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AnswerConfigMgr Console fail on all computers including site server few days after applying SCCM SP2

  • Wednesday, November 04, 2009 3:16 AMsgauvin Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hi,  A few days after upgrading my SCCM 2007 SP1 R2 to SP2, ConfigMgr Console doesn't work on the site server or any others computers using the remote console.  I have no error, but the COnfigMgr Console stay on the message: Connecting to Site Database (SiteCode, Site Name).

    I have reboot my server without success.  I have found this article to test WMI:

    To verify namespace connectivity

    1. On the computer where the SMS Provider is installed, click Start, click Run, and then type wbemtest.

    2. Click Connect, type \\<siteserver>\root\sms, and then click Login.

    3. Click Enum Classes, click Recursive, and then click OK.

    4. In the Query Result list, double-click SMS_ProviderLocation.

    5. Click Instances, and then double-click the line that contains the target site code. For example, SMS_ProviderLocation.SiteCode="ABC."

    6. In the Properties section, locate the NamespacePath line. You might have to double-click this line to see the whole line.

        7.   Copy the NamespacePath value to the clipboard. For example, copy the following value:

    \\Server1\root\sms\site_ABC



    I have found that when I double click on SMS_ProviderLocation and clicking on Instances, the result is empty.  I have lost my instance for my SCCM Site Code.

    What can I do to restore it ?  My SCCM site contains more than 1500 clients.  I have many Help Desk user that use this console.  After applying SP2 to my site, I have successfully open the console and create some packages and advertisements.  I have a backup of my site with SCCM backup each days.  I can restore a backup, but I would like to know why I have lost my SMS ProviderLocation for my site and if I can restore or recreate it before restoring the backup.

    Thanks,

    Steve

    Steve
     

Answers

  • Wednesday, November 04, 2009 1:40 PMsgauvin Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    I have solved my problem.  The SMS Provider was probably corrupted on my Site System.  I have use the SCCM Setup to move the SMS Provider to a new server.  After moving it, my SCCM console open correctly.  I have re-move the SMS Provider on the original server (Site Server) and all is working fine.

    Steve
    Steve
    • Marked As Answer bysgauvin Wednesday, November 04, 2009 1:40 PM
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