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Bluetooth: Not working

    Question

  • I own Asus Vivobook X202e. I was able to use my bluetooth several times until it didn't work properly. I have searched the internet for possible solutions but it is still not working. I can't send and receive a file. Whenever I tried to send a file from other device, I don't see any notification or anything except when I paired with the device. I have re-installed the drivers and another problem came. I can't turn on my bluetooth. What else can I do to fix this problem??
    Thursday, July 25, 2013 1:00 PM

Answers

  • Hi,

    I suggest to contact Asus for the new driver of Bluetooth.

    Also update BIOS and Chipset for your machine, you can download it on ASUS official Website.

    If the issue persists, you’d better contact ASUS support for further help.

    Thank you for your understanding and cooperation.


    Leo Huang
    TechNet Community Support

    Friday, July 26, 2013 8:04 AM