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App crash

    Question

  • Helo everybody.

    I am running latest Win 8.1 PRO x64 and I have a problem when trying to run some applications.
    The app is not starting, give me crash from the beginning:

    Problem signature:
      Problem Event Name:    CLR20r3
      Problem Signature 01:    WPV XAP Deployer.exe
      Problem Signature 02:    2.0.0.0
      Problem Signature 03:    509915fa
      Problem Signature 04:    WPV XAP Deployer
      Problem Signature 05:    2.0.0.0
      Problem Signature 06:    509915fa
      Problem Signature 07:    29
      Problem Signature 08:    26
      Problem Signature 09:    System.IO.FileNotFoundException
      OS Version:    6.3.9600.2.0.0.256.48
      Locale ID:    1033
      Additional Information 1:    5861
      Additional Information 2:    5861822e1919d7c014bbb064c64908b2
      Additional Information 3:    01d7
      Additional Information 4:    01d7340064827245f2249cd1f1a7c264

    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=280262

    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt

    The application worked just fine on the old hard drive (same OS).  I had to reinstall windows because I bought a new 2TB hard drive and reinstalled from scratch. The hard drive was initialized as GPT and Windows is starting in UEFI mode (First boot device: Windows boot manager).

    All windows updates are up to date. I have activated dotnetfx 2 and 3.5 from windows features also to be able to start the application.

    I've tried to run with compatibility mode win7/xp sp3, as administrator also......

    Unfortunately I have no idea what the problem might be.

    Any help is really appreciated.

    Thanks in advance.

    LE: Another application with the same problem: First it worked and then crash:

    Problem Event Name:    APPCRASH
      Application Name:    Dxtory.exe
      Application Version:    2.0.0.122
      Application Timestamp:    514ebc97
      Fault Module Name:    USER32.dll
      Fault Module Version:    6.3.9600.16441
      Fault Module Timestamp:    5265e50f
      Exception Code:    c0000005
      Exception Offset:    0000f45e
      OS Version:    6.3.9600.2.0.0.256.48
      Locale ID:    1033
      Additional Information 1:    5861
      Additional Information 2:    5861822e1919d7c014bbb064c64908b2
      Additional Information 3:    01d7
      Additional Information 4:    01d7340064827245f2249cd1f1a7c264

    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=280262

    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt




    • Edited by mingirell Tuesday, March 04, 2014 2:33 PM
    Tuesday, March 04, 2014 1:56 PM

Answers

  • Hi,

    Both these two app is store app, isn't it? Did you tried any method to resolve this problem, such as reinstall app, create new user account.

    Please try the command to fix this problem for test:

    Dism /Online /Cleanup-Image /RestoreHealth


    Roger Lu
    TechNet Community Support

    Wednesday, March 05, 2014 9:32 AM