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Proposed Answermacro flash

  • Tuesday, October 13, 2009 10:31 PMjackiedee Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    i cannot get into my classes - everything i click brings up download micro flash,, i did several times, it will not stop.

    what am i doing or what is wrong??

    its not just loading up if i click on anything.

    thanks

All Replies

  • Friday, October 23, 2009 11:26 PMFarooq JiwaniMSFT, OwnerUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Proposed Answer

     

    Hi there:

    Can you please send your issue details at learnmgr@microsoft.com with the following detail’s?

    -First Name

    -Last Name

    -Live ID you used to login to E-Learning

    -16 Digit Hex PUID

    16 Digit Hex PUID –

    •  
      • Go to the following site:  https://account.live.com/SummaryPage.aspx
      • Sign-in to Windows Live.
      • Click on Account Summary (in the left nav)
      • Click on Registered Information (Above Password Reset Information)
      • This will open up to your profile data. 
      • Scroll all the way down to the bottom and you will see the words: Unique ID: [16 digit HexPUID]
      • Copy that 16 digit number paste it into this email.

     

    -Course Name and Number you are referring to.

    -URL where error/issue encountered.

    -Screenshot of the error if you can get.

    -Detailed description of the problem.

    -Phone number we can reach you at.

    -Country you are located in.

     

     

    Thanks,

    Farooq Jiwani.


    Farooq Jiwani Microsoft E-Learning www.microsoft.com/elearning
  • Monday, November 02, 2009 1:52 PMadam rich Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals