Backlogs in inbox folders
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Wednesday, October 10, 2012 7:28 AM
Hello,
There are backlogs in despoolr.box\receive and statmgr.box\statmsgs from yesterday.Its not cleared yet.
Despooler.log says
Despooler successfully executed one instruction. SMS_DESPOOLER 10/9/2012 1:11:41 AM 10448 (0x28D0)
Moved E:\SMS\inboxes\replmgr.box\q0kqjwjb.TMP\gohc51nf.RPL to E:\SMS\inboxes\replmgr.box\incoming\sl7s3nl6.RPL SMS_DESPOOLER 10/9/2012 1:11:41 AM 25264 (0x62B0)
Moved E:\SMS\inboxes\replmgr.box\q0kqjwjb.TMP\uvdpikzh.RPL to E:\SMS\inboxes\replmgr.box\incoming\mqy1mhi9.RPL SMS_DESPOOLER 10/9/2012 1:11:41 AM 25264 (0x62B0)
Moved E:\SMS\inboxes\replmgr.box\q0kqjwjb.TMP\8vzi615n.RPL to E:\SMS\inboxes\replmgr.box\incoming\ge1yf3pm.RPL SMS_DESPOOLER 10/9/2012 1:11:41 AM 25264 (0x62B0)
Moved E:\SMS\inboxes\replmgr.box\q0kqjwjb.TMP\4ahq5dzz.RPL to E:\SMS\inboxes\replmgr.box\incoming\lf1ka1o0.RPL SMS_DESPOOLER 10/9/2012 1:11:41 AM 25264 (0x62B0)
Despooler successfully executed one instruction. SMS_DESPOOLER 10/9/2012 1:11:41 AM 25264 (0x62B0)
Waiting for ready instruction file.... SMS_DESPOOLER 10/9/2012 1:11:46 AM 24592 (0x6010)
Waiting for ready instruction file.... SMS_DESPOOLER 10/9/2012 1:11:51 AM 24592 (0x6010)
Sort 3 despooler instructions by file time SMS_DESPOOLER 10/9/2012 1:12:30 AM 24592 (0x6010)
Found ready instruction 1g49nr03.sni SMS_DESPOOLER 10/9/2012 1:12:30 AM 24592 (0x6010)Statmgr.log says
A change occurred to the "E:\SMS\inboxes\statmgr.box\statmsgs" directory. SMS_STATUS_MANAGER 10/9/2012 1:12:52 AM 12640 (0x3160)
.SVF files containing status messages might be available in the "E:\SMS\inboxes\statmgr.box\statmsgs" directory. SMS_STATUS_MANAGER 10/9/2012 1:12:52 AM 12640 (0x3160)
No .SVF files are available for processing at this time. SMS_STATUS_MANAGER 10/9/2012 1:12:52 AM 12640 (0x3160)
Updating performance rate counters. SMS_STATUS_MANAGER 10/9/2012 1:12:52 AM 12640 (0x3160)
Sleeping until an event is signalled... SMS_STATUS_MANAGER 10/9/2012 1:12:52 AM 12640 (0x3160)
A change occurred to the "E:\SMS\inboxes\statmgr.box\statmsgs" directory. SMS_STATUS_MANAGER 10/9/2012 1:12:52 AM 12640 (0x3160)
.SVF files containing status messages might be available in the "E:\SMS\inboxes\statmgr.box\statmsgs" directory. SMS_STATUS_MANAGER 10/9/2012 1:12:52 AM 12640 (0x3160)
Processing 1 .SVF files containing status messages from "E:\SMS\inboxes\statmgr.box\statmsgs" directory. SMS_STATUS_MANAGER 10/9/2012 1:12:52 AM 12640 (0x3160)
1 new .SVF files are now available for processing. SMS_STATUS_MANAGER 10/9/2012 1:12:52 AM 12640 (0x3160)
Read 1 status messages from file "E:\SMS\inboxes\statmgr.box\statmsgs\UNKMGQIX.SVF". SMS_STATUS_MANAGER 10/9/2012 1:12:52 AM 12640 (0x3160)smsexec.log says
SMS_WINNT_SERVER_DISCOVERY_AGENT started, ThreadMain() thread ID = 1944. SMS_EXECUTIVE 10/9/2012 12:22:06 AM 23028 (0x59F4)
STATMSG: ID=500 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_WINNT_SERVER_DISCOVERY_AGENT" SYS=DC01SMSS01 SITE=D01 PID=2808 TID=1944 GMTDATE=Mon Oct 08 20:22:06.049 2012 ISTR0="" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_EXECUTIVE 10/9/2012 12:22:06 AM 23028 (0x59F4)
SMS_AD_SYSTEM_DISCOVERY_AGENT stopped, ThreadMain() exit code = 1; it will next start Tue Oct 09 05:00:00 2012 Arabian Standard Time. SMS_EXECUTIVE 10/9/2012 12:22:07 AM 23028 (0x59F4)
STATMSG: ID=502 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_AD_SYSTEM_DISCOVERY_AGENT" SYS=DC01SMSS01 SITE=D01 PID=2808 TID=14964 GMTDATE=Mon Oct 08 20:22:07.064 2012 ISTR0="" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_EXECUTIVE 10/9/2012 12:22:07 AM 23028 (0x59F4)
STATMSG: ID=1105 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_AD_SYSTEM_DISCOVERY_AGENT" SYS=DC01SMSS01 SITE=D01 PID=2808 TID=14964 GMTDATE=Mon Oct 08 20:22:07.064 2012 ISTR0="2012 10 2 09 01 00 00 000" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_EXECUTIVE 10/9/2012 12:22:07 AM 23028 (0x59F4)
SMS_WINNT_SERVER_DISCOVERY_AGENT stopped, ThreadMain() exit code = 1; it will next start Tue Oct 09 12:12:00 2012 Arabian Standard Time. SMS_EXECUTIVE 10/9/2012 12:24:07 AM 23028 (0x59F4)
STATMSG: ID=502 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_WINNT_SERVER_DISCOVERY_AGENT" SYS=DC01SMSS01 SITE=D01 PID=2808 TID=1944 GMTDATE=Mon Oct 08 20:24:07.078 2012 ISTR0="" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_EXECUTIVE 10/9/2012 12:24:07 AM 23028 (0x59F4)
STATMSG: ID=1105 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_WINNT_SERVER_DISCOVERY_AGENT" SYS=DC01SMSS01 SITE=D01 PID=2808 TID=1944 GMTDATE=Mon Oct 08 20:24:07.078 2012 ISTR0="2012 10 2 09 08 12 00 000" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_EXECUTIVE 10/9/2012 12:24:07 AM 23028 (0x59F4)
SMS_AD_SYSTEM_GROUP_DISCOVERY_AGENT stopped, ThreadMain() exit code = 1; it will next start Wed Oct 10 00:00:00 2012 Arabian Standard Time. SMS_EXECUTIVE 10/9/2012 12:31:14 AM 23028 (0x59F4)
STATMSG: ID=502 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_AD_SYSTEM_GROUP_DISCOVERY_AGENT" SYS=DC01SMSS01 SITE=D01 PID=2808 TID=3572 GMTDATE=Mon Oct 08 20:31:14.510 2012 ISTR0="" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_EXECUTIVE 10/9/2012 12:31:14 AM 23028 (0x59F4)
STATMSG: ID=1105 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_AD_SYSTEM_GROUP_DISCOVERY_AGENT" SYS=DC01SMSS01 SITE=D01 PID=2808 TID=3572 GMTDATE=Mon Oct 08 20:31:14.510 2012 ISTR0="2012 10 2 09 20 00 00 000" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_EXECUTIVE 10/9/2012 12:31:14 AM 23028 (0x59F4)
SMS_AD_USER_DISCOVERY_AGENT stopped, ThreadMain() exit code = 1; it will next start Wed Oct 10 00:00:00 2012 Arabian Standard Time. SMS_EXECUTIVE 10/9/2012 12:43:05 AM 23028 (0x59F4)
STATMSG: ID=502 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_AD_USER_DISCOVERY_AGENT" SYS=DC01SMSS01 SITE=D01 PID=2808 TID=25228 GMTDATE=Mon Oct 08 20:43:05.720 2012 ISTR0="" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_EXECUTIVE 10/9/2012 12:43:05 AM 23028 (0x59F4)
STATMSG: ID=1105 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_AD_USER_DISCOVERY_AGENT" SYS=DC01SMSS01 SITE=D01 PID=2808 TID=25228 GMTDATE=Mon Oct 08 20:43:05.720 2012 ISTR0="2012 10 2 09 20 00 00 000" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_EXECUTIVE 10/9/2012 12:43:05 AM 23028 (0x59F4)
SMS_AD_SECURITY_GROUP_DISCOVERY_AGENT stopped, ThreadMain() exit code = 1; it will next start Wed Oct 10 00:00:00 2012 Arabian Standard Time. SMS_EXECUTIVE 10/9/2012 12:51:25 AM 23028 (0x59F4)
STATMSG: ID=502 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_AD_SECURITY_GROUP_DISCOVERY_AGENT" SYS=DC01SMSS01 SITE=D01 PID=2808 TID=17176 GMTDATE=Mon Oct 08 20:51:25.010 2012 ISTR0="" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_EXECUTIVE 10/9/2012 12:51:25 AM 23028 (0x59F4)
STATMSG: ID=1105 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_AD_SECURITY_GROUP_DISCOVERY_AGENT" SYS=DC01SMSS01 SITE=D01 PID=2808 TID=17176 GMTDATE=Mon Oct 08 20:51:25.010 2012 ISTR0="2012 10 2 09 20 00 00 000" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_EXECUTIVE 10/9/2012 12:51:25 AM 23028 (0x59F4)I tried to restart the service sms_executive.i got the error 'the service is not responding' and it enters into 'stopping' state.
Any help??
gowthaman J
All Replies
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Wednesday, October 10, 2012 11:49 AM
Hi
It's not uncommon for the SMS Executive service not to stop successfully, as it will usually always be busy especially in large environments. a more controlled method would be to perform the following:
- open command prompt
- browse to the preinst.exe directory (<installdir>\SMS_<sitecode>\bin\i386\<language code> )
- execute the command
preinst.exe /stopsite
- This will shutdown each SCCM componenet and partially reset the site and flag each component for reinstall. It's a useful troubleshooting step if some components dont appear to be functioning as expected.
- Open services.msc
- Start the SMS_Executive service
- Start the SMS Component Manager service
- You should be aware that passwords for accounts configured within SCCM may be reset.
For more information refer to:
http://technet.microsoft.com/en-us/library/bb680827.aspx
Kriss Milne | MCSE
*Please click 'Vote As Helpful' or 'Mark as Answer' if a post has helped you or answered your question*
- Edited by Kriss Milne Wednesday, October 10, 2012 11:51 AM
- Edited by Kriss Milne Wednesday, October 10, 2012 11:51 AM
- Edited by Kriss Milne Wednesday, October 10, 2012 11:53 AM
- Edited by Kriss Milne Wednesday, October 10, 2012 11:53 AM
- Edited by Kriss Milne Wednesday, October 10, 2012 11:54 AM
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Thursday, October 11, 2012 7:17 PM
I have killed the process and its working fine now.
Thanks for your info,Kriss..
gowthaman J
- Marked As Answer by Gowthaman02 Thursday, October 11, 2012 7:37 PM

