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Cannot view Retention Policy for Outlook 2010 Notes Folder

    Question

  • We cannot see what the effective policy for the Notes folder in Outlook is. We're using the Default Policy Tag so Notes are included by default. When we look at the Properties of InBox, Deleted Items other mail folders, we see the Policy tab. Looking at the Notes Properties, there's no Policy tab. Is there another way to see the effective policy for Notes?

    Orange County District Attorney

    Wednesday, February 22, 2012 5:24 PM

Answers

  • Hi Sandy,

    Yes, Per my knowledge, you cannot see the effective policy for Notes in Outlook, you can use OWA to see the effective policy for Notes.

    Go to OWA, right-click the folder, click Retention Policy, then you will see the effective policy is chosen.

    Thanks,

    Evan Liu

    TechNet Subscriber Support in forum

    If you have any feedback on our support, please contact tngfb@microsoft.com  



    Evan Liu

    TechNet Community Support

    • Marked as answer by Sandy Wood Friday, February 24, 2012 3:29 PM
    Thursday, February 23, 2012 6:14 AM
    Moderator

All replies

  • Hi Sandy,

    Yes, Per my knowledge, you cannot see the effective policy for Notes in Outlook, you can use OWA to see the effective policy for Notes.

    Go to OWA, right-click the folder, click Retention Policy, then you will see the effective policy is chosen.

    Thanks,

    Evan Liu

    TechNet Subscriber Support in forum

    If you have any feedback on our support, please contact tngfb@microsoft.com  



    Evan Liu

    TechNet Community Support

    • Marked as answer by Sandy Wood Friday, February 24, 2012 3:29 PM
    Thursday, February 23, 2012 6:14 AM
    Moderator
  • Hi Sandy,

    Any updates on this issue?

    Thanks,

    Evan Liu

    TechNet Subscriber Support in forum

    If you have any feedback on our support, please contact tngfb@microsoft.com  



    Evan Liu

    TechNet Community Support

    Friday, February 24, 2012 1:27 AM
    Moderator
  • Sorry, I missed the forum update email. Yes, you're correct, we can see the effective policy in OWA. Thanks again.

    Orange County District Attorney

    Friday, February 24, 2012 3:29 PM