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Problem to collect - SEP 12.1

    Question

  • Hello folks,
    I defined the strategy to collect the inventory data using a Subnet Discovery Method and just a Windows like Inventory Scenarios. I'm a domain administrator, so my credential is OK.
    I started and had a great surprise. Just 10% of success.

    I did a troubleshooting and the conclusion was the Symanetc Endpoint Protection 12.1 (SEP) was blocking the connection. I remove SEP in some desktops and notebooks and the inventory collection was OK.
    I configured a rule to permit the connection on ports 135, 1024-65534.  I took care to write log to succes or failed. Just 1st connection is logged, port 135. Nothing more.
    I included additional ports like 445 and 3389, just to try and observe. Don't work.

    Anybody has some idea about what could be happening?

    Monday, April 29, 2013 2:34 PM