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General DiscussionAutomatic FixIt: You receive error 401.1 when you browse a Web site that uses Integrated Authentication and is hosted on IIS 5.1 or a later version

  • Thursday, November 05, 2009 9:25 PMJ.C. Hornbeck Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I asked the FixIt team for this a while back and they have delivered.  Now if you ever run into the symptoms below the chances are good we can automatically fix it with just a few clicks of the mouse:

    The Symptoms: When you use the fully qualified domain name (FQDN) or a custom host header to browse a local Web site that is hosted on a computer that is running Microsoft Internet Information Services (IIS) 5.1 or a later version, you may receive an error message that resembles the following:

    image

    HTTP 401.1 – Unauthorized: Logon Failed

    Note You only receive this error message if you try to browse the Web site directly on the server. If you browse the Web site from a client computer, the Web site works as expected.

    Additionally, an event message that resembles the following event message is logged in the Security Event log. This event message includes some strange characters in the value for the Logon Process entry:

    Event Type: Failure Audit
    Event Source: Security
    Event Category: Logon/Logoff
    Event ID: 537
    Date: Date
    Time: Time
    User: NT AUTHORITY\SYSTEM
    Computer: Computer_Name
    Description: Logon Failure:
    Reason: An error occurred during logon
    User Name: User_Name
    Domain: Domain_Name
    Logon Type: 3
    Logon Process: Ðùº
    Authentication Package: NTLM
    Workstation Name: Computer_Name
    Status code: 0xC000006D
    Substatus code: 0x0
    Caller User Name: -
    Caller Domain: -
    Caller Logon ID: -
    Caller Process ID: -
    Transited Services: -
    Source Network Address: IP_Address
    Source Port: Port_Number

    The Cause: This issue occurs when the web site uses Integrated Authentication and has a name that is mapped to the local loopback address.

    http://blogs.technet.com/mdm/archive/2009/11/05/automatic-fixit-you-receive-error-401-1-when-you-browse-a-web-site-that-uses-integrated-authentication-and-is-hosted-on-iis-5-1-or-a-later-version.aspx

    J.C. Hornbeck | Microsoft