System Center Configuration Manager TechCenter >
System Center Configuration Manager Forums
>
Configuration Manager Internet Clients and Native Mode
>
Remote Tools Available Outside of Local Network
Remote Tools Available Outside of Local Network
Is it possible to install the SCCM Client on, say a laptop that is used outside of our network and be able to use Remote Tools to assist them? We have multiple users that go to conferences and travel in general, is it possible to use Remote Tools with them. These users can have VPN access giving them an IP on the same subnet as the SCCM server. These laptops are not on our domain, just their local workgroup.
I have installed the client using “CCMSetup.exe /native CCMALWAYSINF=1 CCMHOSTNAME=SERVER.CONTOSO.COM SMSSITECODE=ABC”, while being connected to our VPN and not. The client computer says it was successful in installing, I just do not see the client in any collection.
- Moved byMatthew Hudson [MVP]MVPThursday, November 05, 2009 9:22 PMNative mode question (From:Configuration Manager General)
Answers
- This is no way to have remote tools work with these native client because it isn't supported.
http://technet.microsoft.com/en-us/library/bb693755.aspx
You should still be able to do remote assistance. Sometimes when it fails you will need to grab their vpn IP address and then you can do a remote asistance to them back down the tunnel, assuming your setup allows it. That is how we do it with native mode.
http://www.sccm-tools.com http://sms-hints-tricks.blogspot.com- Marked As Answer byCarol BaileyMSFT, ModeratorFriday, November 06, 2009 2:41 AM
All Replies
- This is no way to have remote tools work with these native client because it isn't supported.
http://technet.microsoft.com/en-us/library/bb693755.aspx
You should still be able to do remote assistance. Sometimes when it fails you will need to grab their vpn IP address and then you can do a remote asistance to them back down the tunnel, assuming your setup allows it. That is how we do it with native mode.
http://www.sccm-tools.com http://sms-hints-tricks.blogspot.com- Marked As Answer byCarol BaileyMSFT, ModeratorFriday, November 06, 2009 2:41 AM
