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Cant login to my Windows Azure account.

    Question

  • I recently tried logging in to my Azure account but I was faced with a "Verify Your Account" page.

    What happened? The ERROR is - NOTRISKVERIFIED. What can i do? 

    Also, my free subscription was removed from my account, and i dont know the reason why.
    • Edited by Scourge077 Tuesday, December 03, 2013 7:19 AM
    Tuesday, December 03, 2013 7:17 AM

All replies

  • See if this helps.

    or

    Please contact support team by creating a support ticket at http://www.windowsazure.com/en-us/support/contact/

     

    Or if that doesn't work because you don't have an active subscription you will need to contact general customer support to have them create a support ticket for you. http://support.microsoft.com/gp/customer-service-phone-numbers?wa=wsignin1.0


    This posting is provided AS IS, with no warranties, and confers no rights.

    • Proposed as answer by Pradeep M G Tuesday, December 03, 2013 8:19 AM
    Tuesday, December 03, 2013 8:19 AM
  • Had already contacted with general support , and they said what they CANNOT create ticket for me. How. I. Can. Solve. This. Shit. Problem. I cant use my personal information again to register new account. I cant log to this Windows Azure account. Both of your support systems passing me round.  Its really annoying. What should i do next, so? You cancelled my free subscription and i cant create ticket.
    Tuesday, December 03, 2013 3:06 PM
  • Hi,

    We apologize for the inconvenience that caused by this encountered issue, could you please send an email to me: dxu at microsoft.com with kindly providing your Live ID? We will provide help via emails.

    Best Regards,

    Ming Xu


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    Friday, December 06, 2013 6:08 AM