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Endless Loop after installing windows update agent of August of 2012

    Question

  • I'm working on updating my servers for my monthly maintenance window. A new windows update agent is out there and has to be installed in order to get new updates. So, I install the update and now I'm getting an endless loop on the update.microsoft.com screen. It flips from the "Checking if your computer has the latest version of Windows updating software for use with the website...", then to the "Checking for the latest version of Windows updating software..." then back and forth and back and forth and eventually times out to the "The website has encountered a problem and cannot display the page you are trying to view." screen.

    The os is windows 2003

    In fact it doesnt matter if it is windows 2003 or windows 2003 enterprise, 32 or 64bit.

    If anyone can assist, it would be most appreciative.

    • Edited by HectorBTS Wednesday, August 15, 2012 2:43 PM
    Wednesday, August 15, 2012 2:42 PM

Answers

  • I have the same issue on just about every server (Windows 2003 R2 x64 server).  Here's my solution:

    Close the looping IE (I have IE7)

    Open IE and then go to Tools, Windows Update.  It will then prompt to install Microsoft Update (twice!).  Then, all is well.  I hope this works for you.

    -Mike


    Thursday, August 16, 2012 6:47 PM

All replies

  • I'm in the same exact boat as you.  Let me know if you find a fix please.  I'm going to try rebooting the 2003 server in 90 min.  Hope that does something.
    Wednesday, August 15, 2012 8:56 PM
  • Same here.

    "If at first you don't succeed, get a bigger hammer."

    Wednesday, August 15, 2012 11:26 PM
  • I'm having same problem with Windows XP Professional 32-bit on multiple machines. An excerpt of the windowsupdate.log is below. It looks like the digitial signature isn't trusted on one file and it can't download another.

    08-20-12 Update: I was able to resolve this issue on my machines by going to the Automatic Updates tab on the System control panel applet and clicking the "Windows Update Web Site" link. Doing so started Internet Explorer (IE7) which prompted for an Update Agent update. After updating the agent, some machines required rebooting and others didn't. The machines now manually scan for updates as usual.

    2012-08-15    20:32:00:076     804    be8    Misc    ===========  Logging initialized (build: 7.6.7600.256, tz: -0400)  ===========
    2012-08-15    20:32:00:076     804    be8    Misc      = Process: C:\Program Files\Internet Explorer\iexplore.exe
    2012-08-15    20:32:00:076     804    be8    Misc      = Module: C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wuapi.dll\7.6.7600.256\wuapi.dll
    2012-08-15    20:32:00:076     804    be8    COMAPI    -----------  COMAPI: IUpdateServiceManager::AddService  -----------
    2012-08-15    20:32:00:076     804    be8    COMAPI      - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d}
    2012-08-15    20:32:00:076     804    be8    COMAPI      - AuthorizationCabPath = C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
    2012-08-15    20:32:00:091    1168    69c    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
    2012-08-15    20:32:00:107    1168    69c    Misc     Microsoft signed: Yes
    2012-08-15    20:32:00:107    1168    69c    Misc    WARNING: Digital Signatures on file C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab are not trusted: Error 0x800b0001
    2012-08-15    20:32:00:107     804    be8    COMAPI      - Added service, URL = http://update.microsoft.com/microsoftupdate/
    2012-08-15    20:32:00:107     804    be8    COMAPI    -----------  COMAPI: IUpdateServiceManager::RegisterServiceWithAU  -----------
    2012-08-15    20:32:00:107     804    be8    COMAPI      - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d}
    2012-08-15    20:32:00:216     804    be8    Misc    ===========  Logging initialized (build: 7.4.7600.226, tz: -0400)  ===========
    2012-08-15    20:32:00:216     804    be8    Misc      = Process: C:\Program Files\Internet Explorer\iexplore.exe
    2012-08-15    20:32:00:216     804    be8    Misc      = Module: C:\WINDOWS\system32\muweb.dll
    2012-08-15    20:32:00:216     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2012-08-15    20:32:00:435     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:01:685     804    be8    Misc    WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab: error 0x80190194
    2012-08-15    20:32:01:685     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2012-08-15    20:32:01:685     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:04:451     804    be8    Misc    WARNING: DownloadFileInternal failed for http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab: error 0x80190194
    2012-08-15    20:32:04:451     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2012-08-15    20:32:04:466     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:04:654     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2012-08-15    20:32:04:654     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:04:685     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    2012-08-15    20:32:04:701     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:04:873     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    2012-08-15    20:32:04:888     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:05:435     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
    2012-08-15    20:32:07:435     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:07:435     804    be8    Setup    ***********  Setup: Checking whether self-update is required  ***********
    2012-08-15    20:32:07:435     804    be8    Setup      * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
    2012-08-15    20:32:07:451     804    be8    Setup    FATAL: Update required for C:\WINDOWS\system32\wuweb.dll: target version = 7.4.7600.226, required version = 7.6.7600.256
    2012-08-15    20:32:07:451     804    be8    Setup      * IsUpdateRequired = Yes
    2012-08-15    20:32:08:435     804    be8    Misc    ===========  Logging initialized (build: 7.4.7600.226, tz: -0400)  ===========
    2012-08-15    20:32:08:435     804    be8    Misc      = Process: C:\Program Files\Internet Explorer\iexplore.exe
    2012-08-15    20:32:08:435     804    be8    Misc      = Module: C:\WINDOWS\system32\wuweb.dll
    2012-08-15    20:32:08:435     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2012-08-15    20:32:08:435     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:09:748     804    be8    Misc    WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab: error 0x80190194
    2012-08-15    20:32:09:748     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2012-08-15    20:32:09:763     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:12:810     804    be8    Misc    WARNING: DownloadFileInternal failed for http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab: error 0x80190194
    2012-08-15    20:32:12:810     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2012-08-15    20:32:12:810     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:12:982     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2012-08-15    20:32:12:982     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:12:998     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    2012-08-15    20:32:13:013     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:13:169     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    2012-08-15    20:32:13:185     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:13:279     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
    2012-08-15    20:32:13:294     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:13:310     804    be8    Setup    ***********  Setup: Checking whether self-update is required  ***********
    2012-08-15    20:32:13:310     804    be8    Setup      * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
    2012-08-15    20:32:13:341     804    be8    Setup    Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
    2012-08-15    20:32:13:341     804    be8    Setup    Update NOT required for C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wuapi.dll\7.6.7600.256\wuapi.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
    2012-08-15    20:32:13:373     804    be8    Setup    Update NOT required for C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wuapi.dll\7.6.7600.256\wuapi.dll.mui: target version = 7.6.7600.256, required version = 7.6.7600.256
    2012-08-15    20:32:13:373     804    be8    Setup    Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 7.6.7600.256, required version = 7.6.7600.256
    2012-08-15    20:32:13:451     804    be8    Setup    Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.6.7600.256, required version = 7.6.7600.256
    2012-08-15    20:32:13:529     804    be8    Setup    Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.6.7600.256, required version = 7.6.7600.256
    2012-08-15    20:32:13:591     804    be8    Setup    Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
    2012-08-15    20:32:13:669     804    be8    Setup    Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.6.7600.256, required version = 7.6.7600.256
    2012-08-15    20:32:13:873     804    be8    Setup    Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
    2012-08-15    20:32:13:888     804    be8    Setup    Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.6.7600.256, required version = 7.6.7600.256
    2012-08-15    20:32:13:888     804    be8    Setup    Update NOT required for C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wups.dll\7.6.7600.256\wups.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
    2012-08-15    20:32:13:888     804    be8    Setup    Update NOT required for C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wups2.dll\7.6.7600.256\wups2.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
    2012-08-15    20:32:13:888     804    be8    Setup      * IsUpdateRequired = No
    2012-08-15    20:32:15:544     804    be8    COMAPI    -----------  COMAPI: IUpdateServiceManager::AddService  -----------
    2012-08-15    20:32:15:544     804    be8    COMAPI      - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d}
    2012-08-15    20:32:15:544     804    be8    COMAPI      - AuthorizationCabPath = C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
    2012-08-15    20:32:15:560    1168    69c    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
    2012-08-15    20:32:15:576    1168    69c    Misc     Microsoft signed: Yes
    2012-08-15    20:32:15:576    1168    69c    Misc    WARNING: Digital Signatures on file C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab are not trusted: Error 0x800b0001
    2012-08-15    20:32:15:576     804    be8    COMAPI      - Added service, URL = http://update.microsoft.com/microsoftupdate/
    2012-08-15    20:32:15:576     804    be8    COMAPI    -----------  COMAPI: IUpdateServiceManager::RegisterServiceWithAU  -----------
    2012-08-15    20:32:15:576     804    be8    COMAPI      - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d}
    2012-08-15    20:32:15:591     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2012-08-15    20:32:15:607     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:16:998     804    be8    Misc    WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab: error 0x80190194
    2012-08-15    20:32:16:998     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2012-08-15    20:32:17:013     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:19:685     804    be8    Misc    WARNING: DownloadFileInternal failed for http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab: error 0x80190194
    2012-08-15    20:32:19:685     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2012-08-15    20:32:19:685     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:19:857     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2012-08-15    20:32:19:857     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:19:873     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    2012-08-15    20:32:19:888     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:20:044     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    2012-08-15    20:32:20:044     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:20:263     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
    2012-08-15    20:32:20:279     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:20:294     804    be8    Setup    ***********  Setup: Checking whether self-update is required  ***********
    2012-08-15    20:32:20:294     804    be8    Setup      * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
    2012-08-15    20:32:20:294     804    be8    Setup    FATAL: Update required for C:\WINDOWS\system32\wuweb.dll: target version = 7.4.7600.226, required version = 7.6.7600.256
    2012-08-15    20:32:20:294     804    be8    Setup      * IsUpdateRequired = Yes
    2012-08-15    20:32:21:404     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2012-08-15    20:32:21:419     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:22:748     804    be8    Misc    WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab: error 0x80190194
    2012-08-15    20:32:22:748     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2012-08-15    20:32:22:748     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:25:404     804    be8    Misc    WARNING: DownloadFileInternal failed for http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab: error 0x80190194
    2012-08-15    20:32:25:404     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2012-08-15    20:32:25:419     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:25:576     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2012-08-15    20:32:25:591     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:25:591     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    2012-08-15    20:32:25:607     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:25:763     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    2012-08-15    20:32:25:779     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:25:982     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
    2012-08-15    20:32:25:998     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:26:013     804    be8    Setup    ***********  Setup: Checking whether self-update is required  ***********
    2012-08-15    20:32:26:013     804    be8    Setup      * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
    2012-08-15    20:32:26:013     804    be8    Setup    Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
    2012-08-15    20:32:26:013     804    be8    Setup    Update NOT required for C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wuapi.dll\7.6.7600.256\wuapi.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
    2012-08-15    20:32:26:013     804    be8    Setup    Update NOT required for C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wuapi.dll\7.6.7600.256\wuapi.dll.mui: target version = 7.6.7600.256, required version = 7.6.7600.256
    2012-08-15    20:32:26:013     804    be8    Setup    Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 7.6.7600.256, required version = 7.6.7600.256
    2012-08-15    20:32:26:013     804    be8    Setup    Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.6.7600.256, required version = 7.6.7600.256
    2012-08-15    20:32:26:013     804    be8    Setup    Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.6.7600.256, required version = 7.6.7600.256
    2012-08-15    20:32:26:013     804    be8    Setup    Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
    2012-08-15    20:32:26:013     804    be8    Setup    Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.6.7600.256, required version = 7.6.7600.256
    2012-08-15    20:32:26:013     804    be8    Setup    Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
    2012-08-15    20:32:26:029     804    be8    Setup    Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.6.7600.256, required version = 7.6.7600.256
    2012-08-15    20:32:26:029     804    be8    Setup    Update NOT required for C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wups.dll\7.6.7600.256\wups.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
    2012-08-15    20:32:26:029     804    be8    Setup    Update NOT required for C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wups2.dll\7.6.7600.256\wups2.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
    2012-08-15    20:32:26:029     804    be8    Setup      * IsUpdateRequired = No
    2012-08-15    20:32:28:232     804    be8    COMAPI    -----------  COMAPI: IUpdateServiceManager::AddService  -----------
    2012-08-15    20:32:28:232     804    be8    COMAPI      - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d}
    2012-08-15    20:32:28:232     804    be8    COMAPI      - AuthorizationCabPath = C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
    2012-08-15    20:32:28:248    1168    854    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
    2012-08-15    20:32:28:263    1168    854    Misc     Microsoft signed: Yes
    2012-08-15    20:32:28:263    1168    854    Misc    WARNING: Digital Signatures on file C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab are not trusted: Error 0x800b0001
    2012-08-15    20:32:28:263     804    be8    COMAPI      - Added service, URL = http://update.microsoft.com/microsoftupdate/
    2012-08-15    20:32:28:263     804    be8    COMAPI    -----------  COMAPI: IUpdateServiceManager::RegisterServiceWithAU  -----------
    2012-08-15    20:32:28:263     804    be8    COMAPI      - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d}
    2012-08-15    20:32:28:279     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2012-08-15    20:32:28:294     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:29:560     804    be8    Misc    WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab: error 0x80190194
    2012-08-15    20:32:29:560     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2012-08-15    20:32:29:560     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:32:591     804    be8    Misc    WARNING: DownloadFileInternal failed for http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab: error 0x80190194
    2012-08-15    20:32:32:591     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2012-08-15    20:32:32:607     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:32:779     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2012-08-15    20:32:32:794     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:32:810     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    2012-08-15    20:32:32:826     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:32:982     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    2012-08-15    20:32:32:998     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:33:216     804    be8    Misc    Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
    2012-08-15    20:32:33:232     804    be8    Misc     Microsoft signed: Yes
    2012-08-15    20:32:33:232     804    be8    Setup    ***********  Setup: Checking whether self-update is required  ***********
    2012-08-15    20:32:33:232     804    be8    Setup      * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
    2012-08-15    20:32:33:248     804    be8    Setup    FATAL: Update required for C:\WINDOWS\system32\wuweb.dll: target version = 7.4.7600.226, required version = 7.6.7600.256
    2012-08-15    20:32:33:248     804    be8    Setup      * IsUpdateRequired = Yes



    • Edited by Scleros Monday, August 20, 2012 4:38 AM
    Thursday, August 16, 2012 12:43 AM
  • Hello,

    please see the last answer in http://social.technet.microsoft.com/Forums/en/winservergen/thread/6e8d5ffd-045f-4184-98a0-b79109361ded

    If you still see the update please stop automatic update service and delete the c:\windows\Softwaredistribution folder and start the service again.


    Best regards

    Meinolf Weber
    MVP, MCP, MCTS
    Microsoft MVP - Directory Services
    My Blog: http://msmvps.com/blogs/mweber/

    Disclaimer: This posting is provided AS IS with no warranties or guarantees and confers no rights.

    Thursday, August 16, 2012 8:21 AM
  • Meinolf, Hi,

    That thread, the KB, and the resolution suggested in the thread are specific to Windows 7/Server 2008 R2.

    These posts are about Windows XP/Server 2003 and describe a different problem. Multiple reports (including this one), beginning about August 7th.

    Here:
    http://social.technet.microsoft.com/Forums/en-US/winservergen/thread/746fd7a8-8f2b-454d-872f-8679a8932933

    Here:
    http://social.technet.microsoft.com/Forums/en/itproxpsp/thread/1ec9e0d5-131e-4c61-983f-699df7f62003

    Here:
    http://social.technet.microsoft.com/Forums/en/itproxpsp/thread/76e009d4-8aba-41b7-81b1-7893cbd4268c

    Somebody has suggested a workaround by going to the French version of Windows Update, after which the EN-US version will apparently run okay. But it would be nice to see the problem fixed!

    http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=fr

    Thursday, August 16, 2012 9:48 AM
  • Using the French website one time (http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=fr) as you mentioned does fix the issue, so I assume this is something that needs to be fixed on the US English site by MS.
    Thursday, August 16, 2012 1:25 PM
  • I have the same issue on just about every server (Windows 2003 R2 x64 server).  Here's my solution:

    Close the looping IE (I have IE7)

    Open IE and then go to Tools, Windows Update.  It will then prompt to install Microsoft Update (twice!).  Then, all is well.  I hope this works for you.

    -Mike


    Thursday, August 16, 2012 6:47 PM
  • Thanks mikefraser that work for me!
    Sunday, August 19, 2012 5:16 AM
  • Try out deleting the software distribution folder, rename catroot and uninstall and reinstalling windows installer, this worked for me...
    Monday, August 20, 2012 10:20 AM
  • mikefraser you rock!  I have been running into this problem on almost every computer I've tried to update recently and your solution fixes it:

    "Open IE and then go to Tools, Windows Update.  It will then prompt to install Microsoft Update (twice!)."

    Thanks!


    • Edited by Go You Wednesday, August 22, 2012 3:14 AM
    Wednesday, August 22, 2012 3:13 AM
  • Excellent! MikeFraser's  solution worked.

    One caviat, on IE 8 the "Windows Update" option he is talking about isn't found under "Tools", but under "Safety".

    But other than that, the solution works as described.



    • Edited by LcNessie Thursday, August 23, 2012 11:37 AM
    • Proposed as answer by lastwraith Tuesday, August 28, 2012 1:45 AM
    • Unproposed as answer by lastwraith Tuesday, August 28, 2012 1:46 AM
    Thursday, August 23, 2012 11:34 AM
  • Actually, you are both right.

    It IS found under "Tools" if you are using the menu bar up top.

    However, you are correct in that it is under "Safety" on the command bar.  I'm just happy

    that solved the issue for me (and others).

    Also annoying to have to do on a bunch of machines but thank you MikeFraser!


    PS - Sorry for proposing your answer and then un-proposing....site was acting really weird under Firefox on this machine. Had to redo my answer in IE.
    • Edited by lastwraith Tuesday, August 28, 2012 1:53 AM technical issue
    Tuesday, August 28, 2012 1:52 AM
  • It worked!  Had the exact same issue on a rebuilt 2003 R2 server and this did the trick!

    Thanks,

    Jeremy

    Thursday, November 29, 2012 10:44 PM
  • Updated 3 servers Windows Server 2003 SP2 (32bits) with this solution! Thanks a lot :D
    Sunday, April 07, 2013 9:41 PM
  • I have the same issue on just about every server (Windows 2003 R2 x64 server).  Here's my solution:

    Close the looping IE (I have IE7)

    Open IE and then go to Tools, Windows Update.  It will then prompt to install Microsoft Update (twice!).  Then, all is well.  I hope this works for you.

    -Mike



    Great!! It's works also on Windows 2003 R2 SP2 x86.
    Thursday, July 11, 2013 10:07 AM
  • Thanks Mike!
    Monday, August 05, 2013 2:29 PM
  • Hi Mike,

    Cannot get this working, I use the french version of win 2003 R2 64.

    Idea ?

    Thanks

    Christian

    Tuesday, August 27, 2013 4:32 PM
  • I realize this is an old post but I just found another workaround tonight for a client's new 2003 server (new as in the RAID card failed and we had to order a new one, and the client didn't want to splurge yet for a new server/OS). NOTHING I found on the webz in about 2 hours worked on this server. So I dug through the windowsupdate.log and saw a FATAL error about the wuweb.dll file being out of date. Long story short, replace that file with a newer version from another working machine. Here are the exact steps I followed:

    1) Stop wuauserv service on the server

    2) Boot up my Windows XP VM and pull the file C:\WINDOWS\system32\wuweb.dll (I first verified that it was the latest version 7.6.something)

    3) Paste this file overtop of the wuweb.dll in my new Server 2003 system32 directory

    4) Start wuauserv service

    5) Launch Microsoft Update and I was FINALLY prompted with the "Express" or "Custom" option

    Hoping this helps someone else.

    • Proposed as answer by zz4711 Friday, January 17, 2014 11:47 AM
    Wednesday, September 11, 2013 3:08 AM
  • Hello,

    Finally, after failing with many other solutions, i succeeded with the solution proposed by bvjens31 dating On Wed Sept 11 2013 3:08 AM.


    thank you very much

    Tuesday, September 24, 2013 10:52 AM
  • Hi,

    In support of BVJENS31, I copied WUWEB.DLL from an XP box and dropped it onto my W2K3 Server and Windows Update started to work.  I didn't have to stop any Services as I have Automatic Updates disabled.

    Friday, November 29, 2013 2:48 AM
  • On a Windows Server 2003 SP2 system (reinstalled because of a system hardware failure) that was upgraded to IE8, I started experiencing this problem after upgrading to Microsoft Update.

    Tried uninstalling Microsoft Update and reinstalling.  Tried stopping the Automatic Updates service, deleting the software distribution folder, and restarting the Automatic Updates service.  Tried going to the French Microsoft Updates site and installing from there.  Never got a second prompt to install Microsoft Updates (Windows Update immediately starts in looping after installing just once).  After all these attempts, Windows Update still kept looping alternating between "Checking if your computer has the latest version of Windows updating software for use with the website..." and "Checking for the latest version of Windows updating software...".

    The solution posted by bvjens31 on September 11, 2013 3:08 AM worked!  Thank you bvjens31!


    Darryl J. Roberts, IT Professional Services, Ventura, CA, USA

    Tuesday, December 24, 2013 8:06 PM
  • On 2003r2 x64, this works also when copying wuweb.dll from a 2003r2 x86 machine to SysWOW64. Thanks!
    Friday, January 17, 2014 11:47 AM
  • Wat worked for me was :

    None of the mentioned fixes worked for me.

    What did work I found on another post.

    ( http://answers.microsoft.com/en-us/windows/forum/windows_other-windows_update/windows-update-looping-on-server-2003/f8a9ce82-de88-4563-8144-46298ec08fac  )

    Close IE

    open a command prompt

    wuauclt /detectnow

    after that Microsoft Update worked like a charm.

    • Proposed as answer by Paul-Smith Friday, July 11, 2014 2:59 PM
    Friday, January 24, 2014 2:07 PM
  • Thanks - you just saved what's left of my sanity.
    Wednesday, May 21, 2014 11:52 AM