System Center Configuration Manager TechCenter >
System Center Configuration Manager Forums
>
Configuration Manager Admin Console
>
Remote Tools "Unable to connect"
Remote Tools "Unable to connect"
- If I remote into my site server I can successfully start remote tools on client systems. However, using the same credentials, the admin console simply states "Unable to connect". I have set the dcom permissions as Microsoft suggests (http://technet.microsoft.com/en-us/library/bb633148.aspx). The log files on the client system will show successful connections from the site server, but no trace of connections from the admin console. I have also tried disabling the antivirus on the site server (firewall has been turned off).
The piece of this puzzle I find interesting is this: When I am at computer X with admin console installed, I can choose computer X from the list and successfully initiate remote tools. Same with systems Y, and Z with admin console, remoting into themselves. However no such luck remoting from computer X, to Y, or any other combination.
Any advice will be greatly appreciated.
Answers
- Are ports 2701 and 2702 open between the machines? Ref: http://technet.microsoft.com/en-us/library/bb632618.aspx
- Marked As Answer byNatkins311 Thursday, November 05, 2009 3:36 PM
- It's the machine with the admin console installed that initiates the connection to the client.
- Marked As Answer byNatkins311 Thursday, November 05, 2009 3:36 PM
All Replies
- Are ports 2701 and 2702 open between the machines? Ref: http://technet.microsoft.com/en-us/library/bb632618.aspx
- Marked As Answer byNatkins311 Thursday, November 05, 2009 3:36 PM
- The ports are open from the site server to the clients, do they need to be open from the machine that is hosting the admin console to the client?
- It's the machine with the admin console installed that initiates the connection to the client.
- Marked As Answer byNatkins311 Thursday, November 05, 2009 3:36 PM
- Interesting, I just had a misconception of how the whole process worked. Thanks, I will try this solution.
