SMS Agent crashing on a particular Citrix Server
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Wednesday, February 29, 2012 1:37 PM
Hey,
We have ConfigMgr2007R2 installed on a Win2k8R2. On one of my Citrix server the "SMS Agent Host" keep crashing.I cant find anything relevant in the client logs. right before the service terminates, you can find the following reconds in the CcmExec.log
edit: Ive noticed now, that the service terminates every hour
<![LOG[Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:EA2B5FF6-4920-40CC-AC2B-2C779807CF6D";
DateTime = "20120229102558.918000+000";
HostName = "sccm.pelephone.co.il";
HRESULT = "0x00000000";
ProcessID = 9024;
StatusCode = 0;
ThreadID = 4112;
};
]LOG]!><time="12:25:58.918+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="4112" file="event.cpp:525">
<![LOG[Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:EA2B5FF6-4920-40CC-AC2B-2C779807CF6D";
DateTime = "20120229102558.981000+000";
HostName = "sccm.pelephone.co.il";
HRESULT = "0x00000000";
ProcessID = 9024;
StatusCode = 0;
ThreadID = 8488;
};
]LOG]!><time="12:25:58.981+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="8488" file="event.cpp:525">
<![LOG[Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:EA2B5FF6-4920-40CC-AC2B-2C779807CF6D";
DateTime = "20120229103059.113000+000";
HostName = "sccm.pelephone.co.il";
HRESULT = "0x00000000";
ProcessID = 9024;
StatusCode = 0;
ThreadID = 4864;
};
]LOG]!><time="12:30:59.113+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="4864" file="event.cpp:525">
<![LOG[Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:EA2B5FF6-4920-40CC-AC2B-2C779807CF6D";
DateTime = "20120229103059.129000+000";
HostName = "sccm.pelephone.co.il";
HRESULT = "0x00000000";
ProcessID = 9024;
StatusCode = 0;
ThreadID = 2580;
};
]LOG]!><time="12:30:59.129+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="2580" file="event.cpp:525">
<![LOG[Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:EA2B5FF6-4920-40CC-AC2B-2C779807CF6D";
DateTime = "20120229103559.091000+000";
HostName = "sccm.pelephone.co.il";
HRESULT = "0x00000000";
ProcessID = 9024;
StatusCode = 0;
ThreadID = 7380;
};
]LOG]!><time="12:35:59.091+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="7380" file="event.cpp:525">
<![LOG[Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:EA2B5FF6-4920-40CC-AC2B-2C779807CF6D";
DateTime = "20120229103559.122000+000";
HostName = "sccm.pelephone.co.il";
HRESULT = "0x00000000";
ProcessID = 9024;
StatusCode = 0;
ThreadID = 5188;
};
]LOG]!><time="12:35:59.122+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="5188" file="event.cpp:525">
<![LOG[Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:EA2B5FF6-4920-40CC-AC2B-2C779807CF6D";
DateTime = "20120229104059.113000+000";
HostName = "sccm.pelephone.co.il";
HRESULT = "0x00000000";
ProcessID = 9024;
StatusCode = 0;
ThreadID = 3488;
};
]LOG]!><time="12:40:59.113+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="3488" file="event.cpp:525">
<![LOG[Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:EA2B5FF6-4920-40CC-AC2B-2C779807CF6D";
DateTime = "20120229104059.144000+000";
HostName = "sccm.pelephone.co.il";
HRESULT = "0x00000000";
ProcessID = 9024;
StatusCode = 0;
ThreadID = 7280;
};
]LOG]!><time="12:40:59.144+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="7280" file="event.cpp:525">
<![LOG[Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:EA2B5FF6-4920-40CC-AC2B-2C779807CF6D";
DateTime = "20120229104559.122000+000";
HostName = "sccm.pelephone.co.il";
HRESULT = "0x00000000";
ProcessID = 9024;
StatusCode = 0;
ThreadID = 3488;
};
]LOG]!><time="12:45:59.122+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="3488" file="event.cpp:525">
<![LOG[Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:EA2B5FF6-4920-40CC-AC2B-2C779807CF6D";
DateTime = "20120229104559.153000+000";
HostName = "sccm.pelephone.co.il";
HRESULT = "0x00000000";
ProcessID = 9024;
StatusCode = 0;
ThreadID = 8412;
};
]LOG]!><time="12:45:59.153+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="8412" file="event.cpp:525">
<![LOG[Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:EA2B5FF6-4920-40CC-AC2B-2C779807CF6D";
DateTime = "20120229105059.132000+000";
HostName = "sccm.pelephone.co.il";
HRESULT = "0x00000000";
ProcessID = 9024;
StatusCode = 0;
ThreadID = 3488;
};
]LOG]!><time="12:50:59.132+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="3488" file="event.cpp:525">
<![LOG[Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:EA2B5FF6-4920-40CC-AC2B-2C779807CF6D";
DateTime = "20120229105059.147000+000";
HostName = "sccm.pelephone.co.il";
HRESULT = "0x00000000";
ProcessID = 9024;
StatusCode = 0;
ThreadID = 3272;
};
]LOG]!><time="12:50:59.147+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="3272" file="event.cpp:525">
<![LOG[Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:EA2B5FF6-4920-40CC-AC2B-2C779807CF6D";
DateTime = "20120229105559.143000+000";
HostName = "sccm.pelephone.co.il";
HRESULT = "0x00000000";
ProcessID = 9024;
StatusCode = 0;
ThreadID = 3488;
};
]LOG]!><time="12:55:59.143+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="3488" file="event.cpp:525">
<![LOG[Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:EA2B5FF6-4920-40CC-AC2B-2C779807CF6D";
DateTime = "20120229105559.174000+000";
HostName = "sccm.pelephone.co.il";
HRESULT = "0x00000000";
ProcessID = 9024;
StatusCode = 0;
ThreadID = 7988;
};
]LOG]!><time="12:55:59.174+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="7988" file="event.cpp:525">
<![LOG[Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:EA2B5FF6-4920-40CC-AC2B-2C779807CF6D";
DateTime = "20120229110059.342000+000";
HostName = "sccm.pelephone.co.il";
HRESULT = "0x00000000";
ProcessID = 9024;
StatusCode = 0;
ThreadID = 3488;
};
]LOG]!><time="13:00:59.342+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="3488" file="event.cpp:525">
<![LOG[Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:EA2B5FF6-4920-40CC-AC2B-2C779807CF6D";
DateTime = "20120229110059.358000+000";
HostName = "sccm.pelephone.co.il";
HRESULT = "0x00000000";
ProcessID = 9024;
StatusCode = 0;
ThreadID = 7748;
};
]LOG]!><time="13:00:59.358+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="7748" file="event.cpp:525">
<![LOG[Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:EA2B5FF6-4920-40CC-AC2B-2C779807CF6D";
DateTime = "20120229110559.197000+000";
HostName = "sccm.pelephone.co.il";
HRESULT = "0x00000000";
ProcessID = 9024;
StatusCode = 0;
ThreadID = 4716;
};
]LOG]!><time="13:05:59.197+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="4716" file="event.cpp:525">
<![LOG[Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:EA2B5FF6-4920-40CC-AC2B-2C779807CF6D";
DateTime = "20120229110559.244000+000";
HostName = "sccm.pelephone.co.il";
HRESULT = "0x00000000";
ProcessID = 9024;
StatusCode = 0;
ThreadID = 9060;
};
]LOG]!><time="13:05:59.244+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="9060" file="event.cpp:525">
<![LOG[Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:EA2B5FF6-4920-40CC-AC2B-2C779807CF6D";
DateTime = "20120229111059.209000+000";
HostName = "sccm.pelephone.co.il";
HRESULT = "0x00000000";
ProcessID = 9024;
StatusCode = 0;
ThreadID = 9060;
};
]LOG]!><time="13:10:59.209+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="9060" file="event.cpp:525">
<![LOG[Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:EA2B5FF6-4920-40CC-AC2B-2C779807CF6D";
DateTime = "20120229111059.240000+000";
HostName = "sccm.pelephone.co.il";
HRESULT = "0x00000000";
ProcessID = 9024;
StatusCode = 0;
ThreadID = 9060;
};
]LOG]!><time="13:10:59.240+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="9060" file="event.cpp:525">
<![LOG[Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:EA2B5FF6-4920-40CC-AC2B-2C779807CF6D";
DateTime = "20120229111559.220000+000";
HostName = "sccm.pelephone.co.il";
HRESULT = "0x00000000";
ProcessID = 9024;
StatusCode = 0;
ThreadID = 3572;
};
]LOG]!><time="13:15:59.220+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="3572" file="event.cpp:525">
<![LOG[Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:EA2B5FF6-4920-40CC-AC2B-2C779807CF6D";
DateTime = "20120229111559.252000+000";
HostName = "sccm.pelephone.co.il";
HRESULT = "0x00000000";
ProcessID = 9024;
StatusCode = 0;
ThreadID = 7704;
};
]LOG]!><time="13:15:59.252+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="7704" file="event.cpp:525">
<![LOG[Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:EA2B5FF6-4920-40CC-AC2B-2C779807CF6D";
DateTime = "20120229112059.232000+000";
HostName = "sccm.pelephone.co.il";
HRESULT = "0x00000000";
ProcessID = 9024;
StatusCode = 0;
ThreadID = 3444;
};
]LOG]!><time="13:20:59.232+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="3444" file="event.cpp:525">
<![LOG[Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:EA2B5FF6-4920-40CC-AC2B-2C779807CF6D";
DateTime = "20120229112059.247000+000";
HostName = "sccm.pelephone.co.il";
HRESULT = "0x00000000";
ProcessID = 9024;
StatusCode = 0;
ThreadID = 2508;
};
]LOG]!><time="13:20:59.247+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="2508" file="event.cpp:525">
<![LOG[CALTRACK: ICcmSystemTask::Execute invoked by ccmexec.]LOG]!><time="13:24:19.318+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="9076" file="systemtasks.cpp:29">
<![LOG[CALTRACK: ICcmTask::Execute invoked by ccmexec.]LOG]!><time="13:24:19.318+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="9076" file="systemtasks.cpp:39">
<![LOG[CALTRACK: CCalTrackMgr::DoCalTrack Invoked]LOG]!><time="13:24:19.318+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="9076" file="caltrackmgr.cpp:305">
<![LOG[CALTRACK: No previous CAL data was collected on this system.]LOG]!><time="13:24:19.318+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="9076" file="caltrackmgr.cpp:153">
<![LOG[CALTRACK: CAL Collection was invoked and skipped.]LOG]!><time="13:24:19.318+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="9076" file="caltrackmgr.cpp:600">
<![LOG[Successfully raised pending event]LOG]!><time="13:24:19.568+-120" date="02-29-2012" component="CCMEXEC" context="" type="1" thread="7512" file="eventprovider.cpp:383">
<![LOG[Raising event:
instance of CCM_CcmHttp_Status
{
ClientID = "GUID:EA2B5FF6-4920-40CC-AC2B-2C779807CF6D";
DateTime = "20120229112419.818000+000";
HostName = "sccm.pelephone.co.il";
HRESULT = "0x00000000";
ProcessID = 9024;
StatusCode = 0;
ThreadID = 8768;
};
]LOG]!><time="13:24:19.818+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="8768" file="event.cpp:525">
<![LOG[Starting CCMEXEC service...]LOG]!><time="13:29:21.131+-120" date="02-29-2012" component="CcmExec" context="" type="1" thread="2456" file="entrypoint.cpp:2169">- Edited by VaultTech Wednesday, February 29, 2012 1:45 PM
All Replies
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Saturday, March 03, 2012 3:08 PM
HI,
I would start by checking the memory used by the WMI service on that server. Have installed any hotfixes for WMI on that server?
Here is a kb with Suggested hotfixes for WMI related issues"http://support.microsoft.com/kb/2591403
I would start there, are there any errors reported in the event log when the service terminates?
Regards,
Jörgen-- My System Center blog ccmexec.com -- Twitter @ccmexec
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Monday, March 05, 2012 1:34 PM It seems that the problem was the anti virus. I removed the anti-virus, and it didnt crash since then.
- Marked As Answer by Moiz Rassiwala[MSFT]Microsoft Employee, Moderator Monday, March 05, 2012 5:26 PM
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Monday, March 05, 2012 1:58 PM
That's great that it is solved.
Here is a link to recommended antivirus exclusion list for SCCM server and client http://blogs.technet.com/b/configurationmgr/archive/2010/11/30/configmgr-2007-antivirus-scan-and-exclusion-recommendations.aspx
On a Citrix server I would exclude the client log file direcotry as well as they are growing rapidly.
regards,
Jörgen-- My System Center blog ccmexec.com -- Twitter @ccmexec
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