i AM A HOME USER /WITH CHILD /XP PROFESSIONAL MEDIA CENTER 64 / WE ACCEPTED THE FREE OFFER BUT IT NEVER FUNCTIONED SO WE COULD EVEN TRY IT./ i THINK IT WAS BECAUSE THE TECHNITION DOWNLOADED IT WITH A 2003 VERSION STILL ON PC/ ERROR MSOINTL MISSING. NOW BECAUSE I DID NOT BUY PRODUCT AND FIND OUT MANY OTHER ELEMENTS ARE INSTALLED THAT IS SOON GOING TO DESTROY OUR COMPUTER. I DO NOT HAVE THE SKILL OR RESOURSES TO PREVENT IT . i HAVE LOST TRUST AND FEEL THAT THIS WAS UNFAIR. IF I DO NOT SUBMIT TO THE HIDDEN DEMANDS WE WILL LOSE OUR MOST VALUED POSSESION. THAT I IRONICALLY HAD ASK FOR YOUR HELP WITH AND FAITFULLY DOWNLOADED ALL THE UPDATES .IT WAS A TRIAL AND WE WER NOT GIVEN TIME TO EVALUATE IT. ALSO YOU LEFT OUT THAT YOU WERE REMOTELY INSTALLING MANY CHANGES THAT I DID NOT UNDERSTAND ., THIS IS A NIGHTMARE. WHAT KIND OF OFFER, MORE LIKE A TRICK AND HEAVY DUTY MOVE ON A TRUSTING CLIENT AND A YOUNG GIRL EAGER TO LEARN.