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UAG Client installation Problems

    Question

  • Hi,

    I am in the middle of deploying the Forefront UAG client by SCCM to over 300 PC`s.  Unfortunatley there are a small handful where the client hasnt installed.

    If i RDP to the PC  to try and install the client manually,  i get the normal Forefront UAG client components Installation welcome screen, click next, then  next on the Installation Types (typical) screen,  next  then get the following error dialogue box.

    Setup - Failed to install Forefront UAG client Components.

    The log file for the sccm installation is as follows:-

    === Verbose logging started: 10/05/2013  13:00:39  Build type: SHIP UNICODE 3.01.4001.5512  Calling process: C:\WINDOWS\system32\msiexec.exe ===
    MSI (c) (10:18) [13:00:39:348]: Resetting cached policy values
    MSI (c) (10:18) [13:00:39:348]: Machine policy value 'Debug' is 0
    MSI (c) (10:18) [13:00:39:348]: ******* RunEngine:
               ******* Product: WhlClientSetup-All.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (c) (10:18) [13:00:39:348]: Client-side and UI is none or basic: Running entire install on the server.
    MSI (c) (10:18) [13:00:39:348]: Grabbed execution mutex.
    MSI (c) (10:18) [13:00:39:364]: Cloaking enabled.
    MSI (c) (10:18) [13:00:39:364]: Attempting to enable all disabled priveleges before calling Install on Server
    MSI (c) (10:18) [13:00:39:364]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (9C:B4) [13:00:39:380]: Grabbed execution mutex.
    MSI (s) (9C:48) [13:00:39:380]: Resetting cached policy values
    MSI (s) (9C:48) [13:00:39:380]: Machine policy value 'Debug' is 0
    MSI (s) (9C:48) [13:00:39:380]: ******* RunEngine:
               ******* Product: C:\WINDOWS\system32\CCM\Cache\HUM001A7.11.System\WhlClientSetup-All.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (s) (9C:48) [13:00:41:758]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (9C:48) [13:00:41:805]: File will have security applied from OpCode.
    MSI (s) (9C:48) [13:00:42:341]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\WINDOWS\system32\CCM\Cache\HUM001A7.11.System\WhlClientSetup-All.msi' against software restriction policy
    MSI (s) (9C:48) [13:00:42:341]: SOFTWARE RESTRICTION POLICY: C:\WINDOWS\system32\CCM\Cache\HUM001A7.11.System\WhlClientSetup-All.msi has a digital signature
    MSI (s) (9C:48) [13:01:12:740]: SOFTWARE RESTRICTION POLICY: C:\WINDOWS\system32\CCM\Cache\HUM001A7.11.System\WhlClientSetup-All.msi is permitted to run at the 'unrestricted' authorization level.
    MSI (s) (9C:48) [13:01:12:740]: End dialog not enabled
    MSI (s) (9C:48) [13:01:12:740]: Original package ==> C:\WINDOWS\system32\CCM\Cache\HUM001A7.11.System\WhlClientSetup-All.msi
    MSI (s) (9C:48) [13:01:12:740]: Package we're running from ==> C:\WINDOWS\Installer\1fbd0.msi
    MSI (s) (9C:48) [13:01:12:756]: APPCOMPAT: looking for appcompat database entry with ProductCode '{49008CD7-1730-412E-AFFF-9FAB65B457B1}'.
    MSI (s) (9C:48) [13:01:12:756]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (9C:48) [13:01:12:756]: MSCOREE not loaded loading copy from system32
    MSI (s) (9C:48) [13:01:12:819]: Machine policy value 'TransformsSecure' is 0
    MSI (s) (9C:48) [13:01:12:819]: User policy value 'TransformsAtSource' is 0
    MSI (s) (9C:48) [13:01:12:819]: Note: 1: 2262 2: File 3: -2147287038
    MSI (s) (9C:48) [13:01:12:819]: Note: 1: 2205 2:  3: MsiFileHash
    MSI (s) (9C:48) [13:01:12:819]: Machine policy value 'DisablePatch' is 0
    MSI (s) (9C:48) [13:01:12:819]: Machine policy value 'AllowLockdownPatch' is 0
    MSI (s) (9C:48) [13:01:12:819]: Machine policy value 'DisableLUAPatching' is 0
    MSI (s) (9C:48) [13:01:12:819]: Machine policy value 'DisableFlyWeightPatching' is 0
    MSI (s) (9C:48) [13:01:12:819]: APPCOMPAT: looking for appcompat database entry with ProductCode '{49008CD7-1730-412E-AFFF-9FAB65B457B1}'.
    MSI (s) (9C:48) [13:01:12:819]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (9C:48) [13:01:12:819]: Transforms are not secure.
    MSI (s) (9C:48) [13:01:12:819]: Note: 1: 2205 2:  3: Control
    MSI (s) (9C:48) [13:01:12:819]: Command Line: ALLUSERS=2 REBOOT=Force CURRENTDIRECTORY=C:\WINDOWS\system32\CCM\Cache\HUM001A7.11.System CLIENTUILEVEL=3 CLIENTPROCESSID=2832
    MSI (s) (9C:48) [13:01:12:819]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{66078E85-3687-4A88-ADBE-EDCE495FF93D}'.
    MSI (s) (9C:48) [13:01:12:819]: Product Code passed to Engine.Initialize:           ''
    MSI (s) (9C:48) [13:01:12:819]: Product Code from property table before transforms: '{49008CD7-1730-412E-AFFF-9FAB65B457B1}'
    MSI (s) (9C:48) [13:01:12:819]: Product Code from property table after transforms:  '{49008CD7-1730-412E-AFFF-9FAB65B457B1}'
    MSI (s) (9C:48) [13:01:12:819]: Product not registered: beginning first-time install
    MSI (s) (9C:48) [13:01:12:819]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
    MSI (s) (9C:48) [13:01:12:819]: Entering CMsiConfigurationManager::SetLastUsedSource.
    MSI (s) (9C:48) [13:01:12:819]: User policy value 'SearchOrder' is 'nmu'
    MSI (s) (9C:48) [13:01:12:834]: Adding new sources is allowed.
    MSI (s) (9C:48) [13:01:12:834]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
    MSI (s) (9C:48) [13:01:12:834]: Package name extracted from package path: 'WhlClientSetup-All.msi'
    MSI (s) (9C:48) [13:01:12:834]: Package to be registered: 'WhlClientSetup-All.msi'
    MSI (s) (9C:48) [13:01:12:834]: Note: 1: 2205 2:  3: Error
    MSI (s) (9C:48) [13:01:12:834]: Note: 1: 2729
    MSI (s) (9C:48) [13:01:12:976]: Note: 1: 2729
    MSI (s) (9C:48) [13:01:13:071]: Note: 1: 2729
    MSI (s) (9C:48) [13:01:13:071]: Note: 1: 2729
    MSI (s) (9C:48) [13:01:13:071]: Note: 1: 2729
    MSI (s) (9C:48) [13:01:13:071]: Note: 1: 2729
    MSI (s) (9C:48) [13:01:13:071]: Note: 1: 2729
    MSI (s) (9C:48) [13:01:13:086]: Note: 1: 2729
    MSI (s) (9C:48) [13:01:13:086]: Note: 1: 2729
    MSI (s) (9C:48) [13:01:13:086]: Note: 1: 2729
    MSI (s) (9C:48) [13:01:13:086]: Note: 1: 2729
    MSI (s) (9C:48) [13:01:13:086]: Note: 1: 2729
    MSI (s) (9C:48) [13:01:13:086]: Note: 1: 2729
    MSI (s) (9C:48) [13:01:13:086]: Note: 1: 2729
    MSI (s) (9C:48) [13:01:13:086]: Note: 1: 2729
    MSI (s) (9C:48) [13:01:13:086]: Note: 1: 2729
    MSI (s) (9C:48) [13:01:13:086]: Note: 1: 2262 2: AdminProperties 3: -2147287038
    MSI (s) (9C:48) [13:01:13:086]: PROPERTY CHANGE: Adding ALLUSERS property. Its value is '2'.
    MSI (s) (9C:48) [13:01:13:086]: PROPERTY CHANGE: Modifying ALLUSERS property. Its current value is '2'. Its new value: '1'.
    MSI (s) (9C:48) [13:01:13:086]: Machine policy value 'DisableMsi' is 0
    MSI (s) (9C:48) [13:01:13:086]: Machine policy value 'AlwaysInstallElevated' is 0
    MSI (s) (9C:48) [13:01:13:086]: User policy value 'AlwaysInstallElevated' is 0
    MSI (s) (9C:48) [13:01:13:086]: Product installation will be elevated because user is admin and product is being installed per-machine.
    MSI (s) (9C:48) [13:01:13:086]: Running product '{49008CD7-1730-412E-AFFF-9FAB65B457B1}' with elevated privileges: Product is assigned.
    MSI (s) (9C:48) [13:01:13:086]: PROPERTY CHANGE: Modifying ALLUSERS property. Its current value is '1'. Its new value: '2'.
    MSI (s) (9C:48) [13:01:13:086]: PROPERTY CHANGE: Adding REBOOT property. Its value is 'Force'.
    MSI (s) (9C:48) [13:01:13:086]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\WINDOWS\system32\CCM\Cache\HUM001A7.11.System'.
    MSI (s) (9C:48) [13:01:13:086]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'.
    MSI (s) (9C:48) [13:01:13:086]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '2832'.
    MSI (s) (9C:48) [13:01:13:086]: PROPERTY CHANGE: Modifying ALLUSERS property. Its current value is '2'. Its new value: '1'.
    MSI (s) (9C:48) [13:01:13:086]: TRANSFORMS property is now:
    MSI (s) (9C:48) [13:01:13:086]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
    MSI (s) (9C:48) [13:01:13:086]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\Application Data
    MSI (s) (9C:48) [13:01:13:086]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\Favorites
    MSI (s) (9C:48) [13:01:13:086]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\NetHood
    MSI (s) (9C:48) [13:01:13:102]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\My Documents
    MSI (s) (9C:48) [13:01:13:102]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\PrintHood
    MSI (s) (9C:48) [13:01:13:102]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\Recent
    MSI (s) (9C:48) [13:01:13:102]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\SendTo
    MSI (s) (9C:48) [13:01:13:102]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\Templates
    MSI (s) (9C:48) [13:01:13:102]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Application Data
    MSI (s) (9C:48) [13:01:13:102]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data
    MSI (s) (9C:48) [13:01:13:102]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\My Documents\My Pictures
    MSI (s) (9C:48) [13:01:13:197]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools
    MSI (s) (9C:48) [13:01:13:197]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Startup
    MSI (s) (9C:48) [13:01:13:197]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs
    MSI (s) (9C:48) [13:01:13:197]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu
    MSI (s) (9C:48) [13:01:13:197]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Desktop
    MSI (s) (9C:48) [13:01:13:197]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\Start Menu\Programs\Administrative Tools
    MSI (s) (9C:48) [13:01:13:197]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\Start Menu\Programs\Startup
    MSI (s) (9C:48) [13:01:13:197]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\Start Menu\Programs
    MSI (s) (9C:48) [13:01:13:197]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\Start Menu
    MSI (s) (9C:48) [13:01:13:212]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\Desktop
    MSI (s) (9C:48) [13:01:13:212]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Templates
    MSI (s) (9C:48) [13:01:13:212]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\Fonts
    MSI (s) (9C:48) [13:01:13:212]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
    MSI (s) (9C:48) [13:01:13:212]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
    MSI (s) (9C:48) [13:01:13:212]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
    MSI (s) (9C:48) [13:01:13:212]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Information Services Branch'.
    MSI (s) (9C:48) [13:01:13:212]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
    MSI (s) (9C:48) [13:01:13:212]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'Humberside Police'.
    MSI (s) (9C:48) [13:01:13:212]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\WINDOWS\Installer\1fbd0.msi'.
    MSI (s) (9C:48) [13:01:13:212]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\WINDOWS\system32\CCM\Cache\HUM001A7.11.System\WhlClientSetup-All.msi'.
    MSI (s) (9C:48) [13:01:13:212]: Note: 1: 2205 2:  3: PatchPackage
    MSI (s) (9C:48) [13:01:13:212]: Machine policy value 'DisableRollback' is 0
    MSI (s) (9C:48) [13:01:13:212]: User policy value 'DisableRollback' is 0
    MSI (s) (9C:48) [13:01:13:212]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'.
    === Logging started: 10/05/2013  13:01:13 ===
    MSI (s) (9C:48) [13:01:13:244]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
    MSI (s) (9C:48) [13:01:13:244]: Doing action: INSTALL
    MSI (s) (9C:48) [13:01:13:244]: Note: 1: 2205 2:  3: ActionText
    MSI (s) (9C:48) [13:01:13:260]: Running ExecuteSequence
    MSI (s) (9C:48) [13:01:13:260]: Doing action: ValidateProductID
    MSI (s) (9C:48) [13:01:13:260]: Note: 1: 2205 2:  3: ActionText
    Action start 13:01:13: INSTALL.
    Action start 13:01:13: ValidateProductID.
    MSI (s) (9C:48) [13:01:13:260]: Doing action: CostInitialize
    MSI (s) (9C:48) [13:01:13:260]: Note: 1: 2205 2:  3: ActionText
    Action ended 13:01:13: ValidateProductID. Return value 1.
    MSI (s) (9C:48) [13:01:13:354]: Machine policy value 'MaxPatchCacheSize' is 10
    Action start 13:01:13: CostInitialize.
    MSI (s) (9C:48) [13:01:13:543]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'C:\'.
    MSI (s) (9C:48) [13:01:13:543]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.
    MSI (s) (9C:48) [13:01:13:575]: Note: 1: 2205 2:  3: Patch
    MSI (s) (9C:48) [13:01:13:575]: Note: 1: 2205 2:  3: PatchPackage
    MSI (s) (9C:48) [13:01:13:575]: Note: 1: 2205 2:  3: MsiPatchHeaders
    MSI (s) (9C:48) [13:01:13:575]: Note: 1: 2205 2:  3: __MsiPatchFileList
    MSI (s) (9C:48) [13:01:13:575]: Note: 1: 2205 2:  3: PatchPackage
    MSI (s) (9C:48) [13:01:13:575]: Note: 1: 2228 2:  3: PatchPackage 4: SELECT `DiskId`, `PatchId`, `LastSequence` FROM `Media`, `PatchPackage` WHERE `Media`.`DiskId`=`PatchPackage`.`Media_` ORDER BY `DiskId` 
    MSI (s) (9C:48) [13:01:13:575]: Doing action: FileCost
    MSI (s) (9C:48) [13:01:13:575]: Note: 1: 2205 2:  3: ActionText
    Action ended 13:01:13: CostInitialize. Return value 1.
    MSI (s) (9C:48) [13:01:13:590]: Note: 1: 2205 2:  3: MsiAssembly
    MSI (s) (9C:48) [13:01:13:606]: Note: 1: 2205 2:  3: Class
    MSI (s) (9C:48) [13:01:13:606]: Note: 1: 2205 2:  3: Extension
    MSI (s) (9C:48) [13:01:13:606]: Note: 1: 2205 2:  3: TypeLib
    Action start 13:01:13: FileCost.
    MSI (s) (9C:48) [13:01:13:606]: Doing action: CostFinalize
    MSI (s) (9C:48) [13:01:13:606]: Note: 1: 2205 2:  3: ActionText
    Action ended 13:01:13: FileCost. Return value 1.
    MSI (s) (9C:48) [13:01:13:606]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'.
    MSI (s) (9C:48) [13:01:13:606]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'.
    MSI (s) (9C:48) [13:01:13:606]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'.
    MSI (s) (9C:48) [13:01:13:606]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'.
    MSI (s) (9C:48) [13:01:13:606]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'.
    MSI (s) (9C:48) [13:01:13:606]: Note: 1: 2205 2:  3: Patch
    MSI (s) (9C:48) [13:01:13:606]: Note: 1: 2205 2:  3: Condition
    MSI (s) (9C:48) [13:01:13:606]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'C:\'.
    MSI (s) (9C:48) [13:01:13:606]: Target path resolution complete. Dumping Directory table...
    MSI (s) (9C:48) [13:01:13:606]: Note: target paths subject to change (via custom actions or browsing)
    MSI (s) (9C:48) [13:01:13:606]: Dir (target): Key: TARGETDIR , Object: C:\
    MSI (s) (9C:48) [13:01:13:606]: Dir (target): Key: WindowsFolder , Object: C:\WINDOWS\
    MSI (s) (9C:48) [13:01:13:606]: Dir (target): Key: TempFolder , Object: C:\WINDOWS\TEMP\
    MSI (s) (9C:48) [13:01:13:606]: PROPERTY CHANGE: Adding INSTALLLEVEL property. Its value is '1'.
    Action start 13:01:13: CostFinalize.
    MSI (s) (9C:48) [13:01:13:606]: Doing action: InstallValidate
    MSI (s) (9C:48) [13:01:13:606]: Note: 1: 2205 2:  3: ActionText
    Action ended 13:01:13: CostFinalize. Return value 1.
    MSI (s) (9C:48) [13:01:13:622]: Feature: ClientSetup; Installed: Absent;   Request: Null;   Action: Null
    MSI (s) (9C:48) [13:01:13:622]: Component: Dummy; Installed: Absent;   Request: Null;   Action: Null
    MSI (s) (9C:48) [13:01:13:622]: Component: __Dummy65; Installed: Null;   Request: Null;   Action: Null
    MSI (s) (9C:48) [13:01:13:622]: Note: 1: 2205 2:  3: BindImage
    MSI (s) (9C:48) [13:01:13:622]: Note: 1: 2205 2:  3: ProgId
    MSI (s) (9C:48) [13:01:13:622]: Note: 1: 2205 2:  3: PublishComponent
    MSI (s) (9C:48) [13:01:13:622]: Note: 1: 2205 2:  3: SelfReg
    MSI (s) (9C:48) [13:01:13:622]: Note: 1: 2205 2:  3: Extension
    MSI (s) (9C:48) [13:01:13:622]: Note: 1: 2205 2:  3: Font
    MSI (s) (9C:48) [13:01:13:622]: Note: 1: 2205 2:  3: Shortcut
    MSI (s) (9C:48) [13:01:13:622]: Note: 1: 2205 2:  3: Class
    Action start 13:01:13: InstallValidate.
    MSI (s) (9C:48) [13:01:13:622]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'.
    MSI (s) (9C:48) [13:01:13:622]: Note: 1: 2205 2:  3: BindImage
    MSI (s) (9C:48) [13:01:13:622]: Note: 1: 2205 2:  3: ProgId
    MSI (s) (9C:48) [13:01:13:622]: Note: 1: 2205 2:  3: PublishComponent
    MSI (s) (9C:48) [13:01:13:622]: Note: 1: 2205 2:  3: SelfReg
    MSI (s) (9C:48) [13:01:13:622]: Note: 1: 2205 2:  3: Extension
    MSI (s) (9C:48) [13:01:13:622]: Note: 1: 2205 2:  3: Font
    MSI (s) (9C:48) [13:01:13:622]: Note: 1: 2205 2:  3: Shortcut
    MSI (s) (9C:48) [13:01:13:622]: Note: 1: 2205 2:  3: Class
    MSI (s) (9C:48) [13:01:13:622]: Note: 1: 2727 2: 
    MSI (s) (9C:48) [13:01:13:827]: Note: 1: 2727 2: 
    MSI (s) (9C:48) [13:01:13:827]: PROPERTY CHANGE: Adding REMOVE property. Its value is 'ALL'.
    MSI (s) (9C:48) [13:01:13:827]: Doing action: InstallInitialize
    MSI (s) (9C:48) [13:01:13:827]: Note: 1: 2205 2:  3: ActionText
    Action ended 13:01:13: InstallValidate. Return value 1.
    MSI (s) (9C:48) [13:01:13:827]: Machine policy value 'AlwaysInstallElevated' is 0
    MSI (s) (9C:48) [13:01:13:827]: User policy value 'AlwaysInstallElevated' is 0
    MSI (s) (9C:48) [13:01:13:827]: BeginTransaction: Locking Server
    MSI (s) (9C:48) [13:01:13:827]: SRSetRestorePoint skipped for this transaction.
    MSI (s) (9C:48) [13:01:13:827]: Server not locked: locking for product {49008CD7-1730-412E-AFFF-9FAB65B457B1}
    Action start 13:01:13: InstallInitialize.
    MSI (s) (9C:48) [13:01:32:838]: Doing action: ProcessComponents
    MSI (s) (9C:48) [13:01:32:838]: Note: 1: 2205 2:  3: ActionText
    Action ended 13:01:32: InstallInitialize. Return value 1.
    Action start 13:01:32: ProcessComponents.
    MSI (s) (9C:48) [13:01:32:854]: Doing action: UnpublishFeatures
    MSI (s) (9C:48) [13:01:32:854]: Note: 1: 2205 2:  3: ActionText
    Action ended 13:01:32: ProcessComponents. Return value 1.
    Action start 13:01:32: UnpublishFeatures.
    MSI (s) (9C:48) [13:01:32:869]: Doing action: RemoveRegistryValues
    MSI (s) (9C:48) [13:01:32:869]: Note: 1: 2205 2:  3: ActionText
    Action ended 13:01:32: UnpublishFeatures. Return value 1.
    Action start 13:01:32: RemoveRegistryValues.
    MSI (s) (9C:48) [13:01:32:885]: Doing action: WriteRegistryValues
    MSI (s) (9C:48) [13:01:32:885]: Note: 1: 2205 2:  3: ActionText
    Action ended 13:01:32: RemoveRegistryValues. Return value 1.
    Action start 13:01:32: WriteRegistryValues.
    MSI (s) (9C:48) [13:01:32:901]: Doing action: RegisterUser
    MSI (s) (9C:48) [13:01:32:901]: Note: 1: 2205 2:  3: ActionText
    Action ended 13:01:32: WriteRegistryValues. Return value 1.
    Action start 13:01:32: RegisterUser.
    MSI (s) (9C:48) [13:01:32:901]: Doing action: ScheduleReboot
    MSI (s) (9C:48) [13:01:32:901]: Note: 1: 2205 2:  3: ActionText
    Action ended 13:01:32: RegisterUser. Return value 1.
    Action start 13:01:32: ScheduleReboot.
    MSI (s) (9C:48) [13:01:32:901]: Doing action: RegisterProduct
    MSI (s) (9C:48) [13:01:32:901]: Note: 1: 2205 2:  3: ActionText
    Action ended 13:01:32: ScheduleReboot. Return value 1.
    Action start 13:01:32: RegisterProduct.
    MSI (s) (9C:48) [13:01:32:901]: Doing action: PublishFeatures
    MSI (s) (9C:48) [13:01:32:901]: Note: 1: 2205 2:  3: ActionText
    Action ended 13:01:32: RegisterProduct. Return value 1.
    Action start 13:01:32: PublishFeatures.
    MSI (s) (9C:48) [13:01:32:917]: Doing action: PublishProduct
    MSI (s) (9C:48) [13:01:32:917]: Note: 1: 2205 2:  3: ActionText
    Action ended 13:01:32: PublishFeatures. Return value 1.
    MSI (s) (9C:48) [13:01:32:917]: Note: 1: 2205 2:  3: MsiPatchCertificate
    MSI (s) (9C:48) [13:01:32:917]: LUA patching is disabled: missing MsiPatchCertificate table
    MSI (s) (9C:48) [13:01:32:917]: Resolving source.
    MSI (s) (9C:48) [13:01:32:917]: Resolving source to launched-from source.
    MSI (s) (9C:48) [13:01:32:917]: Setting launched-from source as last-used.
    MSI (s) (9C:48) [13:01:32:917]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\WINDOWS\system32\CCM\Cache\HUM001A7.11.System\'.
    MSI (s) (9C:48) [13:01:32:917]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'C:\WINDOWS\system32\CCM\Cache\HUM001A7.11.System\'.
    MSI (s) (9C:48) [13:01:32:917]: PROPERTY CHANGE: Adding SourcedirProduct property. Its value is '{49008CD7-1730-412E-AFFF-9FAB65B457B1}'.
    MSI (s) (9C:48) [13:01:32:917]: SOURCEDIR ==> C:\WINDOWS\system32\CCM\Cache\HUM001A7.11.System\
    MSI (s) (9C:48) [13:01:32:917]: SOURCEDIR product ==> {49008CD7-1730-412E-AFFF-9FAB65B457B1}
    MSI (s) (9C:48) [13:01:32:917]: Determining source type
    MSI (s) (9C:48) [13:01:32:917]: Source type from package 'WhlClientSetup-All.msi': 2
    Action start 13:01:32: PublishProduct.
    MSI (s) (9C:48) [13:01:32:917]: Source path resolution complete. Dumping Directory table...
    MSI (s) (9C:48) [13:01:32:917]: Dir (source): Key: TARGETDIR , Object: C:\WINDOWS\system32\CCM\Cache\HUM001A7.11.System\ , LongSubPath:  , ShortSubPath:
    MSI (s) (9C:48) [13:01:32:917]: Dir (source): Key: WindowsFolder , Object: C:\WINDOWS\system32\CCM\Cache\HUM001A7.11.System\ , LongSubPath:  , ShortSubPath:
    MSI (s) (9C:48) [13:01:32:917]: Dir (source): Key: TempFolder , Object: C:\WINDOWS\system32\CCM\Cache\HUM001A7.11.System\ , LongSubPath:  , ShortSubPath:
    MSI (s) (9C:48) [13:01:32:917]: Note: 1: 2205 2:  3: ActionText
    MSI (s) (9C:48) [13:01:32:917]: Note: 1: 2205 2:  3: ActionText
    MSI (s) (9C:48) [13:01:32:917]: Note: 1: 2205 2:  3: ActionText
    MSI (s) (9C:48) [13:01:32:917]: Doing action: SetBinaryKey.ClientCab
    MSI (s) (9C:48) [13:01:32:917]: Note: 1: 2205 2:  3: ActionText
    Action ended 13:01:32: PublishProduct. Return value 1.
    MSI (s) (9C:48) [13:01:32:932]: PROPERTY CHANGE: Adding BinaryKey property. Its value is 'CilentCab'.
    Action start 13:01:32: SetBinaryKey.ClientCab.
    MSI (s) (9C:48) [13:01:32:932]: Doing action: SetExtractedFileName.ClientCab
    MSI (s) (9C:48) [13:01:32:932]: Note: 1: 2205 2:  3: ActionText
    Action ended 13:01:32: SetBinaryKey.ClientCab. Return value 1.
    MSI (s) (9C:48) [13:01:32:932]: PROPERTY CHANGE: Adding ExtractedFileName property. Its value is 'ClientSetup.cab'.
    Action start 13:01:32: SetExtractedFileName.ClientCab.
    MSI (s) (9C:48) [13:01:32:932]: Doing action: ExtractMsiBinary.ClientCab
    MSI (s) (9C:48) [13:01:32:932]: Note: 1: 2205 2:  3: ActionText
    Action ended 13:01:32: SetExtractedFileName.ClientCab. Return value 1.
    MSI (s) (9C:0C) [13:01:32:948]: Generating random cookie.
    MSI (s) (9C:0C) [13:01:32:964]: Created Custom Action Server with PID 3888 (0xF30).
    MSI (s) (9C:AC) [13:01:32:995]: Running as a service.
    MSI (s) (9C:AC) [13:01:32:995]: Hello, I'm your 32bit Elevated custom action server.
    Action start 13:01:32: ExtractMsiBinary.ClientCab.
    CA:   VBScript Msi Mode
    CA:   ExtractBinary("CilentCab", "C:\WINDOWS\TEMP\ClientSetup.cab")
    CA:   Opening "C:\WINDOWS\TEMP\ClientSetup.cab"
    CA:   Successfully opened "C:\WINDOWS\TEMP\ClientSetup.cab"
    CA:   Looking for the binary "CilentCab"
    CA:   Found the binary "CilentCab"
    CA:   Extracting the binary "CilentCab"
    CA:   Successfully created the file "C:\WINDOWS\TEMP\ClientSetup.cab"
    CA:   Binary "CilentCab" extracted!
    MSI (s) (9C:48) [13:01:33:562]: Doing action: SetBinaryKey.ExtractUtil
    MSI (s) (9C:48) [13:01:33:562]: Note: 1: 2205 2:  3: ActionText
    Action ended 13:01:33: ExtractMsiBinary.ClientCab. Return value 1.
    MSI (s) (9C:48) [13:01:33:562]: PROPERTY CHANGE: Modifying BinaryKey property. Its current value is 'CilentCab'. Its new value: 'ExtractUtil'.
    Action start 13:01:33: SetBinaryKey.ExtractUtil.
    MSI (s) (9C:48) [13:01:33:562]: Doing action: SetExtractedFileName.ExtractUtil
    MSI (s) (9C:48) [13:01:33:562]: Note: 1: 2205 2:  3: ActionText
    Action ended 13:01:33: SetBinaryKey.ExtractUtil. Return value 1.
    MSI (s) (9C:48) [13:01:33:562]: PROPERTY CHANGE: Modifying ExtractedFileName property. Its current value is 'ClientSetup.cab'. Its new value: 'extract.exe'.
    Action start 13:01:33: SetExtractedFileName.ExtractUtil.
    MSI (s) (9C:48) [13:01:33:562]: Doing action: ExtractMsiBinary.ExtractUtil
    MSI (s) (9C:48) [13:01:33:562]: Note: 1: 2205 2:  3: ActionText
    Action ended 13:01:33: SetExtractedFileName.ExtractUtil. Return value 1.
    Action start 13:01:33: ExtractMsiBinary.ExtractUtil.
    CA:   VBScript Msi Mode
    CA:   ExtractBinary("ExtractUtil", "C:\WINDOWS\TEMP\extract.exe")
    CA:   Opening "C:\WINDOWS\TEMP\extract.exe"
    CA:   Successfully opened "C:\WINDOWS\TEMP\extract.exe"
    CA:   Looking for the binary "ExtractUtil"
    CA:   Found the binary "ExtractUtil"
    CA:   Extracting the binary "ExtractUtil"
    CA:   Successfully created the file "C:\WINDOWS\TEMP\extract.exe"
    CA:   Binary "ExtractUtil" extracted!
    MSI (s) (9C:48) [13:01:33:704]: Doing action: SetExtractCommandLine
    MSI (s) (9C:48) [13:01:33:704]: Note: 1: 2205 2:  3: ActionText
    Action ended 13:01:33: ExtractMsiBinary.ExtractUtil. Return value 1.
    MSI (s) (9C:48) [13:01:33:704]: PROPERTY CHANGE: Adding CommandLine property. Its value is 'C:\WINDOWS\TEMP\extract.exe /Y /E /L C:\WINDOWS\TEMP\ClientSetup C:\WINDOWS\TEMP\ClientSetup.cab'.
    Action start 13:01:33: SetExtractCommandLine.
    MSI (s) (9C:48) [13:01:33:704]: Doing action: ExtractCab
    MSI (s) (9C:48) [13:01:33:704]: Note: 1: 2205 2:  3: ActionText
    Action ended 13:01:33: SetExtractCommandLine. Return value 1.
    Action start 13:01:33: ExtractCab.
    CA:   VBScript Msi Mode
    CA:   Running: C:\WINDOWS\TEMP\extract.exe /Y /E /L C:\WINDOWS\TEMP\ClientSetup C:\WINDOWS\TEMP\ClientSetup.cab
    CA:   Command successfully completed.
    MSI (s) (9C:48) [13:01:35:689]: Doing action: CleanUp
    MSI (s) (9C:48) [13:01:35:689]: Note: 1: 2205 2:  3: ActionText
    Action ended 13:01:35: ExtractCab. Return value 1.
    Action start 13:01:35: CleanUp.
    CA:   VBScript Msi Mode
    CA:   Successfully deleted the file "C:\WINDOWS\TEMP\ClientSetup.cab"
    CA:   Successfully deleted the file "C:\WINDOWS\TEMP\extract.exe"
    MSI (s) (9C:48) [13:01:35:830]: Skipping action: GetUninstallCommand (condition is false)
    MSI (s) (9C:48) [13:01:35:830]: Skipping action: RunSilentUninstall (condition is false)
    MSI (s) (9C:48) [13:01:35:830]: Skipping action: PostSilentUninstall (condition is false)
    MSI (s) (9C:48) [13:01:35:830]: Skipping action: RunUninstall (condition is false)
    MSI (s) (9C:48) [13:01:35:830]: Skipping action: RunSetup (condition is false)
    MSI (s) (9C:48) [13:01:35:830]: Doing action: RunSilentSetup
    MSI (s) (9C:48) [13:01:35:830]: Note: 1: 2205 2:  3: ActionText
    Action ended 13:01:35: CleanUp. Return value 1.
    Action start 13:01:35: RunSilentSetup.
    MSI (s) (9C:48) [13:01:37:736]: Doing action: PostSilentSetup
    MSI (s) (9C:48) [13:01:37:736]: Note: 1: 2205 2:  3: ActionText
    Action ended 13:01:37: RunSilentSetup. Return value 1.
    Action start 13:01:37: PostSilentSetup.
    MSI (s) (9C:48) [13:01:37:736]: Doing action: InstallFinalize
    MSI (s) (9C:48) [13:01:37:736]: Note: 1: 2205 2:  3: ActionText
    Action ended 13:01:37: PostSilentSetup. Return value 1.
    MSI (s) (9C:48) [13:01:37:736]: Running Script: C:\WINDOWS\Installer\MSI1.tmp
    MSI (s) (9C:48) [13:01:37:736]: PROPERTY CHANGE: Adding UpdateStarted property. Its value is '1'.
    MSI (s) (9C:48) [13:01:37:736]: Machine policy value 'DisableRollback' is 0
    MSI (s) (9C:48) [13:01:37:799]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (9C:48) [13:01:37:799]: Executing op: Header(Signature=1397708873,Version=301,Timestamp=1118464049,LangId=1033,Platform=0,ScriptType=1,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
    Action start 13:01:37: InstallFinalize.
    MSI (s) (9C:48) [13:01:37:815]: Executing op: ProductInfo(ProductKey={49008CD7-1730-412E-AFFF-9FAB65B457B1},ProductName=Forefront UAG Client Components Setup,PackageName=WhlClientSetup-All.msi,Language=1033,Version=67108864,Assignment=1,ObsoleteArg=0,,,PackageCode={66078E85-3687-4A88-ADBE-EDCE495FF93D},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0)
    MSI (s) (9C:48) [13:01:37:862]: Executing op: DialogInfo(Type=0,Argument=1033)
    MSI (s) (9C:48) [13:01:37:862]: Executing op: DialogInfo(Type=1,Argument=Forefront UAG Client Components Setup)
    MSI (s) (9C:48) [13:01:37:862]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])
    MSI (s) (9C:48) [13:01:37:862]: Executing op: SetBaseline(Baseline=0,)
    MSI (s) (9C:48) [13:01:37:862]: Executing op: SetBaseline(Baseline=1,)
    MSI (s) (9C:48) [13:01:37:862]: Executing op: ActionStart(Name=PublishProduct,Description=Publishing product information,)
    MSI (s) (9C:48) [13:01:37:862]: Executing op: CleanupConfigData()
    MSI (s) (9C:48) [13:01:37:862]: Executing op: RegisterPatchOrder(Continue=0,SequenceType=1,Remove=0)
    MSI (s) (9C:48) [13:01:37:862]: Note: 1: 1402 2: UNKNOWN\Products\7DC800940371E214FAFFF9BA564B751B\Patches 3: 2
    MSI (s) (9C:48) [13:01:37:862]: Executing op: ActionStart(Name=PostSilentSetup,,)
    MSI (s) (9C:48) [13:01:37:878]: Executing op: CustomActionSchedule(Action=PostSilentSetup,ActionType=1030,Source=
    'Install/Ininstall mode definition bits
    '#define INSTALL_MODE_SHOW_UI            0x00000001    
    '#define INSTALL_MODE_FORCE_REBOOT       0x00000002    
    '#define INSTALL_MODE_SUPRESS_REBOOT     0x00000004

    const HKEY_LOCAL_MACHINE = &H80000002
    strComputer = "."

    on error resume next

    Set oReg=GetObject("winmgmts:{impersonationLevel=impersonate}!\\" & strComputer & "\root\default:StdRegProv")
    strKeyPath = "SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Microsoft Forefront UAG endpoint components 3.1.0"
    strValueName = "UninstallString"

    'Get uninstall command from the registry
    oReg.GetStringValue HKEY_LOCAL_MACHINE,strKeyPath,strValueName,strValue

    'if the registry value exists change the command to perform silent uninstall
    If len(strValue)>0 Then
        lastBlankPos = InStrRev(strValue, " ")
        If Session.Property("UILevel") > 2 Then
      ' show UI
         strUninstallCommand = strValue
        ElseIf Session.Property("REBOOT") = "SUPPRESS" OR Session.P
    MSI (s) (9C:48) [13:01:38:618]: User policy value 'DisableRollback' is 0
    MSI (s) (9C:48) [13:01:38:618]: Machine policy value 'DisableRollback' is 0
    Action ended 13:01:38: InstallFinalize. Return value 3.
    MSI (s) (9C:48) [13:01:38:618]: Executing op: Header(Signature=1397708873,Version=301,Timestamp=1118464051,LangId=1033,Platform=0,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
    MSI (s) (9C:48) [13:01:38:618]: Executing op: DialogInfo(Type=0,Argument=1033)
    MSI (s) (9C:48) [13:01:38:618]: Executing op: DialogInfo(Type=1,Argument=Forefront UAG Client Components Setup)
    MSI (s) (9C:48) [13:01:38:618]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])
    MSI (s) (9C:48) [13:01:38:618]: Executing op: ActionStart(Name=PostSilentSetup,,)
    MSI (s) (9C:48) [13:01:38:618]: Executing op: ProductInfo(ProductKey={49008CD7-1730-412E-AFFF-9FAB65B457B1},ProductName=Forefront UAG Client Components Setup,PackageName=WhlClientSetup-All.msi,Language=1033,Version=67108864,Assignment=1,ObsoleteArg=0,,,PackageCode={66078E85-3687-4A88-ADBE-EDCE495FF93D},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0)
    MSI (s) (9C:48) [13:01:38:618]: Executing op: ActionStart(Name=PublishProduct,Description=Publishing product information,)
    MSI (s) (9C:48) [13:01:38:618]: Executing op: RegOpenKey(Root=-2147483646,Key=Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\7DC800940371E214FAFFF9BA564B751B\Patches,,BinaryType=0)
    MSI (s) (9C:48) [13:01:38:618]: Executing op: RegRemoveValue(Name=AllPatches,,)
    MSI (s) (9C:48) [13:01:38:618]: Executing op: RegRemoveKey()
    MSI (s) (9C:48) [13:01:38:634]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\7DC800940371E214FAFFF9BA564B751B\Patches 3: 2
    MSI (s) (9C:48) [13:01:38:634]: Executing op: RegOpenKey(Root=-2147483646,Key=Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\7DC800940371E214FAFFF9BA564B751B\Patches,,BinaryType=0)
    MSI (s) (9C:48) [13:01:38:634]: Executing op: RegRemoveKey()
    MSI (s) (9C:48) [13:01:38:634]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\7DC800940371E214FAFFF9BA564B751B\Patches 3: 2
    MSI (s) (9C:48) [13:01:38:634]: Executing op: RegOpenKey(Root=-2147483646,Key=Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\7DC800940371E214FAFFF9BA564B751B\Patches,SecurityDescriptor=BinaryData,BinaryType=0)
    MSI (s) (9C:48) [13:01:38:634]: Executing op: RegAddValue(Name=AllPatches,,)
    MSI (s) (9C:48) [13:01:38:634]: Executing op: RegOpenKey(Root=-2147483646,Key=Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\7DC800940371E214FAFFF9BA564B751B\Patches,,BinaryType=-1)
    MSI (s) (9C:48) [13:01:38:634]: Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=0)
    MSI (s) (9C:48) [13:01:38:634]: Error in rollback skipped. Return: 5
    MSI (s) (9C:48) [13:01:38:634]: No System Restore sequence number for this installation.
    MSI (s) (9C:48) [13:01:38:634]: Unlocking Server
    MSI (s) (9C:48) [13:01:38:634]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'.
    Action ended 13:01:38: INSTALL. Return value 3.
    Property(S): TARGETDIR = C:\
    Property(S): BinaryKey = ExtractUtil
    Property(S): ExtractedFileName = extract.exe
    Property(S): CommandLine = C:\WINDOWS\TEMP\extract.exe /Y /E /L C:\WINDOWS\TEMP\ClientSetup C:\WINDOWS\TEMP\ClientSetup.cab
    Property(S): TempFolder = C:\WINDOWS\TEMP\
    Property(S): SourceDir = C:\WINDOWS\system32\CCM\Cache\HUM001A7.11.System\
    Property(S): Manufacturer = Microsoft Corporation
    Property(S): ProductCode = {49008CD7-1730-412E-AFFF-9FAB65B457B1}
    Property(S): ProductLanguage = 1033
    Property(S): ProductName = Forefront UAG Client Components Setup
    Property(S): ProductVersion = 4.0.0
    Property(S): UpgradeCode = {BC36E0F9-A3FB-4278-B5D6-55287340655E}
    Property(S): PackageCode = {66078E85-3687-4A88-ADBE-EDCE495FF93D}
    Property(S): ProductState = -1
    Property(S): PackagecodeChanging = 1
    Property(S): ALLUSERS = 1
    Property(S): VersionDatabase = 200
    Property(S): REBOOT = Force
    Property(S): CURRENTDIRECTORY = C:\WINDOWS\system32\CCM\Cache\HUM001A7.11.System
    Property(S): CLIENTUILEVEL = 3
    Property(S): CLIENTPROCESSID = 2832
    Property(S): VersionMsi = 3.01
    Property(S): VersionNT = 501
    Property(S): WindowsBuild = 2600
    Property(S): ServicePackLevel = 3
    Property(S): ServicePackLevelMinor = 0
    Property(S): MsiNTProductType = 1
    Property(S): WindowsFolder = C:\WINDOWS\
    Property(S): WindowsVolume = C:\
    Property(S): SystemFolder = C:\WINDOWS\system32\
    Property(S): System16Folder = C:\WINDOWS\system\
    Property(S): RemoteAdminTS = 1
    Property(S): ProgramFilesFolder = C:\Program Files\
    Property(S): CommonFilesFolder = C:\Program Files\Common Files\
    Property(S): AppDataFolder = C:\WINDOWS\system32\config\systemprofile\Application Data\
    Property(S): FavoritesFolder = C:\WINDOWS\system32\config\systemprofile\Favorites\
    Property(S): NetHoodFolder = C:\WINDOWS\system32\config\systemprofile\NetHood\
    Property(S): PersonalFolder = C:\WINDOWS\system32\config\systemprofile\My Documents\
    Property(S): PrintHoodFolder = C:\WINDOWS\system32\config\systemprofile\PrintHood\
    Property(S): RecentFolder = C:\WINDOWS\system32\config\systemprofile\Recent\
    Property(S): SendToFolder = C:\WINDOWS\system32\config\systemprofile\SendTo\
    Property(S): TemplateFolder = C:\Documents and Settings\All Users\Templates\
    Property(S): CommonAppDataFolder = C:\Documents and Settings\All Users\Application Data\
    Property(S): LocalAppDataFolder = C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\
    Property(S): MyPicturesFolder = C:\WINDOWS\system32\config\systemprofile\My Documents\My Pictures\
    Property(S): AdminToolsFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools\
    Property(S): StartupFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
    Property(S): ProgramMenuFolder = C:\Documents and Settings\All Users\Start Menu\Programs\
    Property(S): StartMenuFolder = C:\Documents and Settings\All Users\Start Menu\
    Property(S): DesktopFolder = C:\Documents and Settings\All Users\Desktop\
    Property(S): FontsFolder = C:\WINDOWS\Fonts\
    Property(S): GPTSupport = 1
    Property(S): OLEAdvtSupport = 1
    Property(S): ShellAdvtSupport = 1
    Property(S): Intel = 16
    Property(S): PhysicalMemory = 1789
    Property(S): VirtualMemory = 3027
    Property(S): AdminUser = 1
    Property(S): LogonUser = SYSTEM
    Property(S): UserSID = S-1-5-18
    Property(S): UserLanguageID = 2057
    Property(S): ComputerName = B8K8B
    Property(S): SystemLanguageID = 2057
    Property(S): ScreenX = 1024
    Property(S): ScreenY = 768
    Property(S): CaptionHeight = 26
    Property(S): BorderTop = 1
    Property(S): BorderSide = 1
    Property(S): TextHeight = 16
    Property(S): ColorBits = 32
    Property(S): TTCSupport = 1
    Property(S): Time = 13:01:38
    Property(S): Date = 10/05/2013
    Property(S): MsiNetAssemblySupport = 2.0.50727.3053
    Property(S): MsiWin32AssemblySupport = 5.1.2600.5512
    Property(S): RedirectedDllSupport = 2
    Property(S): Privileged = 1
    Property(S): USERNAME = Information Services Branch
    Property(S): COMPANYNAME = Humberside Police
    Property(S): DATABASE = C:\WINDOWS\Installer\1fbd0.msi
    Property(S): OriginalDatabase = C:\WINDOWS\system32\CCM\Cache\HUM001A7.11.System\WhlClientSetup-All.msi
    Property(S): UILevel = 2
    Property(S): ACTION = INSTALL
    Property(S): ROOTDRIVE = C:\
    Property(S): CostingComplete = 1
    Property(S): OutOfDiskSpace = 0
    Property(S): OutOfNoRbDiskSpace = 0
    Property(S): PrimaryVolumeSpaceAvailable = 0
    Property(S): PrimaryVolumeSpaceRequired = 0
    Property(S): PrimaryVolumeSpaceRemaining = 0
    Property(S): INSTALLLEVEL = 1
    Property(S): REMOVE = ALL
    Property(S): SOURCEDIR = C:\WINDOWS\system32\CCM\Cache\HUM001A7.11.System\
    Property(S): SourcedirProduct = {49008CD7-1730-412E-AFFF-9FAB65B457B1}
    MSI (s) (9C:48) [13:01:38:666]: Note: 1: 1708
    MSI (s) (9C:48) [13:01:38:666]: Note: 1: 2205 2:  3: Error
    MSI (s) (9C:48) [13:01:38:666]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708
    MSI (s) (9C:48) [13:01:38:697]: Note: 1: 2205 2:  3: Error
    MSI (s) (9C:48) [13:01:38:697]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
    MSI (s) (9C:48) [13:01:38:697]: Product: Forefront UAG Client Components Setup -- Installation failed.

    MSI (s) (9C:48) [13:01:38:760]: Cleaning up uninstalled install packages, if any exist
    MSI (s) (9C:48) [13:01:38:760]: MainEngineThread is returning 1603
    MSI (s) (9C:B4) [13:01:38:870]: Destroying RemoteAPI object.
    MSI (s) (9C:0C) [13:01:38:870]: Custom Action Manager thread ending.
    === Logging stopped: 10/05/2013  13:01:38 ===
    MSI (c) (10:18) [13:01:38:870]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (10:18) [13:01:38:870]: MainEngineThread is returning 1603
    === Verbose logging stopped: 10/05/2013  13:01:38 ===

    Has anyone else come across a similiar problem, or can shed any light on it for me?

    Regards

    Steve

    Friday, May 10, 2013 12:22 PM

All replies

  • If there was a previous version of the UAG client was on the machine this may work for you.

    Try to uninstall the old version, if that doesn't work you will have to do it manually.

    Go into the registry, delete HKEY_LOCAL_MACHINE\SOFTWARE\WhaleCom

    Then search the registry for anything named whlmgr and delete those keys.


    Jon

    Friday, May 10, 2013 2:50 PM
  • Hi Steve,

    We're getting the same error in the MSI Log file as you reported, did you managed to resolve the issue?

    thanks,

    Ian

    Tuesday, July 09, 2013 3:57 PM