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exit code 16389

    Question

  • When installing Autodesk ACA 2010 withing a task sequence I get the exit code 16389 and last Sataus ID 11903.  What do they mean and where can I look to see why this is failing? I also get the codes and ID when I do map a Network drive before.

    If I make this app as Available and run it (need to enlarge Cashe) it installs without issue, But we need to run this without the user.

    Thanks

    Paul

    Wednesday, August 01, 2012 1:19 PM

Answers

  • The issue was not enough cache. Deploying Apps in task download into CCM Cache unlike Packages that download in _SMSTaskSequence folder.
    • Marked as answer by Paul024 Thursday, August 02, 2012 4:22 PM
    Thursday, August 02, 2012 4:22 PM

All replies

  • You can either use "net helpmsg <error number>" to look them up (net helpmsg 5 => access denied) or use cmtrace (can be found in the CM12 installation directory, \tools: Tools -> Error lookup). You should examine the installation logfile of ACA to get an idea why it was failing. ConfigMgr just reports the return code of the installer.

    Torsten Meringer | http://www.mssccmfaq.de

    Wednesday, August 01, 2012 1:24 PM
    Moderator
  • neither of those codes are "net helpmsg" and no logs have been created with the failure.
    Wednesday, August 01, 2012 1:35 PM
  • Then you should contact the vendor and see if it's possible to add logging for the installation. It's totally up to the vendor what errors codes are provided.

    Torsten Meringer | http://www.mssccmfaq.de

    Wednesday, August 01, 2012 1:42 PM
    Moderator
  • yes, a log is created when it run outside the Task, but does not when it run within.

    Install application action failed: 'AutoCAD Architecture 2010'. Error Code 0x80004005

    • Edited by Paul024 Wednesday, August 01, 2012 2:58 PM new info
    Wednesday, August 01, 2012 2:00 PM
  • The issue was not enough cache. Deploying Apps in task download into CCM Cache unlike Packages that download in _SMSTaskSequence folder.
    • Marked as answer by Paul024 Thursday, August 02, 2012 4:22 PM
    Thursday, August 02, 2012 4:22 PM