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WSUS Updates Failing

    Question

  • I have setup a small home network and WSUS has been working previously.

    I logged onto the WSUS server, and noticed that all machines on the network haven't updated in 30 days.

    I cannot see what the issue is, as everything appears to be configured correctly. Snipped of the WindowsUpdate.log is below (from an affected machine).

    2013-06-29	18:44:10:307	2512	b60	COMAPI	-------------
    2013-06-29	18:44:10:307	2512	b60	COMAPI	-- START --  COMAPI: Search [ClientId = <NULL>]
    2013-06-29	18:44:10:307	2512	b60	COMAPI	---------
    2013-06-29	18:44:10:309	1184	2470	Agent	*************
    2013-06-29	18:44:10:309	1184	2470	Agent	** START **  Agent: Finding updates [CallerId = ]
    2013-06-29	18:44:10:309	1184	2470	Agent	*********
    2013-06-29	18:44:10:309	2512	b60	COMAPI	<<-- SUBMITTED -- COMAPI: Search [ClientId = <NULL>]
    2013-06-29	18:44:10:309	1184	2470	Agent	  * Online = Yes; Ignore download priority = No
    2013-06-29	18:44:10:309	1184	2470	Agent	  * Criteria = "IsInstalled = 0 AND IsHidden = 0"
    2013-06-29	18:44:10:309	1184	2470	Agent	  * ServiceID = {00000000-0000-0000-0000-000000000000} Third party service
    2013-06-29	18:44:10:309	1184	2470	Agent	  * Search Scope = {Machine}
    2013-06-29	18:44:10:796	1184	2470	PT	+++++++++++  PT: Synchronizing server updates  +++++++++++
    2013-06-29	18:44:10:796	1184	2470	PT	  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = https://aubnewdc01.home.local/ClientWebService/client.asmx
    2013-06-29	18:44:10:830	1184	2470	PT	WARNING: Cached cookie has expired or new PID is available
    2013-06-29	18:44:10:830	1184	2470	PT	Initializing simple targeting cookie, clientId = 6596f33d-a5bf-4c8a-aa66-8b47d0ab8d34, target group = Home Computers, DNS name = aubnewin01.home.local
    2013-06-29	18:44:10:830	1184	2470	PT	  Server URL = https://aubnewdc01.home.local/SimpleAuthWebService/SimpleAuth.asmx
    2013-06-29	18:44:25:100	1184	2470	Misc	WARNING: Send failed with hr = 80072efd.
    2013-06-29	18:44:25:100	1184	2470	Misc	WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2013-06-29	18:44:25:100	1184	2470	PT	  + Last proxy send request failed with hr = 0x80072EFD, HTTP status code = 0
    2013-06-29	18:44:25:100	1184	2470	PT	  + Caller provided credentials = No
    2013-06-29	18:44:25:100	1184	2470	PT	  + Impersonate flags = 0
    2013-06-29	18:44:25:100	1184	2470	PT	  + Possible authorization schemes used = 
    2013-06-29	18:44:25:100	1184	2470	PT	WARNING: GetAuthorizationCookie failure, error = 0x80072EFD, soap client error = 5, soap error code = 0, HTTP status code = 200
    2013-06-29	18:44:25:100	1184	2470	PT	WARNING: Failed to initialize Simple Targeting Cookie: 0x80072efd
    2013-06-29	18:44:25:100	1184	2470	PT	WARNING: PopulateAuthCookies failed: 0x80072efd
    2013-06-29	18:44:25:101	1184	2470	PT	WARNING: RefreshCookie failed: 0x80072efd
    2013-06-29	18:44:25:101	1184	2470	PT	WARNING: RefreshPTState failed: 0x80072efd
    2013-06-29	18:44:25:101	1184	2470	PT	WARNING: Sync of Updates: 0x80072efd
    2013-06-29	18:44:25:101	1184	2470	PT	WARNING: SyncServerUpdatesInternal failed: 0x80072efd
    2013-06-29	18:44:25:101	1184	2470	Agent	  * WARNING: Failed to synchronize, error = 0x80072EFD
    2013-06-29	18:44:25:102	1184	2470	Agent	  * WARNING: Exit code = 0x80072EFD
    2013-06-29	18:44:25:102	1184	2470	Agent	*********
    2013-06-29	18:44:25:102	1184	2470	Agent	**  END  **  Agent: Finding updates [CallerId = ]
    2013-06-29	18:44:25:102	1184	2470	Agent	*************
    2013-06-29	18:44:25:102	1184	2470	Agent	WARNING: WU client failed Searching for update with error 0x80072efd
    2013-06-29	18:44:25:124	2512	2558	COMAPI	>>--  RESUMED  -- COMAPI: Search [ClientId = <NULL>]
    2013-06-29	18:44:25:124	2512	2558	COMAPI	  - Updates found = 0
    2013-06-29	18:44:25:124	2512	2558	COMAPI	  - WARNING: Exit code = 0x00000000, Result code = 0x80072EFD
    2013-06-29	18:44:25:124	2512	2558	COMAPI	---------
    2013-06-29	18:44:25:124	2512	2558	COMAPI	--  END  --  COMAPI: Search [ClientId = <NULL>]
    2013-06-29	18:44:25:124	2512	2558	COMAPI	-------------
    2013-06-29	18:44:25:125	2512	b60	COMAPI	WARNING: Operation failed due to earlier error, hr=80072EFD
    2013-06-29	18:44:25:125	2512	b60	COMAPI	FATAL: Unable to complete asynchronous search. (hr=80072EFD)
    2013-06-29	18:44:30:104	1184	2470	Report	REPORT EVENT: {658159B1-3CA7-4BD6-AF8C-65BA635890D7}	2013-06-29 18:44:25:102+1000	1	148	101	{00000000-0000-0000-0000-000000000000}	0	80072efd		Failure	Software Synchronization	Windows Update Client failed to detect with error 0x80072efd.
    2013-06-29	18:44:30:108	1184	2470	Report	CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2013-06-29	18:44:30:108	1184	2470	Report	WER Report sent: 7.6.7600.256 0x80072efd 00000000-0000-0000-0000-000000000000 Scan 101 Managed
    2013-06-29	18:44:30:108	1184	2470	Report	CWERReporter finishing event handling. (00000000)
    2013-06-29	18:47:55:720	1184	2270	AU	Triggering AU detection through DetectNow API
    2013-06-29	18:47:55:721	1184	2270	AU	Triggering Online detection (interactive)
    2013-06-29	18:47:55:721	1184	ac0	AU	#############
    2013-06-29	18:47:55:721	1184	ac0	AU	## START ##  AU: Search for updates
    2013-06-29	18:47:55:721	1184	ac0	AU	#########
    2013-06-29	18:47:55:722	1184	ac0	AU	<<## SUBMITTED ## AU: Search for updates [CallId = {D8BA0CBD-FFF9-4B19-A787-6064D6BFE957}]
    2013-06-29	18:47:55:722	1184	2470	Agent	*************
    2013-06-29	18:47:55:722	1184	2470	Agent	** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2013-06-29	18:47:55:722	1184	2470	Agent	*********
    2013-06-29	18:47:55:722	1184	2470	Agent	  * Online = Yes; Ignore download priority = No
    2013-06-29	18:47:55:722	1184	2470	Agent	  * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2013-06-29	18:47:55:722	1184	2470	Agent	  * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2013-06-29	18:47:55:722	1184	2470	Agent	  * Search Scope = {Machine}
    2013-06-29	18:47:55:722	1184	2470	Setup	Checking for agent SelfUpdate
    2013-06-29	18:47:55:723	1184	2470	Setup	Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256
    2013-06-29	18:47:55:723	1184	2470	Misc	Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2013-06-29	18:47:55:728	1184	2470	Misc	 Microsoft signed: Yes
    2013-06-29	18:47:56:742	1184	2470	Misc	WARNING: Send failed with hr = 80072efd.
    2013-06-29	18:47:56:742	1184	2470	Misc	WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2013-06-29	18:47:56:742	1184	2470	Misc	WARNING: WinHttp: SendRequestUsingProxy failed for <https://aubnewdc01.home.local//selfupdate/wuident.cab>. error 0x80072efd
    2013-06-29	18:47:56:742	1184	2470	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
    2013-06-29	18:47:56:742	1184	2470	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
    2013-06-29	18:47:56:742	1184	2470	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
    2013-06-29	18:47:57:759	1184	2470	Misc	WARNING: Send failed with hr = 80072efd.
    2013-06-29	18:47:57:759	1184	2470	Misc	WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2013-06-29	18:47:57:759	1184	2470	Misc	WARNING: WinHttp: SendRequestUsingProxy failed for <https://aubnewdc01.home.local//selfupdate/wuident.cab>. error 0x80072efd
    2013-06-29	18:47:57:759	1184	2470	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
    2013-06-29	18:47:57:759	1184	2470	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
    2013-06-29	18:47:57:759	1184	2470	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
    2013-06-29	18:47:58:779	1184	2470	Misc	WARNING: Send failed with hr = 80072efd.
    2013-06-29	18:47:58:779	1184	2470	Misc	WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2013-06-29	18:47:58:779	1184	2470	Misc	WARNING: WinHttp: SendRequestUsingProxy failed for <https://aubnewdc01.home.local//selfupdate/wuident.cab>. error 0x80072efd
    2013-06-29	18:47:58:779	1184	2470	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
    2013-06-29	18:47:58:779	1184	2470	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
    2013-06-29	18:47:58:779	1184	2470	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
    2013-06-29	18:47:59:792	1184	2470	Misc	WARNING: Send failed with hr = 80072efd.
    2013-06-29	18:47:59:792	1184	2470	Misc	WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2013-06-29	18:47:59:792	1184	2470	Misc	WARNING: WinHttp: SendRequestUsingProxy failed for <https://aubnewdc01.home.local//selfupdate/wuident.cab>. error 0x80072efd
    2013-06-29	18:47:59:792	1184	2470	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
    2013-06-29	18:47:59:792	1184	2470	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
    2013-06-29	18:47:59:792	1184	2470	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
    2013-06-29	18:47:59:792	1184	2470	Misc	WARNING: DownloadFileInternal failed for https://aubnewdc01.home.local//selfupdate/wuident.cab: error 0x80072efd
    2013-06-29	18:47:59:792	1184	2470	Setup	WARNING: SelfUpdate check failed to download package information, error = 0x80072EFD
    2013-06-29	18:47:59:792	1184	2470	Setup	FATAL: SelfUpdate check failed, err = 0x80072EFD
    2013-06-29	18:47:59:792	1184	2470	Agent	  * WARNING: Skipping scan, self-update check returned 0x80072EFD
    2013-06-29	18:47:59:793	1184	2470	Agent	  * WARNING: Exit code = 0x80072EFD
    2013-06-29	18:47:59:793	1184	2470	Agent	*********
    2013-06-29	18:47:59:793	1184	2470	Agent	**  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2013-06-29	18:47:59:793	1184	2470	Agent	*************
    2013-06-29	18:47:59:793	1184	2470	Agent	WARNING: WU client failed Searching for update with error 0x80072efd
    2013-06-29	18:47:59:793	1184	13c0	AU	>>##  RESUMED  ## AU: Search for updates [CallId = {D8BA0CBD-FFF9-4B19-A787-6064D6BFE957}]
    2013-06-29	18:47:59:793	1184	13c0	AU	  # WARNING: Search callback failed, result = 0x80072EFD
    2013-06-29	18:47:59:793	1184	13c0	AU	  # WARNING: Failed to find updates with error code 80072EFD
    2013-06-29	18:47:59:793	1184	13c0	AU	#########
    2013-06-29	18:47:59:793	1184	13c0	AU	##  END  ##  AU: Search for updates [CallId = {D8BA0CBD-FFF9-4B19-A787-6064D6BFE957}]
    2013-06-29	18:47:59:793	1184	13c0	AU	#############
    2013-06-29	18:47:59:793	1184	13c0	AU	Successfully wrote event for AU health state:0
    2013-06-29	18:47:59:794	1184	13c0	AU	AU setting next detection timeout to 2013-06-29 13:47:59
    2013-06-29	18:47:59:794	1184	13c0	AU	Setting AU scheduled install time to 2013-06-29 17:00:00
    2013-06-29	18:47:59:794	1184	13c0	AU	Successfully wrote event for AU health state:0
    2013-06-29	18:47:59:794	1184	13c0	AU	Successfully wrote event for AU health state:0
    2013-06-29	18:47:59:799	2512	b60	COMAPI	-------------
    2013-06-29	18:47:59:799	2512	b60	COMAPI	-- START --  COMAPI: Search [ClientId = <NULL>]
    2013-06-29	18:47:59:799	2512	b60	COMAPI	---------
    2013-06-29	18:47:59:801	1184	2470	Agent	*************
    2013-06-29	18:47:59:801	1184	2470	Agent	** START **  Agent: Finding updates [CallerId = ]
    2013-06-29	18:47:59:801	1184	2470	Agent	*********
    2013-06-29	18:47:59:801	1184	2470	Agent	  * Online = Yes; Ignore download priority = No
    2013-06-29	18:47:59:801	2512	b60	COMAPI	<<-- SUBMITTED -- COMAPI: Search [ClientId = <NULL>]
    2013-06-29	18:47:59:801	1184	2470	Agent	  * Criteria = "IsInstalled = 0 AND IsHidden = 0"
    2013-06-29	18:47:59:801	1184	2470	Agent	  * ServiceID = {00000000-0000-0000-0000-000000000000} Third party service
    2013-06-29	18:47:59:801	1184	2470	Agent	  * Search Scope = {Machine}
    2013-06-29	18:48:00:242	1184	2470	PT	+++++++++++  PT: Synchronizing server updates  +++++++++++
    2013-06-29	18:48:00:242	1184	2470	PT	  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = https://aubnewdc01.home.local/ClientWebService/client.asmx
    2013-06-29	18:48:00:294	1184	2470	PT	WARNING: Cached cookie has expired or new PID is available
    2013-06-29	18:48:00:294	1184	2470	PT	Initializing simple targeting cookie, clientId = 6596f33d-a5bf-4c8a-aa66-8b47d0ab8d34, target group = Home Computers, DNS name = aubnewin01.home.local
    2013-06-29	18:48:00:294	1184	2470	PT	  Server URL = https://aubnewdc01.home.local/SimpleAuthWebService/SimpleAuth.asmx
    2013-06-29	18:48:14:574	1184	2470	Misc	WARNING: Send failed with hr = 80072efd.
    2013-06-29	18:48:14:574	1184	2470	Misc	WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2013-06-29	18:48:14:574	1184	2470	PT	  + Last proxy send request failed with hr = 0x80072EFD, HTTP status code = 0
    2013-06-29	18:48:14:574	1184	2470	PT	  + Caller provided credentials = No
    2013-06-29	18:48:14:574	1184	2470	PT	  + Impersonate flags = 0
    2013-06-29	18:48:14:574	1184	2470	PT	  + Possible authorization schemes used = 
    2013-06-29	18:48:14:574	1184	2470	PT	WARNING: GetAuthorizationCookie failure, error = 0x80072EFD, soap client error = 5, soap error code = 0, HTTP status code = 200
    2013-06-29	18:48:14:574	1184	2470	PT	WARNING: Failed to initialize Simple Targeting Cookie: 0x80072efd
    2013-06-29	18:48:14:574	1184	2470	PT	WARNING: PopulateAuthCookies failed: 0x80072efd
    2013-06-29	18:48:14:574	1184	2470	PT	WARNING: RefreshCookie failed: 0x80072efd
    2013-06-29	18:48:14:574	1184	2470	PT	WARNING: RefreshPTState failed: 0x80072efd
    2013-06-29	18:48:14:574	1184	2470	PT	WARNING: Sync of Updates: 0x80072efd
    2013-06-29	18:48:14:574	1184	2470	PT	WARNING: SyncServerUpdatesInternal failed: 0x80072efd
    2013-06-29	18:48:14:574	1184	2470	Agent	  * WARNING: Failed to synchronize, error = 0x80072EFD
    2013-06-29	18:48:14:574	1184	2470	Agent	  * WARNING: Exit code = 0x80072EFD
    2013-06-29	18:48:14:574	1184	2470	Agent	*********
    2013-06-29	18:48:14:574	1184	2470	Agent	**  END  **  Agent: Finding updates [CallerId = ]
    2013-06-29	18:48:14:574	1184	2470	Agent	*************
    2013-06-29	18:48:14:574	1184	2470	Agent	WARNING: WU client failed Searching for update with error 0x80072efd
    2013-06-29	18:48:14:589	1184	2470	Report	REPORT EVENT: {B4EFB697-69F2-453E-B29C-475AAB176DC3}	2013-06-29 18:47:59:792+1000	1	148	101	{D67661EB-2423-451D-BF5D-13199E37DF28}	1	80072efd	SelfUpdate	Failure	Software Synchronization	Windows Update Client failed to detect with error 0x80072efd.
    2013-06-29	18:48:14:594	2512	1e14	COMAPI	>>--  RESUMED  -- COMAPI: Search [ClientId = <NULL>]
    2013-06-29	18:48:14:594	2512	1e14	COMAPI	  - Updates found = 0
    2013-06-29	18:48:14:594	2512	1e14	COMAPI	  - WARNING: Exit code = 0x00000000, Result code = 0x80072EFD
    2013-06-29	18:48:14:594	2512	1e14	COMAPI	---------
    2013-06-29	18:48:14:594	2512	1e14	COMAPI	--  END  --  COMAPI: Search [ClientId = <NULL>]
    2013-06-29	18:48:14:594	2512	1e14	COMAPI	-------------
    2013-06-29	18:48:14:594	2512	b60	COMAPI	WARNING: Operation failed due to earlier error, hr=80072EFD
    2013-06-29	18:48:14:594	2512	b60	COMAPI	FATAL: Unable to complete asynchronous search. (hr=80072EFD)
    2013-06-29	18:48:14:594	1184	2470	Report	CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2013-06-29	18:48:14:594	1184	2470	Report	WER Report sent: 7.6.7600.256 0x80072efd D67661EB-2423-451D-BF5D-13199E37DF28 Scan 101 Managed
    2013-06-29	18:48:14:594	1184	2470	Report	CWERReporter finishing event handling. (00000000)
    2013-06-29	18:48:19:568	1184	2470	Report	REPORT EVENT: {3B6CABCF-0546-4A53-BA11-A3C9807A3DB2}	2013-06-29 18:48:14:574+1000	1	148	101	{00000000-0000-0000-0000-000000000000}	0	80072efd		Failure	Software Synchronization	Windows Update Client failed to detect with error 0x80072efd.
    2013-06-29	18:48:19:572	1184	2470	Report	CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2013-06-29	18:48:19:572	1184	2470	Report	WER Report sent: 7.6.7600.256 0x80072efd 00000000-0000-0000-0000-000000000000 Scan 101 Managed
    2013-06-29	18:48:19:572	1184	2470	Report	CWERReporter finishing event handling. (00000000)
    2013-06-29	18:50:16:713	1184	2008	AU	Triggering AU detection through DetectNow API
    2013-06-29	18:50:16:713	1184	2008	AU	Triggering Online detection (interactive)
    2013-06-29	18:50:16:713	1184	ac0	AU	#############
    2013-06-29	18:50:16:713	1184	ac0	AU	## START ##  AU: Search for updates
    2013-06-29	18:50:16:713	1184	ac0	AU	#########
    2013-06-29	18:50:16:713	1184	ac0	AU	<<## SUBMITTED ## AU: Search for updates [CallId = {491E216D-1CF2-4AB6-975F-F5C6D021082E}]
    2013-06-29	18:50:16:713	1184	2470	Agent	*************
    2013-06-29	18:50:16:713	1184	2470	Agent	** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2013-06-29	18:50:16:713	1184	2470	Agent	*********
    2013-06-29	18:50:16:713	1184	2470	Agent	  * Online = Yes; Ignore download priority = No
    2013-06-29	18:50:16:713	1184	2470	Agent	  * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2013-06-29	18:50:16:713	1184	2470	Agent	  * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2013-06-29	18:50:16:713	1184	2470	Agent	  * Search Scope = {Machine}
    2013-06-29	18:50:16:713	1184	2470	Setup	Checking for agent SelfUpdate
    2013-06-29	18:50:16:713	1184	2470	Setup	Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256
    2013-06-29	18:50:16:718	1184	2470	Misc	Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2013-06-29	18:50:16:718	1184	2470	Misc	 Microsoft signed: Yes
    2013-06-29	18:50:16:743	1184	2470	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
    2013-06-29	18:50:16:743	1184	2470	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
    2013-06-29	18:50:16:743	1184	2470	Misc	WARNING: DownloadFileInternal failed for http://aubnewdc01.home.local//selfupdate/wuident.cab: error 0x80190194
    2013-06-29	18:50:16:743	1184	2470	Setup	WARNING: SelfUpdate check failed to download package information, error = 0x80244019
    2013-06-29	18:50:16:743	1184	2470	Setup	FATAL: SelfUpdate check failed, err = 0x80244019
    2013-06-29	18:50:16:748	1184	2470	Agent	  * WARNING: Skipping scan, self-update check returned 0x80244019
    2013-06-29	18:50:16:748	1184	2470	Agent	  * WARNING: Exit code = 0x80244019
    2013-06-29	18:50:16:748	1184	2470	Agent	*********
    2013-06-29	18:50:16:748	1184	2470	Agent	**  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2013-06-29	18:50:16:748	1184	2470	Agent	*************
    2013-06-29	18:50:16:748	1184	2470	Agent	WARNING: WU client failed Searching for update with error 0x80244019
    2013-06-29	18:50:16:748	1184	13c0	AU	>>##  RESUMED  ## AU: Search for updates [CallId = {491E216D-1CF2-4AB6-975F-F5C6D021082E}]
    2013-06-29	18:50:16:748	1184	13c0	AU	  # WARNING: Search callback failed, result = 0x80244019
    2013-06-29	18:50:16:748	1184	13c0	AU	  # WARNING: Failed to find updates with error code 80244019
    2013-06-29	18:50:16:748	1184	13c0	AU	#########
    2013-06-29	18:50:16:748	1184	13c0	AU	##  END  ##  AU: Search for updates [CallId = {491E216D-1CF2-4AB6-975F-F5C6D021082E}]
    2013-06-29	18:50:16:748	1184	13c0	AU	#############
    2013-06-29	18:50:16:748	1184	13c0	AU	Successfully wrote event for AU health state:0
    2013-06-29	18:50:16:748	1184	13c0	AU	AU setting next detection timeout to 2013-06-29 13:50:16
    2013-06-29	18:50:16:748	1184	13c0	AU	Setting AU scheduled install time to 2013-06-29 17:00:00
    2013-06-29	18:50:16:748	1184	13c0	AU	Successfully wrote event for AU health state:0
    2013-06-29	18:50:16:748	1184	13c0	AU	Successfully wrote event for AU health state:0
    2013-06-29	18:50:16:753	2512	b60	COMAPI	-------------
    2013-06-29	18:50:16:753	2512	b60	COMAPI	-- START --  COMAPI: Search [ClientId = <NULL>]
    2013-06-29	18:50:16:753	2512	b60	COMAPI	---------
    2013-06-29	18:50:16:753	1184	2470	Agent	*************
    2013-06-29	18:50:16:753	1184	2470	Agent	** START **  Agent: Finding updates [CallerId = ]
    2013-06-29	18:50:16:753	2512	b60	COMAPI	<<-- SUBMITTED -- COMAPI: Search [ClientId = <NULL>]
    2013-06-29	18:50:16:753	1184	2470	Agent	*********
    2013-06-29	18:50:16:753	1184	2470	Agent	  * Online = Yes; Ignore download priority = No
    2013-06-29	18:50:16:753	1184	2470	Agent	  * Criteria = "IsInstalled = 0 AND IsHidden = 0"
    2013-06-29	18:50:16:753	1184	2470	Agent	  * ServiceID = {00000000-0000-0000-0000-000000000000} Third party service
    2013-06-29	18:50:16:753	1184	2470	Agent	  * Search Scope = {Machine}
    2013-06-29	18:50:17:173	1184	2470	PT	+++++++++++  PT: Synchronizing server updates  +++++++++++
    2013-06-29	18:50:17:173	1184	2470	PT	  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = https://aubnewdc01.home.local/ClientWebService/client.asmx
    2013-06-29	18:50:17:228	1184	2470	PT	WARNING: Cached cookie has expired or new PID is available
    2013-06-29	18:50:17:228	1184	2470	PT	Initializing simple targeting cookie, clientId = 6596f33d-a5bf-4c8a-aa66-8b47d0ab8d34, target group = Home Computers, DNS name = aubnewin01.home.local
    2013-06-29	18:50:17:228	1184	2470	PT	  Server URL = https://aubnewdc01.home.local/SimpleAuthWebService/SimpleAuth.asmx
    2013-06-29	18:50:17:904	1184	e90	AU	Triggering AU detection through DetectNow API
    2013-06-29	18:50:17:904	1184	e90	AU	Triggering Online detection (interactive)

    Saturday, June 29, 2013 8:56 AM

All replies

  • it seems that this machine: aubnewin01.home.local
    ,is completely unable to contact the server: aubnewdc01.home.local
    ,when attempting the typical connections for:

    https://aubnewdc01.home.local/SimpleAuthWebService/SimpleAuth.asmx

    http://aubnewdc01.home.local//selfupdate/wuident.cab

    the various errors all mean "address/server/page could not be found":
    send failed with hr = 80072efd
    SendRequestToServerForFileInformation failed with 0x80190194
    SelfUpdate check failed to download package information, error = 0x80244019

    do you have a DNS problem? can you contact the server from this workstation successfully? is the server logging errors?


    Don
    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)


    Saturday, June 29, 2013 9:45 AM
  • Hello That's what I thought, however I am able to login to the WSUS server over RDP. I'm also able to run nslookups on AUBNEWIN01 (AUBNEWDC01 is the WSUS and DNS server) without issue
    Saturday, June 29, 2013 9:51 AM
  • ok, there may be an issue with the WSUS or IIS services/configuration.
    the server may be reachable via other protocols such as RDP, but unreachable for WSUS client purposes.

    this client diagnostic may help to reveal WSUS client-to-server problems:
    http://www.solarwinds.com/products/freetools/diagnostic-tool-for-WSUS-agent.aspx


    Don
    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

    Saturday, June 29, 2013 11:14 AM
  • Hi

    Sorry for the late reply, I have been quite busy with work and haven't had time for this home project. I have installed the WSUS Diagnostic, and the only thing that's failed is the network side

    This is the diagnostic from AUBNEWIN01, which is connected to a router/switch, which is then bridged to my modem.

    WSUS Server Connectivity -- Unable to connect to the remote server
      clientwebservice/client.asmx:                      Error: ConnectFailure (Cannot Connect – caused by a network infrastructure fault making the Windows Update unavailable to the client system)
      simpleauthwebservice/simpleauth.asmx:              Error: ConnectFailure (Cannot Connect – caused by a network infrastructure fault making the Windows Update unavailable to the client system)
      content:                                           Error: ConnectFailure (Cannot Connect – caused by a network infrastructure fault making the Windows Update unavailable to the client system)
      selfupdate/iuident.cab:                            Error: ConnectFailure (Cannot Connect – caused by a network infrastructure fault making the Windows Update unavailable to the client system)
      iuident.cab:                                       Error: ConnectFailure (Cannot Connect – caused by a network infrastructure fault making the Windows Update unavailable to the client system)
    

    So I think there may actually be a hardware issue here. However, I ran the diagnostic on the WSUS server itself, and it still gave errors:

    Windows Update Agent configuration settings
      Automatic Update:                                  Not found (There is no such key)
      Options:                                           Not found (There is no such key)
      Use WSUS Server:                                   Enabled 
      Windows Update Server:                             http://AUBNEWDC01.home.local 
      Windows Update Status Server:                      http://AUBNEWDC01.home.local 
      WSUS URLs are identical:                           Identical 
      WSUS URL is valid:                                 Valid URL 
    WSUS Server Connectivity
      clientwebservice/client.asmx:                      OK 
      simpleauthwebservice/simpleauth.asmx:              OK 
      content:                                           Error: Forbidden (Incorrect proxy client configuration - use settings tab to test proxy configuration settings; may also be caused by misconfigured SSL implementation or access rights on WSUS server)
      selfupdate/iuident.cab:                            OK 
      iuident.cab:                                       Error: NotFound (Omitting required port suffix on URL to access WSUS installed to port 8530 or resource is unreachable)
    
    And I get the same above error, for a few other machines that are connected to the same router as the WSUS server, so there may also be a WSUS config issue.

    Monday, August 26, 2013 12:43 AM
  • Windows Update Agent configuration settings
     
    Automatic Update:                                  Not found (There is no such key)
     
    Options:                                           Not found (There is no such key)
     
    Use WSUS Server:                                   Enabled
     
    Windows Update Server                          http://AUBNEWDC01.home.local
     
    Windows Update Status Server:                      http://AUBNEWDC01.home.local
      WSUS
    URLs are identical:                           Identical
      WSUS URL
    is valid:                                 Valid URL
    WSUS
    Server Connectivity
      clientwebservice
    /client.asmx:                      OK
      simpleauthwebservice
    /simpleauth.asmx:              OK
      content
    :                                           Error: Forbidden (Incorrect proxy client configuration - use settings tab to test proxy configuration settings; may also be caused by misconfigured SSL implementation or access rights on WSUS server)
      selfupdate
    /iuident.cab:                            OK
      iuident
    .cab:                                       Error: NotFound (Omitting required port suffix on URL  to access WSUS installed to port 8530 or resource is unreachable)

    The 'OK' on client.asmx, simpleauth.asmx, and selfupdate/iuident.cab is confirmation that the URL is correct, including port suffix.

    The error on content is actually consistent with a known defect in the installation of the default Web Server role on WS2008R2.

    The error on iuident.cab is consistent with a known change in how WS2012 is deployed on port 8530, but is inconsistent with a deployment of WSUS v3.2 on WS2008R2; however, that does not account for the 0x80072EFD errors earlier reported.

    It would be very helpful to see *ALL* of the output from the diagnostic tool on AUBNEWIN01, as I believe the answer will be revealed from the diagnostic output not actually posted.


    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2013)
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    Thursday, August 29, 2013 3:08 AM