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DPM Server becomes unresponsive / hangs when protecting Storage Server SIS enabled volume.

    Question

  • When protecting Windows Sorage Server that have Single Instance Sorage enabled, the DPM 2010 Server may become unresponsive / hang after protecting a SIS enabled volume on the Windows Storage Server

    For DPM Servers running "Windows Server 2008" and experiencing server hangs while protecting Windows storage servers with SIS enabled voumes, you need to apply this fix on the DPM Server:

    979040 Windows Server 2008 is unresponsive because of a deadlock in Sis.sys
    http://support.microsoft.com/kb/979040

    For DPM Servers running "Windows Server 2008 R2" and experiencing server hangs while protecting Windows storage servers with SIS enabled voumes, you need to apply this fix on the DPM Server:

    KB2608658 Update rollup for the SIS component in Windows Storage Server 2008 R2
    http://support.microsoft.com/kb/2608658


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Friday, March 16, 2012 8:26 PM