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Error using Power Pivot Gallery on fresh install (Something went wrong)

    Question

  • I have performed a fresh install of SharePoint 2013 and SQL 2012.

    When I try and open the Power Pivot Gallery I get the unhelpful "Sorry, Something went wrong" error :)

    This are the steps i Followed to install.

    1. Install SQL Server 2012 with Sp1 on ServerDB.

    2. Install SharePoint 2013 on SPSAPPSvr (No CU's).

    3. Run Configuration Wizard to create Sharepoint Administration site, but click close on the farm configuration.

    4. Install Analysis Services on ServerDB. Instance is ServerDB\POWERPIVOT

    5. INstall SpPowerPivot.msi on SPSAPPSvr

    6. Run PowerPivot for SharePoint 2013Configuration.  Allow this to deploy initial farm site. url: http://site3635.domain.com

    7. INstall SharePoint on FrontEnd1 Server (No CU's). Run configuration Wizard to add Server into farm.

    8. Test Site with url site365.domain.com to test working site.

    9. Open site as site collection administrator from seperate server.  Click on Power Pivot Gallery, Recieve Error: Sorry, Something went wrong.

    Sorry,
    something went wrong

    File Not Found.

    Correlation ID: daa52e9c-23a8-107a-314b-642eb4af4e7c

    Date
    and Time: 7/13/2013 9:20:45 AM

    ULSViewer cooresponding error is as follows from FrontEnd1 server:

    Application error when access /PowerPivot Gallery/Forms/Gallery.aspx, Error=The file /_controltemplates/15/PowerPivot/ReportGalleryView.ascx does not exist. 
     at Microsoft.SharePoint.ApplicationRuntime.SPRequestModuleData.GetWebPartPageData(HttpContext context, String path, Boolean throwIfFileNotFound)   
     at Microsoft.SharePoint.ApplicationRuntime.SPVirtualFile.CalculateFileDependencies(HttpContext context, SPRequestModuleData basicRequestData, ICollection& directDependencies, ICollection& childDependencies)   
     at Microsoft.SharePoint.ApplicationRuntime.SPDatabaseFile.EnsureDependencies(HttpContext context, SPRequestModuleData requestData)   
     at Microsoft.SharePoint.ApplicationRuntime.SPDatabaseFile.EnsureCacheKeyAndViewStateHash(HttpContext context, SPRequestModuleData requestData)   
     at Microsoft.SharePoint.ApplicationRuntime.SPDatabaseFile.GetVirtualPathProviderCacheKey(HttpContext context, SPRequestModuleData requestData)   
     at Microsoft.SharePoint.ApplicationRuntime.SPVirtualPathProvider.GetCacheKey(String virtualPath)   
     at System.Web.Compilation.BuildManager.GetVPathBuildResultFromCacheInternal(VirtualPath virtualPath, Boolean ensureIsUpToDate)   
     at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate)   
     at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate)   
     at System.Web.Compilation.BuildManager.GetVirtualPathObjectFactory(VirtualPath virtualPath, HttpContext context, Boolean allowCrossApp, Boolean throwIfNotFound)   
     at System.Web.Compilation.BuildManager.CreateInstanceFromVirtualPath(VirtualPath virtualPath, Type requiredBaseType, HttpContext context, Boolean allowCrossApp)   
     at System.Web.UI.PageHandlerFactory.GetHandlerHelper(HttpContext context, String requestType, VirtualPath virtualPath, String physicalPath)   
     at System.Web.HttpApplication.MaterializeHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()

    Any help sure would be appreciated.

    -J

    Saturday, July 13, 2013 1:34 PM

Answers

  • Hi,

    For anyone else troubleshooting a similar issue and Elvis's suggestion does not resolve, please take a look at the following KB article: 

    Certain folders may have to be excluded from antivirus scanning when you use file-level antivirus software in SharePoint

    http://support.microsoft.com/kb/952167 

    This may have a positive effect on the issue.


    Best Regards,
    Dan F - Microsoft Online Community Support

    • Marked as answer by josem-atlanta Thursday, July 25, 2013 3:51 PM
    • Unmarked as answer by josem-atlanta Thursday, July 25, 2013 3:51 PM
    • Marked as answer by josem-atlanta Thursday, July 25, 2013 3:51 PM
    Thursday, July 25, 2013 3:00 PM

All replies

  • Hi josem,

    The web application solution is application-specific and must be deployed to each web application in the farm, including the Central Administration web application. Please check the "Powerpivotfarm.wsp" have deployed correct to each web application.

    For more information, please see: http://technet.microsoft.com/en-us/library/ee637439.aspx

    Best Regards,


    Elvis Long
    TechNet Community Support

    Tuesday, July 16, 2013 7:08 AM
  • Hi,

    For anyone else troubleshooting a similar issue and Elvis's suggestion does not resolve, please take a look at the following KB article: 

    Certain folders may have to be excluded from antivirus scanning when you use file-level antivirus software in SharePoint

    http://support.microsoft.com/kb/952167 

    This may have a positive effect on the issue.


    Best Regards,
    Dan F - Microsoft Online Community Support

    • Marked as answer by josem-atlanta Thursday, July 25, 2013 3:51 PM
    • Unmarked as answer by josem-atlanta Thursday, July 25, 2013 3:51 PM
    • Marked as answer by josem-atlanta Thursday, July 25, 2013 3:51 PM
    Thursday, July 25, 2013 3:00 PM