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None of my Office 2007 programs will open

    Question

  • When I attempt to open any office 2007 program I get a brief show of the program page then nothing.  When attempting to open an excell file an error pops up saying it can not find the file.  Is it a registry problem?  If so, how do I correct it?
    Thursday, December 30, 2010 4:17 PM

Answers

  • Hi,

     

    It sounds like you have some misbehaving add-ins or a third party application that hooks into the Office applications. Does the issue still occur if you start the application in Safe Mode? Hold Ctrl while starting and continue holding until you are prompted to start in Safe Mode.

     

    If it works fine in safe mode, try to disable add-ins in OFFICE 2007.

     

    Click the Options –> Navigate to Add-Ins options.

     

    Select Disabled Items in the Manage dropdown and click the Go button. This would display the following Disabled Items window using which you can see and also re-enable the disabled add-in. You can select the ones you wish to re-enable and click the Enable button.

    If it not works fine in safe mode either, try to uninstall office 2007 completely and then reinstall it .

     

    Hope that helps.

    • Marked as answer by Jennifer Zhan Friday, January 07, 2011 2:44 AM
    Friday, December 31, 2010 6:50 AM