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MDOP Asset Inventory Service - General Discussion

AIS general discussion, questions, issues, and feedback on the various aspects of the Asset Inventory Service, such as client deployment, log in/access, reporting, licensing capabilities, and software identification.

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  • AIS Discussion Forums - Important Notice

    Paul BourgeauMSFTThursday, March 26, 2009 5:55 PM
     

    Welcome to The Asset Inventory Service technical forums, brought to you by the System Center Online team!

    These forums are a venue for you to post questions, comments, and feedback about your experiences with the Asset Inventory Service.  The goal of these forums is to promote discussion among users of AIS, and foster a community of AIS users.

    Before posting a technical question, be sure to review our technical documentation and troubleshooting guides. They contain important information that may help you resolve your issue.  If you don’t find the information you need in the documentation, please post your issue. It is easier for us to give correct guidance if your log files are included.

    The log collection tool is used to gather the following information:

    ·         SCOnlineClient.log from %Windir%

    ·         System Event Logs

    ·         System Center Online Registry Settings

    ·         System Center Online Scheduled Tasks

     

    To run the log collector tool, navigate via command line to c:\program files\Microsoft System Center Online Client\Diagnostic Tools and run "cscript logcollector.vbs"

    After the Log Collection Tool script is complete, the resulting set of files is located in the same directory.

     

    Please note: The log collector files may contain personally identifiable information.  You may choose to review the contents of these files and alter them file to hide any information before posting it in these forums.

     

    We welcome your input and participation!

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