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Does the old Windows Product key get backed up anywhere when you do an in place upgrade?

    Question

  • I did an in place upgrade to try to fix an issue with my machine. However even though my programs and settings were preserved my Product key was not. I got this key directly from MS some years ago as part of some program so It is a legitimate key, but my copy of the key is no where to be found. Is it possible that the parts of the registry overwritten in the in place upgrade were backed up somewhere?
    • Edited by jayhova4x4 Sunday, December 08, 2013 1:26 AM
    Saturday, December 07, 2013 8:06 PM

Answers

  • Usually when you are doing upgrade, Windows product key won't change and will remain after upgrade.

    Are you facing activation error?

    You could contact Microsoft Support and do Activation by Phone.

    Sunday, December 08, 2013 11:21 AM
  • Depends..

    What are you upgrading?


    Arnav Sharma | Facebook | Twitter Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Sunday, December 08, 2013 12:36 PM
    Moderator
  • Some times there are  chance that  you may need to reactivate Windows 7 by phone.

    How to activate Windows 7  manually (activate by phone)
    1) Click Start, and in the Search box type:   slui.exe  4
    2) Next press the 'ENTER' key
    3) Select your 'Country' from the list.
    4) Choose the 'Phone Activation' option.
    5) Stay on the phone (do not select/press any options) and wait for a person to help you with activation.
    6) Explain your problem clearly to the support person.
    7) The support person should give you a confirmation ID, copy it down on paper, 
    8) Verify the ID is correct by reading back to the support person.
    9) Enter the ID number and click 'Next' to finish the activation process.

    ----------------------------  Alternatives -------------------------------------

    Microsoft Activation Centers Worldwide Telephone Numbers:
    http://www.microsoft.com/licensing/existing-customers/activation-centers.aspx
    (This site is for Volume License Activation but if you call they will help you)

    The phone number you called does not work:
    Microsoft Wordwide contacts: http://www.microsoft.com/worldwide/default.aspx

    -------------------------- MS Genuine Advantage Diagnostic Tool -------------------

    Run the Microsoft Genuine Advantage Diagnostic Tool:
    http://www.microsoft.com/genuine/selfhelp/servicerequest.aspx
    Tool Download: http://go.microsoft.com/fwlink/?linkid=56062

    -----------------------------------------------------------------------

    Regards,

    Ram Balachandran

    Sunday, December 08, 2013 12:54 PM

All replies

  • Usually when you are doing upgrade, Windows product key won't change and will remain after upgrade.

    Are you facing activation error?

    You could contact Microsoft Support and do Activation by Phone.

    Sunday, December 08, 2013 11:21 AM
  • Depends..

    What are you upgrading?


    Arnav Sharma | Facebook | Twitter Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Sunday, December 08, 2013 12:36 PM
    Moderator
  • Some times there are  chance that  you may need to reactivate Windows 7 by phone.

    How to activate Windows 7  manually (activate by phone)
    1) Click Start, and in the Search box type:   slui.exe  4
    2) Next press the 'ENTER' key
    3) Select your 'Country' from the list.
    4) Choose the 'Phone Activation' option.
    5) Stay on the phone (do not select/press any options) and wait for a person to help you with activation.
    6) Explain your problem clearly to the support person.
    7) The support person should give you a confirmation ID, copy it down on paper, 
    8) Verify the ID is correct by reading back to the support person.
    9) Enter the ID number and click 'Next' to finish the activation process.

    ----------------------------  Alternatives -------------------------------------

    Microsoft Activation Centers Worldwide Telephone Numbers:
    http://www.microsoft.com/licensing/existing-customers/activation-centers.aspx
    (This site is for Volume License Activation but if you call they will help you)

    The phone number you called does not work:
    Microsoft Wordwide contacts: http://www.microsoft.com/worldwide/default.aspx

    -------------------------- MS Genuine Advantage Diagnostic Tool -------------------

    Run the Microsoft Genuine Advantage Diagnostic Tool:
    http://www.microsoft.com/genuine/selfhelp/servicerequest.aspx
    Tool Download: http://go.microsoft.com/fwlink/?linkid=56062

    -----------------------------------------------------------------------

    Regards,

    Ram Balachandran

    Sunday, December 08, 2013 12:54 PM