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Power Query Update Install stops and asks for IE 9 or greater

    Question

  • But I'm running Windows 8.1 with IE 11... What am I doing wrong? When I click OK - the install only allows for "Finish" without installing the update.


    • Edited by eherzog Tuesday, October 29, 2013 1:24 AM
    Tuesday, October 29, 2013 1:21 AM

Answers

All replies

  • I don't necessarily think you are doing anything wrong. Let me check with our in-market support guys to see if they have seen this. I'll also try installing the update on an 8.1 machine.

    Regards,
    Anita Oakley

    Tuesday, October 29, 2013 9:55 PM
  • Hello,

    I tried, but cannot reproduce this issue. Nobody in the support group has a case on it, and I can't find anything in our records. Without being able to read install logs, I don't know what we can do to help. Please open a support case with Microsoft, so that we can gather those logs, and resolve this issue for you.

    Regards,
    Anita Oakley

    Wednesday, October 30, 2013 3:39 PM
  • We recently fixed a bug in the installer that could be related to this, so the next update might fix your problem. This should be available in about a week.
    Wednesday, October 30, 2013 3:56 PM
    Moderator