Since TMG has been retired have they stopped providing licenses for the WPS service?

    Or if not, where can I renew my subscription?

    Thanks!

     

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  • Friday, January 25, 2013 7:46 PM
     
     
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    From what I've read in the product use-rights (see below), I believe any TMG WPS subscribers who had an active subscription for WPS as of Dec 1st 2012 are licensed to use WPS until December 31st, 2015.  I've been unable to reach anyone at Microsoft who is able to confirm this and would like to see it verified.

    "Forefront Threat Management Gateway Web Protection Service will no longer be available as of December 1st, 2012.  Customers with active subscriptions for the online service as of November 30, 2012 may continue to use the online service until December 31, 2015.  Existing customers may also add new users as needed without any requirement to order additional User Subscription Licenses.  Ongoing use of the online service remains subject to the terms and conditions of the customer's Volume Licensing Agreement, the product use rights for the online service and the terms and conditions here"

     
  • Saturday, January 26, 2013 4:58 PM
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    Hi,

    Thank you for the post.

    You should buy valid license to continue using URL filtering or contact your Sales Rep about the license issue.

    Regards,

    Nick Gu - MSFT

     
  • Tuesday, February 19, 2013 4:48 PM
     
     
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    How does a customer purchase a valid license for a discontinued product?
     
  • Monday, March 11, 2013 3:56 PM
     
     
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    Yes, we are seriously boned since we have purchased two appliances for this purpose and have not even had a chance to implement yet!