Changing the owner of a mobile device

Thu, 25 Jun 2009 15:18:25 Z

Hi All,

I was wondering if anyone can tell me if it is possible to assign a new user to a device after it has been enrolled against a different users name?

Is this something that can be done with the mobile device manager shell and if so, can anyone assist with the commands?

We configure the devices against AD users but there is a high turnover of staff and we will be required to change the owners from time to time.

Any help would be appreciated.

Thanks
Mike

Changing the owner of a mobile device

Thu, 25 Jun 2009 19:50:02 Z

The device owner is a parameter on the AD object of the device - namely "Managed by". Don't think you can change it in ADUC, but there's always ADSIedit.

The "ownership" isn't tied that strongly to the user though. Mainly used for enrollment purposes, and the self service portal. Unless you are pushing out other content based on the user at least.

Now I don't know what you are using the devices for, if there's LOB apps, user-specific data like ActiveSync, etc. But in general I recommend a hard-reset of the device as part of the process of transferring ownership from one user to another. This means a clean re-enrollment would be performed to get it up and running again, and usually this doesn't need to take much time. So unless you have a compelling reason to avoid this, I think this would be the way to go.