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MS Exchange sync app pool-- Application Pool work process is unresponsive

    Question

  • Date and Time: 3/17/2010 4:48:08 AM
    Log Name: System
    Source: Microsoft-Windows-WAS
    Event Number: 5013
    Level: 2
    Logging Computer: EXCH01.xxxxxxxxxxxxx.com
    User: N/A
    Description:
    A process serving application pool 'MSExchangeSyncAppPool' exceeded time limits during shut down. The process id was '2624'.

    Event Data:

    < DataItem type =" System.XmlData " time =" 2010-03-17T04:48:08.7023086-05:00 " sourceHealthServiceId =" 17ABAD73-390E-9C86-1107-81C9CB84CAD0 " >
    < EventData >
      < Data Name =" AppPoolID " > MSExchangeSyncAppPool </ Data >
      < Data Name =" ProcessID " > 2624 </ Data >
      < Binary />
      </ EventData >
      </ DataItem >


    this is what i get and i am unsure as to why this error keeps popping up can anyone help/?
    Thanks,
    Danny 
    Wednesday, March 17, 2010 3:50 PM

Answers

  • looks like asp.net app calls to xml web services are timing out.  Im assuming that machine is running iis 6.0?  you'll probably end up having to change max worker threads on your exchange server.

     

    look at this article and see if it applies to your environment:

    http://support.microsoft.com/default.aspx/kb/821268?p=1


    It's a...jump...to conclusions...mat.
    • Proposed as answer by Tim Magnuson Tuesday, March 23, 2010 2:31 PM
    • Marked as answer by Yog LiModerator Thursday, March 25, 2010 10:21 AM
    Tuesday, March 23, 2010 2:31 PM

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