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Mensagem de "Rede não identificada"

    Question

  • Tenho um equipamento que estava rodando com windows vista 32 bits inserida em um dominio corporativo.

    De repente o status da placa de rede ficou como "Rede não identificada" e não consigo mais acessar a rede.

    Ja testei o equipamento em outro ponto de rede, ja reconfigurei o driver de rede com o mais atual, ja desativei o protocolo Ipv6, porém ainda nao consegui resolver o problema.

    Poderiam me ajudar?

    Monday, June 27, 2011 5:57 PM

Answers

  • Ola boa tarde.

     

    Você verificou nos serviços se o serviço DHCP Client esta STARTING? se sim, abra o Prompt de comando com previlegios de administrador e execute o comando.

    netsh winsock reset /all

    Att

     


    Clóvis Madruga MCP Microsoft Certified Professional / MCTS Microsoft Windows Vista Configuration / MCITP Enterprise Support Technician / MCTS Microsoft Windows 7 Configuration
    Tuesday, July 05, 2011 6:14 PM

All replies

  • Tive um problema parecido com o Windows 7, e foi resolvido atualizando para o service pack 1 e desabilitando o ipv6 no regedit.

    O windows está atualizado?

    O ipv6 foi desativado no regedit?

    Segue o link para desabilitar o ipv6 no regedit:

    http://support.microsoft.com/kb/929852

     


    Rodrigo Msft.
    Monday, June 27, 2011 6:56 PM
  • o IPV6 foi desabilitado no regedit e o windows estava atualizado.

    Mesmo assim o problema continua.

    Tuesday, June 28, 2011 11:51 AM
  • Já tentou tirar e colocar a máquina no dominio?

    Já viu se o hostname não está duplicado na rede?


    Rodrigo Msft.
    Tuesday, June 28, 2011 1:06 PM
  • Olá Cris,

    Como esse problema é genérico, ou seja, não tem uma linha certa do que está de fato acontecendo. Tente desabilitar e habilitar a placa de rede novamente, atualizar o driver, verificar se não há nada configurado nas propriedades da placa, tais como: IP inválido, DNS apontando para algum site externo, enfim, coisas nesse sentido.

    ATT.


    Carlos Eduardo Gnochi de Oliveira
    Tuesday, June 28, 2011 1:42 PM
  • Fiz todas estas verificacoes e tentativas, (desativar e reativar, reconfigurar, reingressar em dominio, reconfigurar driver).

     

    Porem nenhum resultado ainda.

     

    Alguma forma de depurar isto

    Wednesday, June 29, 2011 11:53 AM
  • Cris,

    Você já deu uma olhada nos logs do Event Viewer com as informações de login dessa máquina? No seu AD essa conta está habilitada normalmente? Com qualquer user não conecta a rede? Já tentou deletar a conta no AD e criar denovo?

    Alguem mais tem sugestões?


    Rodrigo Msft.
    Wednesday, June 29, 2011 2:16 PM
  • Os logs não me mostraram nenhuma pista.

    Em qualquer usuario ocorre o problema.

     

    Wednesday, June 29, 2011 4:45 PM
  • Olá Crisfralves.

    Já tentou trocar a placa de rede? Talvez o problema seja nela.

     

    Abraço.

     


    Richard Juhasz - Microsoft LATAM Forum Support Engineer
    http://www.forumguys.com.br
    Wednesday, June 29, 2011 5:54 PM
  • Fiz um teste interessante,

    Peguei um hd de outra maquina com a mesma configuração e coloquei neste equipamento.

    A rede funcionou normalmente, portanto descartei a possibilidade de ser problema de hardware (placa).

    Parece ser alguma coisa no sistema operacional.

    Alguma dica?

     

    Thursday, June 30, 2011 12:04 PM
  • Esse problema possivelmente deve estar no relacionamento do hostname do computador com o AD, por isso que quando você colocou outro HD funcionou, pois o hostname do outro HD é diferente.

    Você já deletou a conta do computador no AD e criou novamente?


    Rodrigo Msft.
    Thursday, June 30, 2011 1:44 PM
  • mas o status da placa de  rede pode ser influenciado pelo Active Directory?

    Digo porque geralmente quando nao ingressamos a maquina no dominio ela acusa rede normalmente mesmo antes de ser ingressada.

     

     


    Thursday, June 30, 2011 4:47 PM
  • Olá crisfralves,

     

    Analisando o seu teste com o HD, você trocou o HD e fez a mesma configuração de domínio que estava no outro HD, correto?

    Se sim, o problema está no sistema operacional mesmo.

    Faça os seguintes testes:

    • Coloque IP FIXO
    • Tente reparar o sistema com o HD antigo
    • Coloque uma placa de rede PCI

    Att,


    Icaro Tallis - icarotallis@yahoo.com.br
    Thursday, June 30, 2011 6:39 PM
  • Sim, se de alguma forma esse hostname perdeu a relação de confiança com o dominio, não será liberado o acesso a rede.

    Você consegue acessar a internet normalmente? O problema é só de rede interna, né?


    Rodrigo Msft.
    Friday, July 01, 2011 1:20 AM
  • Náo neste caso náo consigo acessar nada!

    A qualquer acesso da erro.

    Friday, July 01, 2011 1:10 PM
  • Ola boa tarde.

     

    Você verificou nos serviços se o serviço DHCP Client esta STARTING? se sim, abra o Prompt de comando com previlegios de administrador e execute o comando.

    netsh winsock reset /all

    Att

     


    Clóvis Madruga MCP Microsoft Certified Professional / MCTS Microsoft Windows Vista Configuration / MCITP Enterprise Support Technician / MCTS Microsoft Windows 7 Configuration
    Tuesday, July 05, 2011 6:14 PM
  • Nem mesmo com estes procedimentos não consegui resolver este problema.

    A mensagem ainda continua. "Rede nao identificada"


    • Edited by crisfralves Tuesday, October 11, 2011 5:02 PM
    Thursday, September 08, 2011 7:33 PM
  • Olá Cris,

    Como esse problema é genérico, ou seja, não tem uma linha certa do que está de fato acontecendo. Tente desabilitar e habilitar a placa de rede novamente, atualizar o driver, verificar se não há nada configurado nas propriedades da placa, tais como: IP inválido, DNS apontando para algum site externo, enfim, coisas nesse sentido.

    ATT.


    Carlos Eduardo Gnochi de Oliveira

    Olha estou com o mesmo problema porem não sei como posso corrigi-lo, o meu está com um "!" amarelo e quando dou o diagnostico da IP Inválido =/

    alguma solução ?

    Sunday, January 15, 2012 2:57 PM
  • add a chave

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Winsock]
    "ErrorControl"=dword:00000001
    "Start"=dword:00000003
    "Type"=dword:00000004

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Winsock\Parameters]
    "Transports"=hex(7):54,00,63,00,70,00,69,00,70,00,36,00,00,00,50,00,73,00,63,\
      00,68,00,65,00,64,00,00,00,54,00,63,00,70,00,69,00,70,00,00,00,4e,00,65,00,\
      74,00,42,00,49,00,4f,00,53,00,00,00,00,00

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Winsock\Setup Migration]
    "Setup Version"=dword:00001009
    "Provider List"=hex(7):54,00,63,00,70,00,69,00,70,00,36,00,00,00,50,00,73,00,\
      63,00,68,00,65,00,64,00,00,00,54,00,63,00,70,00,69,00,70,00,00,00,4e,00,65,\
      00,74,00,42,00,49,00,4f,00,53,00,00,00,00,00
    "Known Static Providers"=hex(7):54,00,63,00,70,00,69,00,70,00,00,00,54,00,63,\
      00,70,00,69,00,70,00,36,00,00,00,4e,00,77,00,6c,00,6e,00,6b,00,49,00,70,00,\
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      70,00,00,00,50,00,73,00,63,00,68,00,65,00,64,00,00,00,00,00

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Winsock\Setup Migration\Providers]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Winsock\Setup Migration\Providers\NetBIOS]
    "WinSock 1.1 Provider Data"=hex:0e,10,00,00,11,00,00,00,14,00,00,00,14,00,00,\
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      00,42,00,35,00,39,00,46,00,2d,00,34,00,33,00,43,00,33,00,2d,00,39,00,34,00,\
      41,00,44,00,2d,00,32,00,41,00,31,00,33,00,30,00,33,00,32,00,39,00,45,00,38,\
      00,37,00,46,00,7d,00,00,00
    "WinSock 2.0 Provider ID"=hex:30,18,5f,8d,73,c2,cf,11,95,c8,00,80,5f,48,a1,92

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Winsock\Setup Migration\Providers\Psched]
    "WinSock 2.0 Provider ID"=hex:e0,a9,60,9d,7a,33,d0,11,bd,88,00,00,c0,82,e6,9a

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Winsock\Setup Migration\Providers\Tcpip]
    "WinSock 2.0 Provider ID"=hex:a0,1a,0f,e7,8b,ab,cf,11,8c,a3,00,80,5f,48,a1,92

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Winsock\Setup Migration\Providers\Tcpip6]
    "WinSock 2.0 Provider ID"=hex:c0,b0,ea,f9,d4,26,d0,11,bb,bf,00,aa,00,6c,34,e4

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Winsock\Setup Migration\Well Known Guids]
    "IsoTp"=hex:b0,cb,e4,89,c1,b9,cf,11,95,c8,00,80,5f,48,a1,92
    "McsXns"=hex:b1,cb,e4,89,c1,b9,cf,11,95,c8,00,80,5f,48,a1,92
    "AppleTalk"=hex:a0,17,3b,2c,df,c6,cf,11,95,c8,00,80,5f,48,a1,92


    Sunday, July 15, 2012 7:07 PM
  • Srs, tenho o mesmo problema..

    resolveram de alguma maneira?

    Diego

    Wednesday, April 16, 2014 12:30 PM