crashdumps
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Friday, February 24, 2012 8:44 PM
Our SCOM alerts keep getting this error and I've googled it many times and I've yet to find a solution. The servers shows the last crashdump happening on 2/2/12 yet this error showed up today on SCOM.
How do you resolve this:
onfigMgr 2007 Crash Dumps: Monitoring SMS Executive script error Alert Description
Source:
US-PRI01.corp.us.com
US-PRI01
- ConfigMgr 2007 Crash Dumps: Monitoring SMS Executive script error.
The script 'ConfigMgr 2007 Monitor SMS Executive Crash Dumps' running under processing rule '{8A4A5EB4-52D2-E4B8-6BD9-E5D659B5EFB8}' encountered a runtime error.
Failed to read %PROCESSOR_ARCHITECTURE environment variable from Win32_Environment WMI class.
Path: US-PRI01.corp.us.com
Alert Rule:
ConfigMgr 2007 Crash Dumps: Monitoring SMS Executive script error
Created: 2/15/2012 7:10:00 AM
Knowledge: View additional knowledge...
Summary
A runtime error from the ConfigMgr 2007 Monitor SMS Executive Crash Dumps script has been detected. The script is part of the ConfigMgr 2007 Crash Dumps: Monitoring SMS Executive event processing rule.
Causes
This event could occur because of problems with registry access.
The script can not access registry values under the Configuration Manager Identification registry key, HKEY_LOCAL_MACHINE\Microsoft\SMS\Identification.
Resolutions
• Check that the Configuration Manager Identification registry key exists and can be accessed.
• Check that the Installation Directory and Site Code registry values under the Identification registry key exist and are valid.
Additional Information
This alert is best handled by Configuration Manager administrators.
External Knowledge Sources
For more information about Configuration Manager 2007, see the Configuration Manager Documentation Library Web page.
For more assistance, see a list of additional support options in the support section of the Configuration Manager Web site at Support for Configuration Manager.
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