none
Use history tab for manual activity scsm

    Question

  • Hello;

    I want to use the infotmations which are contained in history tab( who change de activity, their action...) for manual activity to send notification to the user  (who created the service request ), everytime the manual activity changed .

    My question is : who can I archive that ? There is a specific class can I use or I need to use SCORCH ?

    Thanks

    Monday, August 19, 2013 2:47 PM