Answered Network Access

  • Wednesday, October 03, 2012 4:38 PM
     
     

    Hi Support,

    Am trying to download Hp drivers then am redirected to this site ftp://ftp.hp.com/pub/softpaq/sp52001-52500/sp52407.exe which gives me the error below.

    Please advise I have added ftp and ftp Server protocols on my web access rule but still not working.

    X
    Network Access Message: The page cannot be displayed
    <id id="L_default_3">Explanation:</id><id id="L_default_4">There is a problem with the page you are trying to reach and it cannot be displayed. </id>


        <id id="L_default_5">Try the following:</id>
         
    • Refresh page: Search for the page again by clicking the Refresh button. The timeout may have occurred due to Internet congestion.
    • Check spelling: Check that you typed the Web page address correctly. The address may have been mistyped.
    • Access from a link: If there is a link to the page you are looking for, try accessing the page from that link.

    <id id="L_default_9">If you are still not able to view the requested page, try contacting your administrator or Helpdesk.</id>
    Technical Information (for support personnel)
         
    • Error Code: 502 Proxy Error. Forefront TMG denied the specified Uniform Resource Locator (URL). (12202)
    • IP Address:  IP.IP.IP.IP
    • Date: 10/3/2012 4:32:44 PM [GMT]
    • Server: TMG.MYDOMAIN.com
    • Source: proxy

    Meshax


    • Edited by Meshack KE Wednesday, October 03, 2012 4:40 PM
    •  

All Replies

  • Thursday, October 04, 2012 2:29 AM
     
     Answered

    Hi,

    If you are using IE to access FTP website, please add protocol "ftp over http" at the web rule, it may resolve your issue.

    Regards,

    James

    • Proposed As Answer by JamesYi Thursday, October 04, 2012 2:29 AM
    • Marked As Answer by Meshack KE Thursday, October 04, 2012 5:36 AM
    •  
  • Thursday, October 04, 2012 5:36 AM
     
     

    Hi James,

    Thanks for your response, i added its working fine now.


    Meshax