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QuestionCannot download courses to offline player

  • Tuesday, March 03, 2009 10:15 AMShellyH1 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hi can anyone help please.

    I have installed the offline player but cannot download any courses to it - a screen quickly flashes and goes away and no download starts.  I keep getting connection reset.  I have checked the privacy/security settings etc!

    Thanks
    Michelle
     

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  • Friday, March 06, 2009 8:16 AMAlicia CalesMSFT, AdministratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hello-

    Please contact me at learnmgr@microsoft.com to discuss this issue further and I'll be happy to put you in touch with the team that supports this issue.

    Thanks-
    Alicia

    Program Manager, Server and Tools Online Operations Team