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Bsod help!

    Question

  • Please Help me out!

    This is a new system.

    I installed all the drivers and have the latest bios.

    This is my mini dumpfile.

    Loading Dump File [C:\Windows\Minidump\092913-24258-01.dmp]

    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: C:\;D:\Symbols;SRV*D:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
    Machine Name:
    Kernel base = 0xfffff800`03463000 PsLoadedModuleList = 0xfffff800`036a66d0
    Debug session time: Sun Sep 29 19:53:01.177 2013 (UTC + 2:00)
    System Uptime: 0 days 1:31:26.066
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .............................
    Loading User Symbols
    Loading unloaded module list
    .............
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 7A, {fffff6fc4000ca68, ffffffffc0000185, 216f2e860, fffff8800194d000}

    GetPointerFromAddress: unable to read from fffff80003710278
    *** WARNING: Unable to verify checksum for win32k.sys
    Probably caused by : memory_corruption

    Followup: memory_corruption
    ---------

    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    KERNEL_DATA_INPAGE_ERROR (7a)
    The requested page of kernel data could not be read in.  Typically caused by
    a bad block in the paging file or disk controller error. Also see
    KERNEL_STACK_INPAGE_ERROR.
    If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
    it means the disk subsystem has experienced a failure.
    If the error status is 0xC000009A, then it means the request failed because
    a filesystem failed to make forward progress.
    Arguments:
    Arg1: fffff6fc4000ca68, lock type that was held (value 1,2,3, or PTE address)
    Arg2: ffffffffc0000185, error status (normally i/o status code)
    Arg3: 0000000216f2e860, current process (virtual address for lock type 3, or PTE)
    Arg4: fffff8800194d000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

    Debugging Details:
    ------------------


    ERROR_CODE: (NTSTATUS) 0xc0000185 - Het I/O-apparaat heeft een I/O-fout gemeld.

    DISK_HARDWARE_ERROR: There was error with disk hardware

    BUGCHECK_STR:  0x7a_c0000185

    CUSTOMER_CRASH_COUNT:  1

    DEFAULT_BUCKET_ID:  CODE_CORRUPTION

    PROCESS_NAME:  System

    CURRENT_IRQL:  0

    TRAP_FRAME:  fffff880033fc310 -- (.trap 0xfffff880033fc310)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000024 rbx=0000000000000000 rcx=000000000000003f
    rdx=4725a58f9e1947ce rsi=0000000000000000 rdi=0000000000000000
    rip=fffffa800f8e79de rsp=fffff880033fc4a0 rbp=fffff880033fc500
     r8=00000000000001e0  r9=fffff8800194d000 r10=0000000000000120
    r11=fffff88001940918 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na po nc
    fffffa80`0f8e79de ??              ???
    Resetting default scope

    LAST_CONTROL_TRANSFER:  from fffff8000354b742 to fffff800034d8b80

    STACK_TEXT:  
    fffff880`033fbff8 fffff800`0354b742 : 00000000`0000007a fffff6fc`4000ca68 ffffffff`c0000185 00000002`16f2e860 : nt!KeBugCheckEx
    fffff880`033fc000 fffff800`034ff91f : fffffa80`0ae16870 fffff880`033fc170 fffff800`03713540 fffffa80`0ae16870 : nt! ?? ::FNODOBFM::`string'+0x36c1a
    fffff880`033fc0e0 fffff800`034e61b9 : 00000000`00000000 00000000`00000000 ffffffff`ffffffff fffff880`033fc1d0 : nt!MiIssueHardFault+0x28b
    fffff880`033fc1b0 fffff800`034d6cae : 00000000`00000000 fffff880`0194d000 00000000`00000000 00000000`00000000 : nt!MmAccessFault+0x1399
    fffff880`033fc310 fffffa80`0f8e79de : fffffa80`0ab70c30 00000000`00000000 00000000`00000001 fffffa80`0a0129c0 : nt!KiPageFault+0x16e
    fffff880`033fc4a0 fffffa80`0ab70c30 : 00000000`00000000 00000000`00000001 fffffa80`0a0129c0 00000000`0000000c : 0xfffffa80`0f8e79de
    fffff880`033fc4a8 00000000`00000000 : 00000000`00000001 fffffa80`0a0129c0 00000000`0000000c fffffa80`0c7f8ef0 : 0xfffffa80`0ab70c30


    STACK_COMMAND:  kb

    CHKIMG_EXTENSION: !chkimg -lo 50 -d !ndis
        fffff8800194d000 - ndis!ndisPreRemoveMiniportWakeUpPattern+c0
    [ 0c:00 ]
        fffff8800194d002-fffff8800194d004  3 bytes - ndis!ndisPreRemoveMiniportWakeUpPattern+c2 (+0x02)
    [ 83 63 3c:00 00 00 ]
        fffff8800194d006-fffff8800194d008  3 bytes - ndis!ndisPreRemoveMiniportWakeUpPattern+c6 (+0x04)
    [ 83 67 04:00 00 00 ]
        fffff8800194d00a-fffff8800194d010  7 bytes - ndis!ndisPreRemoveMiniportWakeUpPattern+ca (+0x04)
    [ 44 8b 43 38 83 63 34:00 00 00 00 00 00 00 ]
        fffff8800194d012-fffff8800194d019  8 bytes - ndis!ndisPreRemoveMiniportWakeUpPattern+d2 (+0x08)
    [ 49 83 c0 18 89 84 24 80:00 00 00 00 00 00 00 00 ]
        fffff8800194d01d-fffff8800194d086  106 bytes - ndis!ndisPreRemoveMiniportWakeUpPattern+dd (+0x0b)
    [ e8 ae 8f f8 ff 85 c0 75:00 00 00 00 00 00 00 00 ]
        fffff8800194d08a-fffff8800194d09e  21 bytes - ndis!ndisPreRemoveMiniportWakeUpPattern+14a (+0x6d)
    [ 4d 8b cc 48 89 6c 24 20:00 00 00 00 00 00 00 00 ]
        fffff8800194d0a2-fffff8800194d0bb  26 bytes - ndis!ndisPreRemoveMiniportWakeUpPattern+162 (+0x18)
    [ 48 83 c4 30 41 5f 41 5e:00 00 00 00 00 00 00 00 ]
        fffff8800194d0bd-fffff8800194d0d4  24 bytes - ndis!ndisPreRemoveMiniportWakeUpPattern+17d (+0x1b)
    [ 41 b6 01 74 21 41 8a f6:00 00 00 00 00 00 00 00 ]
        fffff8800194d0d6-fffff8800194d0f8  35 bytes - ndis!ndisPreRemoveMiniportWakeUpPattern+196 (+0x19)
    [ 48 85 c0 75 f2 eb 06 41:00 00 00 00 00 00 00 00 ]
        fffff8800194d0fc-fffff8800194d171  118 bytes - ndis!ndisPreRemoveMiniportWakeUpPattern+1bc (+0x26)
    [ 89 43 34 48 8b 0d 0a 60:00 00 00 00 00 00 00 00 ]
        fffff8800194d175-fffff8800194d18d  25 bytes - ndis!ndisPreRemoveOpenWakeUpPattern+55 (+0x79)
    [ 4d 8b cc 49 89 73 c8 e8:00 00 00 00 00 00 00 00 ]
        fffff8800194d190-fffff8800194d195  6 bytes - ndis!ndisPreRemoveOpenWakeUpPattern+70 (+0x1b)
    [ 48 85 db 0f 84 8f:00 00 00 00 00 00 ]
        fffff8800194d199-fffff8800194d1ba  34 bytes - ndis!ndisPreRemoveOpenWakeUpPattern+79 (+0x09)
    [ 48 8b 7e 28 8b 43 40 39:00 00 00 00 00 00 00 00 ]
        fffff8800194d1bc-fffff8800194d1c2  7 bytes - ndis!ndisPreRemoveOpenWakeUpPattern+9c (+0x23)
    [ 44 8b 7f 04 83 63 3c:00 00 00 00 00 00 00 ]
        fffff8800194d1c4-fffff8800194d1c6  3 bytes - ndis!ndisPreRemoveOpenWakeUpPattern+a4 (+0x08)
    [ 83 67 04:00 00 00 ]
        fffff8800194d1c8-fffff8800194d1ce  7 bytes - ndis!ndisPreRemoveOpenWakeUpPattern+a8 (+0x04)
    [ 44 8b 43 38 83 63 34:00 00 00 00 00 00 00 ]
        fffff8800194d1d0-fffff8800194d1fe  47 bytes - ndis!ndisPreRemoveOpenWakeUpPattern+b0 (+0x08)
    [ 48 8d 53 30 49 83 c0 18:00 00 00 00 00 00 00 00 ]
        fffff8800194d202-fffff8800194d250  79 bytes - ndis!ndisPreRemoveOpenWakeUpPattern+e2 (+0x32)
    [ 8b 44 24 60 44 89 6f 0c:00 00 00 00 00 00 00 00 ]
        fffff8800194d254-fffff8800194d296  67 bytes - ndis!ndisPreRemoveOpenWakeUpPattern+134 (+0x52)
    [ 89 4c 24 28 48 8b 48 18:00 00 00 00 00 00 00 00 ]
        fffff8800194d29a-fffff8800194d2e0  71 bytes - ndis!ndisPreRemoveOpenWakeUpPattern+17a (+0x46)
    [ 48 8b 05 6f 5e fe ff eb:00 00 00 00 00 00 00 00 ]
        fffff8800194d2e3-fffff8800194d3ff  285 bytes - ndis!ndisCreateWakeUpPatternEntry+33 (+0x49)
    [ 8b d5 44 8b e5 ff 15 8a:00 00 00 00 00 00 00 00 ]
        fffff8800194d403-fffff8800194d414  18 bytes - ndis!ndisSetAddWakeUpPattern+83 (+0x120)
    [ 44 21 65 38 83 7d 30 18:00 00 00 00 00 00 00 00 ]
        fffff8800194d418-fffff8800194d425  14 bytes - ndis!ndisSetAddWakeUpPattern+98 (+0x15)
    [ eb 34 48 8b 75 28 44 39:00 00 00 00 00 00 00 00 ]
        fffff8800194d427-fffff8800194d42b  5 bytes - ndis!ndisSetAddWakeUpPattern+a7 (+0x0f)
    [ 01 c0 e9 80 02:00 00 00 00 00 ]
        fffff8800194d42e-fffff8800194d44f  34 bytes - ndis!ndisSetAddWakeUpPattern+ae (+0x07)
    [ 8b 46 08 8b 56 0c 48 83:00 00 00 00 00 00 00 00 ]
        fffff8800194d451-fffff8800194d460  16 bytes - ndis!ndisSetAddWakeUpPattern+d1 (+0x23)
    [ 01 c0 48 8b 05 b6 5c fe:00 00 00 00 00 00 00 00 ]
        fffff8800194d463-fffff8800194d46b  9 bytes - ndis!ndisSetAddWakeUpPattern+e3 (+0x12)
    [ 0f ba 60 2c 0a 0f 83 47:00 00 00 00 00 00 00 00 ]
        fffff8800194d46e-fffff8800194d475  8 bytes - ndis!ndisSetAddWakeUpPattern+ee (+0x0b)
    [ 80 78 29 02 0f 82 3d 02:00 00 00 00 00 00 00 00 ]
        fffff8800194d478-fffff8800194d484  13 bytes - ndis!ndisSetAddWakeUpPattern+f8 (+0x0a)
    [ 48 8b 48 18 4c 8d 05 cd:00 00 00 00 00 00 00 00 ]
        fffff8800194d488-fffff8800194d48f  8 bytes - ndis!ndisSetAddWakeUpPattern+108 (+0x10)
    [ e8 d3 f2 fa ff e9 1c 02:00 00 00 00 00 00 00 00 ]
        fffff8800194d492-fffff8800194d4b4  35 bytes - ndis!ndisSetAddWakeUpPattern+112 (+0x0a)
    [ 41 0f ba 60 10 0e 49 8b:00 00 00 00 00 00 00 00 ]
        fffff8800194d4b7-fffff8800194d4b8  2 bytes - ndis!ndisSetAddWakeUpPattern+137 (+0x25)
    [ bb 15:00 00 ]
        fffff8800194d4ba-fffff8800194d4be  5 bytes - ndis!ndisSetAddWakeUpPattern+13a (+0x03)
    [ 01 c0 49 8b 7d:00 00 00 00 00 ]
        fffff8800194d4c0-fffff8800194d4c4  5 bytes - ndis!ndisSetAddWakeUpPattern+140 (+0x06)
    [ 4c 89 ac 24 a8:00 00 00 00 00 ]
        fffff8800194d4c8-fffff8800194d4cd  6 bytes - ndis!ndisSetAddWakeUpPattern+148 (+0x08)
    [ 48 85 ff 0f 84 9f:00 00 00 00 00 00 ]
        fffff8800194d4d1-fffff8800194d4e7  23 bytes - ndis!ndisSetAddWakeUpPattern+151 (+0x09)
    [ 8b 47 40 39 46 10 75 76:00 00 00 00 00 00 00 00 ]
        fffff8800194d4e9-fffff8800194d4ef  7 bytes - ndis!ndisSetAddWakeUpPattern+169 (+0x18)
    [ 44 8b 7e 04 83 66 04:00 00 00 00 00 00 00 ]
        fffff8800194d4f1-fffff8800194d4fe  14 bytes - ndis!ndisSetAddWakeUpPattern+171 (+0x08)
    [ 8b 47 34 44 8b 47 38 44:00 00 00 00 00 00 00 00 ]
        fffff8800194d500-fffff8800194d502  3 bytes - ndis!ndisSetAddWakeUpPattern+180 (+0x0f)
    [ 83 67 3c:00 00 00 ]
        fffff8800194d504-fffff8800194d512  15 bytes - ndis!ndisSetAddWakeUpPattern+184 (+0x04)
    [ 48 8d 57 30 49 83 c0 18:00 00 00 00 00 00 00 00 ]
        fffff8800194d516-fffff8800194d535  32 bytes - ndis!ndisSetAddWakeUpPattern+196 (+0x12)
    [ e8 b5 8a f8 ff 85 c0 75:00 00 00 00 00 00 00 00 ]
        fffff8800194d539-fffff8800194d53c  4 bytes - ndis!ndisSetAddWakeUpPattern+1b9 (+0x23)
    [ 8b 84 24 98:00 00 00 00 ]
        fffff8800194d540-fffff8800194d564  37 bytes - ndis!ndisSetAddWakeUpPattern+1c0 (+0x07)
    [ 44 89 66 0c 44 89 7e 04:00 00 00 00 00 00 00 00 ]
        fffff8800194d568-fffff8800194d56c  5 bytes - ndis!ndisSetAddWakeUpPattern+1e8 (+0x28)
    [ 4c 8b ac 24 a8:00 00 00 00 00 ]
        fffff8800194d570-fffff8800194d578  9 bytes - ndis!ndisSetAddWakeUpPattern+1f0 (+0x08)
    [ 44 8b 4e 04 41 81 f9 ff:00 00 00 00 00 00 00 00 ]
        fffff8800194d57b-fffff8800194d57d  3 bytes - ndis!ndisSetAddWakeUpPattern+1fb (+0x0b)
    [ 0f 86 ad:00 00 00 ]
        fffff8800194d581-fffff8800194d58a  10 bytes - ndis!ndisSetAddWakeUpPattern+201 (+0x06)
    [ 41 8b d1 49 8b cd e8 44:00 00 00 00 00 00 00 00 ]
        fffff8800194d58c-fffff8800194d590  5 bytes - ndis!ndisSetAddWakeUpPattern+20c (+0x0b)
    [ 84 c0 0f 84 9a:00 00 00 00 00 ]
        fffff8800194d594-fffff8800194d5c0  45 bytes - ndis!ndisSetAddWakeUpPattern+214 (+0x08)
    [ 48 8b 05 75 5b fe ff 48:00 00 00 00 00 00 00 00 ]
    WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view  entire output.
    3812 errors : !ndis (fffff8800194d000-fffff8800194dfff)

    MODULE_NAME: memory_corruption

    IMAGE_NAME:  memory_corruption

    FOLLOWUP_NAME:  memory_corruption

    DEBUG_FLR_IMAGE_TIMESTAMP:  0

    MEMORY_CORRUPTOR:  LARGE_4096

    FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_LARGE_4096

    BUCKET_ID:  X64_MEMORY_CORRUPTION_LARGE_4096

    Followup: memory_corruption
    ---------

    1: kd> lmvm memory_corruption
    start             end                 module name

    Saturday, October 05, 2013 12:49 AM

Answers

  • NW

    DISK_HARDWARE_ERROR: There was error with disk hardware.  I would upload the DMPS and run chkdsk

    A- CHKDSK /R /F:

    Chkdsk disclaimer: While performing chkdsk on the hard drive if any bad sectors are found  when chkdsk tries to repair that sector  any data available on that sector might be lost.


    Run CHKDSK /R /F from an elevated (Run as administrator) Command Prompt.
    Do this for each hard drive on your system.
    When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter.

    Then reboot and let the test run.
    It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors.
    http://www.howtogeek.com/howto/windows-vista/guide-to-using-check-disk-in-windows-vista/


     See "CHKDSK LogFile" below in order to check the results of the test.


    B- Elevated Command Prompt:
    Go to Start and type in "cmd.exe" (without the quotes)
    At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"


    C-CHKDSK LogFile:

    Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
    Expand the Windows logs heading, then select the Application log file entry.
    Double click on the Source column header.
    Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).
    Copy/paste the results into your next post. 


    Wanikiya & Dyami--Team Zigzag

    Saturday, October 05, 2013 2:19 AM