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Answerunable to choose a course from the elelvate america voucher

  • Thursday, July 30, 2009 11:14 PMlkadjfld Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    bug -
    from this page -

    https://www.microsoftelearning.com/eLearning/productSelection.aspx

    when i choose my free  course allowed me by an elevate america voucher, i repeated get this message
    “We cannot process your selection(s) because you have an incorrect number of products chosen.  Please verify that you have selected the number of products that appear in the instructions after the asterisk” 

    but i am only choosing one course, and there is no asterisk, anywhere on that page.   thanks microsoft, for wasting 2 hours of my day. 

     

Answers

  • Wednesday, November 04, 2009 11:50 AMdkjorgi Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    I got the same message when I was using Firefox but as soon as I clicked the "IE Tab" add-on I have installed and used the IE engine everything worked fine so I assume using IE itself would also have worked.
     

All Replies

  • Friday, July 31, 2009 7:39 PMFarooq JiwaniMSFT, OwnerUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Hi there,
    Please contact me at learnmgr@microsoft.com and I will be happy to assist you to put you in touch with the people who can help resolve your issue.
    Thanks,
    Farooq Jiwani.
    Farooq Jiwani Microsoft E-Learning www.microsoft.com/elearning
     
  • Friday, July 31, 2009 10:32 PMcarbunicle Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    bug -
    from this page -

    https://www.microsoftelearning.com/eLearning/productSelection.aspx

    when i choose my free  course allowed me by an elevate america voucher, i repeated get this message
    “We cannot process your selection(s) because you have an incorrect number of products chosen.  Please verify that you have selected the number of products that appear in the instructions after the asterisk” 

    but i am only choosing one course, and there is no asterisk, anywhere on that page.   thanks microsoft, for wasting 2 hours of my day. 


    Hello -
    I have run into the same problem. I will email you as above.
     
  • Wednesday, November 04, 2009 11:50 AMdkjorgi Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
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    I got the same message when I was using Firefox but as soon as I clicked the "IE Tab" add-on I have installed and used the IE engine everything worked fine so I assume using IE itself would also have worked.