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Can't install .net 3.5 on a fully patched Win 8.1 Pro Dell Machine

    Question

  • First off I am very familiar with this command:

    DISM /Online /Enable-Feature /FeatureName:NetFx3 /All /LimitAccess /Source:d:\sources\sxs

    Background.

    This is a Dell Vostro running Windows 8.1 Pro.

    I used the Dell Windows 8 disk to install a fresh install of Windows. I then patched Winodws 8 to the point it allowed me to upgrade to 8.1. After the 8.1 Upgrade I then continued patching until the machine was fully up to date

    Other than installing Adobe Photoshop and Lightroom there have been no other applications installed on this machine.

    Using the same Dell OEM drive to install the machine I ran the command:

    DISM /Online /Enable-Feature /FeatureName:NetFx3 /All /LimitAccess /Source:d:\sources\sxs

    Using the explorer window I am able to verify I can read the folders and files. After the command didn't work I made a folder on the root of C: called "sxs". I copied the contents of the "sxs" folder and everything copied fine.

    I then tried the command again. This time instead of using DVD drive (d:) as the source I used:

    DISM /Online /Enable-Feature /FeatureName:NetFx3 /All /LimitAccess /Source:c:\sxs

    Again the install fails at about the 65% mark.

    In the past I've never had an issue with installing .net 3.5 on Windows 8/8.1 with this command and I'm really perplexed at what can be causing the issue.

    I've run the sfc /scannow command to ensure my system is ok.


    Monday, August 25, 2014 3:40 PM

Answers

All replies

  • Hi

    What errors are logged in event viewer?


    Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Monday, August 25, 2014 3:47 PM
  • Command Output:

    C:\sxs>DISM /Online /Enable-Feature /FeatureName:NetFx3 /All /LimitAccess /Source:c:\sxs

    Deployment Image Servicing and Management tool
    Version: 6.3.9600.17031

    Image Version: 6.3.9600.17031

    Enabling feature(s)
    [===========================66.5%======                    ]

    Error: 0x800f081f

    The source files could not be found.
    Use the "Source" option to specify the location of the files that are required to restore the feature. For mor
    e information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.

    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

    C:\sxs>notepad C:\WINDOWS\Logs\DISM\dism.log

    DISM Log:

    [1192] Caller did not request sparse mount
    [1192] Mounting new image.
    Wim:         [\\?\GLOBALROOT\device\harddisk0\partition1\Recovery\WindowsRE\Winre.wim]
    Image Index: [1]
    Mount Path:  [C:\WINDOWS\TEMP\1d65f38d-d424-4103-b10d-7b44bebdd475]
    [1192] Wimserv process started for guid 8bf7cd1d-1407-431c-8543-f736a26caa3d.  Id is 1944
    [1944] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition1\Recovery\WindowsRE\Winre.wim.
    [1944] Mounted image at C:\WINDOWS\TEMP\1d65f38d-d424-4103-b10d-7b44bebdd475.
    [1192] [0x8007007b] FIOReadFileIntoBuffer:(1415): The filename, directory name, or volume label syntax is incorrect.
    [1192] [0xc142011c] UnmarshallImageHandleFromDirectory:(511)
    [1192] [0xc142011c] WIMGetMountedImageHandle:(2568)
    [1192] [0x8007007b] FIOReadFileIntoBuffer:(1415): The filename, directory name, or volume label syntax is incorrect.
    [1192] [0xc142011c] UnmarshallImageHandleFromDirectory:(511)
    [1192] [0xc142011c] WIMGetMountedImageHandle:(2568)
    [1192] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition1\Recovery\WindowsRE\Winre.wim.
    [1192] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition1\Recovery\WindowsRE\Winre.wim.
    [1192] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition1\Recovery\WindowsRE\Winre.wim.
    [1192] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition1\Recovery\WindowsRE\Winre.wim.
    [1192] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition1\Recovery\WindowsRE\Winre.wim.
    [1192] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition1\Recovery\WindowsRE\Winre.wim.
    [1192] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition1\Recovery\WindowsRE\Winre.wim.
    [1944] Received unmount request for image with guid 8bf7cd1d-1407-431c-8543-f736a26caa3d.
    [1944] Unmount for image at C:\WINDOWS\TEMP\1d65f38d-d424-4103-b10d-7b44bebdd475 complete.

    Monday, August 25, 2014 3:55 PM
  • Event Viewer Error:

    Event ID 1001

    Fault bucket 90343746391, type 5

    Event Name: CbsPackageServicingFailure2

    Response: Not available

    Cab Id: 0

    Problem signature:

    P1: 6.3.9600.17200

    P2: Microsoft-Windows-Foundation-Package

    P3: 6.3.9600.16384

    P4: amd64

    P5: unknown

    P6: 800f081f

    P7: Stage

    P8: Installed

    P9: Installed

    P10: DISM Package Manager Provider

    Attached files:

    C:\Windows\Logs\CBS\CBS.log

    C:\Windows\Logs\CBS\CbsPersist_20140825154145.log

    C:\Windows\Logs\CBS\CbsPersist_20140825132803.log

    C:\Windows\Logs\CBS\CbsPersist_20140824063340.log

    C:\Windows\Logs\CBS\CbsPersist_20140824044120.log

    C:\Windows\Logs\CBS\CbsPersist_20140824043133.log

    C:\Windows\servicing\Sessions\Sessions.xml

    C:\Windows\WinSxS\poqexec.log

    C:\Windows\Inf\setupapi.dev.log

    These files may be available here:

    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Critical_6.3.9600.17200_f887c7d29ccdc246a1a0b941e8d791af12742921_00000000_1df2f872

    Analysis symbol:

    Rechecking for solution: 0

    Report Id: 0ed7fd47-2c70-11e4-8253-5cf9dd5427b3

    Report Status: 16

    Hashed bucket: 4a268d122f75d58315cd18384207d578

    Monday, August 25, 2014 3:56 PM
  • Just wanted to show you that I didn't misspell anything and that the files are all there.

    Monday, August 25, 2014 4:02 PM
  • Hi  jheinrichs79,

    Based on the information you provided, Error: 0x800f081f means that the installation source is incorrect or empty, The location that is specified by the path does not contain the files that are required to install the feature.

    Another situation is the user who tries to install the feature does not have at least READ access to the location and to the files. The detailed information can be found at:

    http://support.microsoft.com/kb/2734782/en-us

    Pay attention to “Resolution for error code 0x800f081f”, which gives the solution for several situation, If the problem persists, try to use a different installation source.

    Any other problems, you can post it back.

    Regards


    Wade Liu
    TechNet Community Support


    Tuesday, August 26, 2014 10:00 AM
  • install fails at about the 65% mark.


    Others are removing two recent related updates before trying this install...

    C.f.

    http://answers.microsoft.com/en-us/windows/forum/windows8_1-winapps/cannot-install-net-35-on-windows-81-upgraded-from/6aeb291f-03fe-47b2-93fb-cb323c38667b

    FYI



    Robert Aldwinckle
    ---

    • Marked as answer by jheinrichs79 Tuesday, August 26, 2014 7:49 PM
    Tuesday, August 26, 2014 7:06 PM
  • Thank you so much!

    I had gotten a hold of another media directly from Microsoft and that didn't help either! It definately wasn't due to being able to read or access the files!

    I removed:

    KB2966826 and KB2966828

    and using DISM I was then able to get to a bit further but it wouldn't complete. I noticed that I had missed the part about trying to install .net3.5 from Control Panel. I then tried the control panel method.

    The funny thing is in Windows 8 this option has NEVER worked for me and it now worked :)

    Thanks again so much!

    J

    Tuesday, August 26, 2014 7:53 PM